Xbox 360 woes: owners experiencing video problems |
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A new trend of Xbox 360 malfunction is cropping up, and it looks like it's going to rival the Ring of Death in terms of the number of people experiencing the same problem. Several Xbox 360 owners posted in the Xbox.com general discussion about a common video failure that they are experiencing - strangely enough - all at the same time.The screen will be blacked out, they said, with white dots splashed all over the screen. Some posters also reported that they see green shadows - one of the symptoms of video card failure - before the video disappears. The audio remains unaffected.
Then it gets interesting. For some reason, all the people started having the same problem around the same time. Most of them were playing Forza Motorsport 2 before the screen blacked out (a few others were playing Halo 2).
The Xbox 360 users tried to figure out what may be causing the problem. Several placed the blame on faulty cables; some tried switching from High Definition to Standard Definition, but to no avail. A few posters chose to debunk the "blame the cables" theory. One of them was using component HD cables that came with the Premium box when he experienced the video blackout. He tried switching the cables with regular AV but he experienced the same problem.
Others put the blame on the hardware layout inside the Xbox 360 and poor ventilation, which was also what others surmised as the cause of the Red Ring of Death. A few mentioned the possibility of an Xbox Live update glitch, which may explain the reason why these people experienced the black screen around the same time.
Will this be another massive hardware issue that Microsoft has to deal with?
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Comments
All affect owners should contact consumer lobby groups, this bs has got to stop
I've got the same problem this very weekend. The thing is I don't have any new games or updates in more than 2 months! Thing go from full color to an ugly 8-bit like color, if you restart your 360 it will go to the aforementioned blackscreen (with a few white noise artifacts). Strangely enough after a few hours it seems to go away, and sometimes it just plays fine. So I'm suspecting a failure in the video-card. Any clues?
after the black out does the console become unusable and repairs needed??? or is it one of those its-just-acting-up-but-will-be-ok-later-on types??? i'm sorry to say this but the 360 is proving to be a cheap product... and no amount of denial by XBox fans can change that fact... it would help if people don't unreasonably just defend the XBox just for the purpose of winning forum discussions against PS3 owners... the problem must be acknowlegde and Microsoft should be forced to face the music!!!! people covering it up isn't helping solve the problem which WE CAN ALL AGREE is there...
xman, mr com sense u obviously havent suffered....rite?
So far it's just a report to me. My console has proven itself to be a quality product and has never failed me in the 15 months I had it. WTF are you trying to prove?
I went back and messed with the cables. I got it to go back after swthcing the hi def swith and back again. but I am unsure if it will happen again. this is the first time i have had any problems. yes I was playing Forza motorsports. well it was in it when I turned it on
Why do PS3 fantards suddenly appear when this is a 360 owner site? Isn't this where 360 owners are supposed to discuss a problem they could have? PS3 owner: "I need these great 360 games to come to the PS3 so I'll just make the 360 out to be a peice of s*it so nobody will buy it anymore" Too late there, nobody buys the PS3 anymore. Except quixand, never seen anybody buy 3 0 doorstops in my life. I know so many people with perfectly fine 360s. I really think this is unfair to MS to bash them like this, even if there is quality issues. MS just needs to redesign the console, fix the issues for good, and get people to shut up.
happened to me when playin forza last night, i did the exhibition races to get the 75pts of achievements, and on the last one, soon as i hit the finish line, black screen. not even the guide button worked, that race took me like 20min to do, i waited for teh screen to go back and hoping to hear that sound when u unlock an achievement, but no luck. had to restart the xbox and do the race over AGAIN, for it finally to work.
This problem is GPU related. It's the same source as the 3ROL problem, just a different result. Sony has their own problems with their products. The slim PS2 was a huge problem child for Sony. And remember the exploding batteries? Microsoft has already reduced the issue in new and recent boxes and has improved their repair process with a new heatsink to remove the overheating of the GPU in older boxes. They extended their warranty to 12 months on all consoles and an even longer on launch consoles. They are offering free pick up and delivery services. As I said before, they have fixed the defect in new and repaired consoles to reduce the failure rate. What else do you expect them to do? Announce that 5% of 360's are having a heating problems and commit media suicide? Even Sony wouldn't be that stupid. It's only a small percentage of people that have problems, and if those that have problems get it repaired, big deal. I strongly beleive that there is 9 to 9.5 million 360 owners out there that haven't had a single problem with their 360s. It's still the best console on the market. I know a Sony supporter like yourself wouldn't agree but the fact is most industry experts agree that the 360 is the leading gaming platform at this point in this generation. It's NOT a cheap product. I bet you there will be a couple of hundred thousand with PS3 owners that are playing on a HDTV with the included composite cable thinking they are playing in "High Definition" this generation. And PS3 owners playing Resistance or Motorstorm in 480p on a 1080i HDTV set because the PS3 can't upscale a 720p game to 1080i. Will Sony acknowledged bluetooth drops and re-syncing issues people are having with their controllers? No they aren't. I know MS is working on the problem so that's good enough for me. Most people that have problems are just happy to get it repaired. i rarely hear anyone saying they are going to sell their 360 and buy a Wii or a PS3. That's because they have had a good experience with the platform and are willing to deal with a repair if they have problems. So to summary up my crappy rant so you sony loyalist can give me a sad face rating: Yes some gamers are having problems. Most gamers aren't. MS has been working on the issue. The failure rate on new and repaired consoles has been greatly reduced. The 360 is still the best console on the market.
Ive had a very similar problem its caused buy a 3rd party video cable or just a bad connection
$ony denies they aren't responsible for not making any games so you buy blu ray movies instead so they aren't saints either
to clarify once and for all... i'm always on www.qj.net and on that all articles show... not just specific to any console so i get to read all articles... and man, i don't even know why i'm explaining myself to you when u are as guilty as i am on commenting on articles regarding the opposing console... as for saying "nobody buys PS3 anymore"... and "fantard" and "doorstop"... some of us have been here for months now and i know we are all pass that namecalling stuff... none of us gets affected by it... amd you know that... some rookies might get hurt and emotional and defensive... but it should be clear to you that for some people here it's just wind passing thru (that group of people includes you Common Sense). that "nobody buys PS3" comment??? everybody knows (even you) that that is not true and that's just bitterness on your part.
This might be a problem but not a widespread problem...maybe 10-15% at tops or maybe it is lower than that I don't have a 360 but I still wonder is there something wrong with the hardware? software? or is it something the users did? but anyway this problem could be solved one way or another
i'll be calling it a day... i'll just read all your bulls.hit tomorrow... you are so defensive and bitter it's worse than pathetic!!!! look at devise right there, yes he ranted, but he kept cool... cause he's a gamer but you on the other hand is sooooo deep into fanboyism you've breeded xman.
Dude, Mister Common Sense, Do you see the part in the blog that says "Listed In"? Well, it says "News". Because it is. Anyway, EVERY FREAKING ARTICLE GETS DISPLAYED ON qj.net FOR EVERYONE TO SEE AND COMMENT ON IF THEY CHOOSE. There are not Sony fanbois trolling thru 360 pages looking for bad news, it is right there for all to see. Get some *****ing common sense, @SS!
I never had any problems with overheating or the 3RL in my 360, but my warranty expired so I wanted to keep it running cool and in working order so this is what I did. I ordered the XCM cooling fan upgrade kit with digital temperature gauge along with some atctic silver 5 and arcticlean thermal surface remover for about $90 with shipping. The XCM kit came with good instructions and a tool to remove the outer plastic shell, but getting the heatsinks off was somewhat difficult. I found an online tutorial for that at http://www.informit.com/articles/article.asp?p+430626+rl+1. You need a T8 and T10 torx bit. You must be very careful how you remove the X clamps on the bottom of the circuit board and not pry against it. There is a tutorial to clean the old heatsink compound and apply the new at: http://forums.xbox-scene.com/index.php?showtopic+467045 . The XCM fan kit comes with good instructions. I also removed the top metal RF shielding, since it acts like a heat insulator. These mods made my 360 much much cooler. My disc isn't even warm when I remove it after playing the XBOX for hours! Plus my 360 makes a cool blue glow and I can see how hot everything is and the temp gauge is detachable. It's louder but oh well if you notice that you aren't enjoying the game.
hahaha xbx360 sux0rZ. Well, thats what happens when a software company fails miserably at making a next gen piece of hardware. They should stick to streaming movies and charging extra for their online games service/disservice however you see it. Funny how PS3 owners don't have mass complaints of hardware failures all stemming from the exact same issues. Oh well I am going back to playing The Darkness, buhbye. lol P.B.A.B
funny how also no one owns a ps3 cause it has NO GAMES, so yeah, w/o the games, their should be noproblem when ur ps3 is never on
I got this last summer where the audio worked, but all i saw was green static with a black background. Never thought it spread out, I just thought it was my cables too so I just exchanged it at Best Buy.
u xbox noobz got to chill with the NO games thing it aint funny what i thiink is funny is 30% failure rate HAHAHA RRoD and this HAHAAH u guy blow hard
XBox 360 sucks this isnt about sony stupid stay on subject.
I learned my lesson to stop trying with the 360 after the Spring update bricked my system and M$ told me I had to pay to get it fixed. XBOX 360 SUCKS
Uhm, My console is a Launch console, I have NEVER had it hiccup. Not even over heating, nothing. The only thing that happened that made it freeze was I was in the courtyard in Dead Rising, and there was HUNDREDS of flesh eating Zombies on the screen, and the damn convicts came rolling up on me with the machine guns blazing. A zombie grabbed me and forced me to the ground and I had a trippy effect where I could see almost every zombie on screen and the flare from the machine gun covered the screen and froze RIGHT there. I don't blame it, my PC couldn't do any better.
I heard so many problems about this damn system im not even going to bother. Im just going to stick with my WIIIIIIIi. I seen my friend's xbox and it looked like it was on steroids lmao. Had the cooler in the back the USB extension, some crap that held games on the side, keyboard, the selector look alike, and a HD DVD drive made it look like his 360 is getting rapped from all the crap he has for it and the system just got the 3 red rings of death and hes trying to take the thing back now. Xbox 360 is a cheap ass system. Who cares how long your system lasted you. LOL @ that guy ordering cooling fans just to play it.......f/u/c/king joke right? hahahaha
Because you 360 A**holes always appear on the PS3 site bashing every little news that comes out. What goes around comes around u retard.
So what happens when all the games arrive and your 360 is still breaking down? What's your stupid excuse then?.............Yea, that's pretty much what I figured. Retard.
Yea, Experianced this too, Was playing (Test Drive Unlimited) Console was on for 5 mins, MAX. Got the Red Rings of death and the Screen Blacked out, I get no Video at all, No Sound....
yea i occasionally get the green ghosting issue...requires a system restart or it gets progressively worse
It's probably the same thing that happens when the motherboard gets hot, the cpu seperates from the board. It's also happening with the chip that controls the video. Microsoft needs to redesign the whole architecture because it runs to hot for such a small confined space.
By the time the PS3 actually has games (if it survives that long) a new version XBOX 360 will be out with the new 65nm chips and the reliability issues will be fixed. The new GPU heatsink is evidence MS is working to fix the problem in the older design.
Everyone arguing here over a damn console are so damn stupid. I cant believe it. BruceLeroy is just one example of a tool. "What goes around come around"? SInce when did you have to devote your time defending a company that only wants your money? Yes it sucks the PS3 isnt that popular, and yes it sucks that the 360 wasnt designed very well, but everyone spends there money the way they want. Wether that be a $700 PS3,$400 Xbox, or a $250 Wii. I guess I just dont understand why gamers are at each others throats over what system they prefer to play, that or Im just to mature to give in to the Fanboy syndrome.
oh ya by christmas there will be alot more good games for the ps3, lets see LAIR, GTA4, and many other great games, the ps3's game library will more than triple by next summer.
Everyone arguing here over a damn console are so damn stupid. I cant believe it. BruceLeroy is just one example of a tool. "What goes around come around"? SInce when did you have to devote your time defending a company that only wants your money? First off, look thru this entire thread. Have I made one comment bashing one console over the other? No I haven't, so ***** you retard. You're the dumbass tool. I just made a comment because 360 fanboys can't admit that there are issues with their console. What they do instead is bring up the PS3 for no apparent reason just to make themselves feel better. I have all 3 systems so I don't need to bash any system. Oh and btw, ***** you. You're probably some closet360 fanboy that wishes they could afford to buy all 3 system. Get a life.
They could have done that with the Elite, yet they chose to stay with their shoddy original design. That is why M$ refuses to say anything on the failure rate of their system. Instead they concentrate on the customer support you get when you finally have to call in to have your system repaired. M$ has never been about reliability. Not with their OS, software, and certainly not with their hardware. And they never will.
this happened to me last weekend and ive own the 360 for 2 years and i dont know wut i should do
wheres xman or mister common sense.... hmm...
Yesterday, I was playing The Outfit (hey, I got it for free, so I figured I may as well try it out...) and there was this weird green shadow over all of the characters and vehicles. I could still play, but I thought it was just a problem with the disc or something. I went back that evening to play, and when I turned on my 360, I received an error plus one red light. I called customer support and they're having me send the console back to them. At least I'm under warranty....
Let me first of all come forward as a former XBOX360 owner, i mean what the hell was I THINKIN?! My last system before that was a PS2 best system I ever owned but NOOOOOOOOOO I had to get the neat white system that came out first and GEEZ the thing overheated gave me the 3 lights and guess what now I and another former Xbox360 owner friend of mine see the light. The Wii would be a nice choice, but hmm let's see i'm not 6 years old anymore so gimmicky 'cooking mama' (lmao) baby games are out of the question... So the choice is clear. PS3 all the way from now on.
hey was wondering if just buying an intercooling fan would solve all of these problems?
was wondering if an intercooling fan would help solve all of these problems their only like 25 bucks and totaly worth it.
As much as I said to you leroy about the fanboys, I have to agree on this 1, and what you said about me earlier, closet fanboy wishing for other systems. I have no need to buy other systems, yea I have a 360, dont play it much though when I have a PC. And I have money for all 3 systems considering I work.
but first of all stop praising the ps3 like its a god.it hasnt been out as long as the 360 wait another year and see that people will be complaining bout the ps3 as well. microsoft dominates sony. why do u think they put their system on the market A YEAR before anyother. because they have the money to. the only flaw is their is no extra cooling that is needed but all u need is to buy a cooling system for an extra couple bucks still beets ps3's price and beats they're game list as well so up ur's ps3 bast*rds
first of all ps2 had so many probles compared to the xbox and second of all dont diss the wii some of us that have girl friends love what the wii has to offer simple games to play but still video games which is what all us guys like so thank u nintendo for the wii atleast i can play video games with my girlfriend other than getting yelled at for playing them by myself.
its because all u gaybox people come on our forms an talk crap
it wasn't a goog idea for them to come out 1 year before the ps3 because the rushed the g@ybox and look at all the people that suffered fot it PS3 FOR LIFE!!!!!!!!
lol dude what did i just say?!?!?!? . wait till the ps3 is out for a year and a half than see the problems its having u ps3 retards. why would u pay the extra money for nothing shows how retarded u people really are. the only reason the ps3 isnt over heating is cause sony waited for microsoft to come out with 360 and learn their flaws. cause their biathces and they cant make their own ***** they wait for billgates then copy his ***** so u can suck our D1Xs.
Intercoolers usually cause even more problems. The back of my friend's 360 was melted by an Intercooler. They are not worth $5, never purchase in Intercooler for any system
Intercoolers suck! Both literally and they don't work! XCM fan upgrade is the way to go if you don't mind voiding your warranty or it is out of warranty.
Stop. I come to see with eyes unclouded by hate. Both have problem, so fuc_king what? Play your video games on whatever console you want, and don't complain about your own personal misfortune, accept it as the risk you took.
Oh you poor little thing your 360 broke and you have to actually pay to get it fixed...how can you stand it? Just the thought of you having to pay money for a service is just daunting isnt it. SUCK IT UP YOU *****'S. If you actually take care of your console you wouldnt have this problem. I have had my console since December 05 and it hasnt had ANY problems so far. I got the intercooler and it is always cool, and because of my top notch surround sound system I cant even hear myself think. Anyway growup, get a job, save up for a week or two and get it fixed you whining ***** sons of *****es.
People need to learn to take care of there things. I have four friends and I that bought the 360 at launch and have had no problems at all (maybe a few lockups, but I have not personally had a lock up for months). But on the other hand I have 2 friends that have PS3's and said that they can't play Motorstorm for over an hour without the console locking up everytime. Maybe if there were PS3's being sold you might actually hear about the problems with the PS3 also (oh wait Sony has even stated that they don't care if the PS3 wins as long as Blu-Ray wins, so they don't even make good enough games for me to even want to buy it).
LOL!!! This shows how much the XBOX sucks *****, lol you damn XBOX fanboys got the shaft you all shold have bought a PS3 and self yourself from sucking Microshafts *****! HAIL TO PS3!!!! PS3 for the WIN!!!
I find it interesting that people say wait for PS3 problems when the 360 had problems right out of the gate. If you watch the Smashmyxbox.com video, a Best Buy employee came out and warned everybody in line (minutes before the 360 launch) that there are reported problems and suggested that they make sure that they get warranties and such just incase they got screwed. Which is sad because I'd definatly like to get a 360 sometime, but as long as these problems are crazy like this, I'd rather not take the risk. Now, will the PS3 get problems as it's life progresses, who knows. My PS1 and PS2 work and they're about 10 and 5 years old by the way. As for the games, it's all a matter of personal opinion. I see the 360 mainly for it's 360 exclusive games like Gears of War, Halo 3, and Mass Effect and I have my PC to play the FPS games and then the PS3 for everything else.
ok who the ***** really cares about who has a ps3 and and if you rarely have any problems i have all 3 systems no problems on any do you see me comming here bragging about it or being a ***** to xbox owners because you seem to think your special with your ps3 ya you know what there are only afew of you out there with one because your mommy or daddies decided to spoil you and for what hardly anyone buys the ps3 because the price is so god dam high and games are limited atleast xbox has a wide variety of games to play while you big mouthed *****gots sit on your asses playing the same games over and over and yes i have every right to say what i want i have a job i didnt beg my parents for the ps3 like most of you probably did are you really gunna judge someone based on how they spent there money so what if a small majority of people wer ***** out of luck buying a messed up xbox it was there decision to buy it not yours this forum is for people having issues with there xbox console not ass holes that think that they are better then everyone else if your ps3 is working then good for you now dont forgget to ask your parents to give you a big pat on the back because you deserve it now get on with your lives and ***** off trash like you make people like us sick and ya i am a fan of all the systems i just hate conceited rejects and at this moment im expecting people to call me names but you know what i heard every name known to man kind and i dont give a ***** im not even gunna be here to read them im probably gunna forget about this site by tomorrow i have better things to do so how would that affect me you would just be wasteing your time so ya cya have fun trying to hurt my feelings ;) ...if your even gunna bother that is, peace xbox fans im out.
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