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Microsoft hit with class-action suit for double billing

Posted Aug 14, 2011 at 1:15PM EST by Karl B.

Listed in: News Tags: lawsuit, Microsoft, xbox live
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xbox-live-logo

 

Ever get double-billed for Xbox Live? Apparently it happened to one guy in Indiana, and his response was to slap Microsoft with a class action lawsuit.

 

International Business Times reports that the man in question, Ryan Graves, claims that his Xbox Live subscription had lapsed before he updated his credit card details. Upon updating, he discovered that he had been billed twice for a two-year subscription and that money had was being taken from both his old and new credit cards.

 

Graves' filing says that he asked Microsoft for a refund but his request was denied. The lawsuit asks that Microsoft compensate him and other "similarly situated Xbox Live Gold members" for breach of contract, unjust enrichment, conversion, and violation of the Electronic Funds Transfer Act (EFTA). Furthermore, he asserts that Xbox Live's "vague and onerous" terms are unlawful.

 

Microsoft has so far not responded to the lawsuit yet. The company recently announced that it would be spreading its Xbox Live net to encompass PCs.

 

Via [ibtimes]



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Comments 


 
# RE: Microsoft hit with class-action suit for double billingtoniB44 2011-08-14 15:55
pwnt

Reply
 

 
+1 # RE: Microsoft hit with class-action suit for double billingAssassinXCV 2011-08-14 16:52
sue those basterds

Reply
 

 
# RE: Microsoft hit with class-action suit for double billingBeansta 2011-08-14 17:33
i was actually being quadruple billed (own 2 accounts and getting double billed on both), luckily the chap i got on the customer services was nice enough to give me 3 months free on both accounts...so i wasnt too bothered in the end

Reply
 

 
# RE: RE: Microsoft hit with class-action suit for double billingDaMan1900 2011-08-14 18:20
nice to see you bent over easily...(no offense just the truth)

Reply
 

 
# RE: RE: Microsoft hit with class-action suit for double billingAssassinXCV 2011-08-15 01:54
so, yinstead of being overcharged $120, you were only overcharged $80; that must be fun.

Reply
 

 
# RE: RE: RE: Microsoft hit with class-action suit for double billingAces In The Palm 2011-08-15 05:22
Quoting AssassinXCV:
so, yinstead of being overcharged $120, you were only overcharged $80; that must be fun.

LMAO, Slap!!!

Reply
 

 
# RE: Microsoft hit with class-action suit for double billingPS360 Owner1 2011-08-14 19:59
He's certainly not looking after his money very well, because if he did, this wouldn't happen.

Irresponsible he is.

Reply
 

 
-1 # RE: Microsoft hit with class-action suit for double billingBuzbegone 2011-08-15 04:26
What a twat

Reply
 

 
# Why?dbizal 2011-08-15 05:59
Is he a twat for wanting his money back?

I'm sure if you bought something for £40/50 and you got charged double for it you would say something... If not well you are the twat for letting people walk all over you.

Reply
 

 
# RE: Why?tellinit 2011-08-15 21:37
+1

Reply
 

 
# RE: Microsoft hit with class-action suit for double billingxp_kiler 2011-08-15 08:59
oh my let me keep my eye on my visa on the ps3 dont want that to happen self

Reply
 

 
# naCool guy 2011-08-16 11:30
you were also keeping an eye out when the psn was down?

Reply
 

 
# RE: Microsoft hit with class-action suit for double billingR0gu3 2011-08-19 15:01
Like Microsoft really needs the extra money???

Reply
 

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