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Toulouse responds to "Corrupt XBL moderator" video

Posted Feb 21, 2010 at 10:30PM EST by Mabie A.

Listed in: Xbox 360 Tags: xbl, xbox 360 titles
Ó

Recently, a video came out "exposing" a "corrupt" Xbox Live Moderator. In the video, the moderator, aka The Pro, can be heard engaging in verbal confrontation with the players. Stephen Toulouse, Director of Policy and Enhancement for Xbox Live, has now responded to this video.

 

"Yes,  I've seen the heavily edited video of The Pro," said Toulouse. "He was policing the 10th prestige MW2 modding which results in gold account and console ban." He also called out the one-sidedness of the supposedly incriminating video, saying, "I did enjoy the explanation about the audio being totally off/1 sided cause his 'capture card went crazy' when it's clear it was edited."

 

Those who have seen the video are now torn, with a faction saying that The Pro was still out of line for even letting the players get to his nerves, thus resulting to him making threats, while others are saying that The Pro did what he had to do.

 

But for Toulouse, as it is an employee issue, he reiterates the role of the Moderators: "We try to do our job protecting the service dispassionately." Toulouse also explained The Pro's comments about console banning, saying that it was "out of context and referred to modding."

 

Nonetheless, be that as it may, "While I will speak to him about this tone, the audio is clearly recut to omit the threats and ToU violations the others were saying to him."

 

Controversial video is right below. See for yourself and decide.

 

 

 

 

 

Via [The Lost Gamer]

 

 


 

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Comments 


 
# Great JobGuest 2010-02-22 00:13
im glad to see this happen. i get sick of paying for somthing and having people like this on xbox live. maybe for once people will use live right and talk like a normal person.

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# had it comingGuest 2010-02-22 21:12
The kid had it coming for modding, the other for being a li'l bad mouthing twerp .

Check the unedited video and the comments on youtube, pspg200 posted it about a billion posts down, lol.

If anything after seeing the unedited vid, XBL needs more mods like the pro, did he over react? IMO, no. But it surely didn't help that he even engaged in speaking with such kids. Anyone who has ever engaged one of these spoiled whiny brats on XBL/PSN/PC must know by know that nothing short of muting them will stop the banter. It can become incredibly Sisyphean.

Good reporting Mabie, you should also post up the unedited vid

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# PSN = YAYgammy69er 2010-02-23 06:22
You can get booted and the get another FREE account - Yay

Reply
 

 
# He's still an asshole.Relys 2010-02-22 00:31
Instead of being a man and working it out rationally, this faggot just presses a button when someone gives him verbal butthurt.

Edited or not, The Pro's arrogance is overwhelming. From what I've read on the XBL forums, they don't understand that people can into a lobby with a jtag completely on accident. YOU CAN FUCKING GET INTO ONE IN A PUBLIC LOBBY (Look at some of Jester's videos). They don't know any technical shit, and they ban on their bias instead of incriminating evidence.

Banning somebodies XBL gamertag because their affiliated with a modding forum is not ok. It goes against that forums ToS for an 3rd party to ban members for posts/affiliation to their site.

I don't care if you they have reason to suspect someone forum a post that was on forums other than the offical xbox.com forums. Two wrongs don't make a right. Breaking somebodies ToS to ban someone that broke your ToS is not acceptable.

What are then planning to accomplish in the long term? They seem to be a bunch of gun-hoe, ban happy, douche bags who have no concept of supply and demand. The supply for 10th prestige hacks will decrease by a tiny bit, while the price skyrockets. The demand for 10th prestige lobbys will become more inelastic, and due to the increased price and rarity, hackers will be encouraged to find new and more efficient ways of hacking.

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# HmmmGuest 2010-02-22 05:01
Im sorry to burst your bubble, and I certainly arent trying to troll anyone here. But your wrong about it being against IW's ToS to have Microsoft ban someone, seeing as IW had to sign a contract with Microsoft to be allowed to publish work on their console. and Microsoft retains the right to ban any person(s) who break the ToS. and 10th prestige glitching is hacking the Operating system on the Xbox thus it is against Microsofts ToS and the violator is held liable for any personal losses. In other words, sure you paid for the service, but when you sign up/sign on, you accept Microsoft's ToS and thus if you break a rule, you are subject to be banned or suspended, pending the Moderator who handles your file sees fit.

In layman's terms, break a rule, your screwed, no matter if you paid or not.

Reply
 

 
+2 # RE: Toulouse responds to "Corrupt XBL moderator" videosouthsidexz 2010-02-22 00:41
I Totally Agree with Relys.

That is when you just start loosing trust and confidence on the consoles company. Simple, if tats how there employees r, then bye bye Microsoft XBOX 360, I'll move on to another console.

That is another reason why I'm glad I got a PS3 in the beginning. Sorry to hear for XBOX people who have been getting banned un-rightfully.

No, I aint no PS3 fan boy who likes trash talk XBOX, both have there advantages, but it hurts to see people getting ban without a good reason.

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# ...Relys 2010-02-22 02:05
Quoting southsidexz:
I Totally Agree with Relys.

That is when you just start loosing trust and confidence on the consoles company. Simple, if tats how there employees r, then bye bye Microsoft XBOX 360, I'll move on to another console.

That is another reason why I'm glad I got a PS3 in the beginning. Sorry to hear for XBOX people who have been getting banned un-rightfully.

No, I aint no PS3 fan boy who likes trash talk XBOX, both have there advantages, but it hurts to see people getting ban without a good reason.


Indeed. I'm mostly an Xbox player. If it wasn't for my mouse and keyboard adapter for my 360, I would rebuy the game for my PS3. The PS3 doesn't have any hacking, unlike it's PC and 360 counterparts.

That reminds me... I need to finish Uncharted 2 XD. My PS3 and Wii need some lovin' (I've been playing ME2 and "The Mis Adventures of P.B. Winterbottom." Great game btw.)

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# I Am....gammy69er 2010-02-23 06:31
A PS3 fanboy - The only good thing about the 360 is the ability to Hack it, then download/copy/mod it to the max. It's otherwise less EVERYTHING to the PS3.

And also 360 gamers are like this guy, a ps3 boy would get pissy, and fuck off somewhere else to enjoy, rather than getting all confrontational and fucking with everyone elses fun (and yes, i know my comment makes this a bit of an oxymoron, but this is my fun - and we aren't gaming now :P)

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# RE: Toulouse responds to "Corrupt XBL moderator" videoGuest 2010-02-22 00:51
So is this real or fake i don't understand

Reply
 

 
# ..Relys 2010-02-22 02:06
Quoting Tino300z:
So is this real or fake i don't understand


It's biased.

The video was edited to make The Pro look like a ultra super bastard asshole, when in reality he is only a regular, run-of-the-mill super bastard asshole.

Reply
 

 
# hehe...gammy69er 2010-02-23 06:32
well said :lol:

Reply
 

 
# Its one sidedBryanNitro 2010-02-22 01:15
Its like the Rodney King but nobody ever say the first 20min of that video all they see is a person getting there ass beat. same with video there is stuff we aren't seeing all he is showing us is the end result we don't know what happened before.

Reply
 

 
# lolpookiepoo 2010-02-22 05:25
but even in the rodney king incident the officials went way overboard didn't they...

Reply
 

 
# Touche...gammy69er 2010-02-23 06:37
the ends must justify the means - it's not just a gamertag he's fucking with - people pay huge amounts of money to use these accounts. yes, to a point, thing should not be pushed, but permanent ban is rude, even for M$. Perhaps a Temporary ban system for Misconduct, and lengthier bans for modding - to permanents for proven hacking/piracy - they sould be able to tell when the people log on to XBL - perhaps an update will help.

Reply
 

 
# RE: Toulouse responds to "Corrupt XBL moderator" videoGuest 2010-02-22 03:01
I'm going to have to side with the player here. Don't say anything. Don't brag about your power. Just use it.If you think someone is modding don't say anything just ban them. Yeah, it's stupid that the guy edited it. But still.

Reply
 

 
# RE: Toulouse responds to "Corrupt XBL moderator" videoGuest 2010-02-22 03:15
You guys are freaking horrible, especially you Relys.

Seriously, the whole premise of your argument is flawed (you constitute the whole with just a part, just because one mod acts like a dick doesn't mean they are all dicks. You don't know any of them, or who they are.) This in turn makes anyone agreeing with you equally stupid.

God, I hate the comments on this website. Is everyone on this site 14 years old?

Reply
 

 
# ...Relys 2010-02-22 13:49
Quoting Lil John:
You guys are freaking horrible, especially you Relys.

Seriously, the whole premise of your argument is flawed (you constitute the whole with just a part, just because one mod acts like a dick doesn't mean they are all dicks. You don't know any of them, or who they are.) This in turn makes anyone agreeing with you equally stupid.

God, I hate the comments on this website. Is everyone on this site 14 years old?


Woh there buddy. No need to get so stereotype sensitive. Nobody was making any generalizations . We are just talking about this specific moderator.

I fucking hate niggers (let's see you flip shit at that :) ) who don't read/comprehend the posts they respond to.

tl;dr, first part of the post was correcting your post, second part was just trying to piss you off.

Reply
 

 
# Woah!!!!!gammy69er 2010-02-23 06:47
Hold the fuck up people - there is no need for this

Relys - This guy is a wigger dude, obviously - cause his spelling is pristeen - there's no need to go anywhere else with it, otherwise we are just as bad as them.

@ Lil John - Sorry Dude, didn't actually quite get what you were meaning cause you type BS with "The Pro's" cock in you mouth (See Relys - we just put him down without getting us lynched, at worst it'll be a Rainbow power parade down the street)

Reply
 

 
# RE: Toulouse responds to "Corrupt XBL moderator" videopspg2000 2010-02-22 06:48
What an idiot, take him off the staff.

Reply
 

 
# RE: RE: Toulouse responds to "Corrupt XBL moderator" videopspg2000 2010-02-22 14:59
Nah, don't they video was manipulated. He had all the rights to ban that cretin.

Reply
 

 
+1 # heres the real unedit oneGuest 2010-02-22 09:01
http://www.youtube.com/user/gaurd5002

Reply
 

 
# RE: heres the real unedit onepspg2000 2010-02-22 09:46
All right then, I don't see any problem, the kid was asking for it.

Bad language = ban 'em!

Reply
 

 
+1 # changes things doesn't itGuest 2010-02-22 10:45
lol that kid deserved it.

Reply
 

 
+1 # Please review this before you start your picket against Microsoft employees.Guest 2010-02-22 11:47
Get the whole story! The video was obviously manipulated. Here is the kid running his mouth and why he really got banned for a month. http://www.youtube.com/watch?v=uU0qWhJd2Wc
And to the writer of this story: you should do your research before you start flame wars on the net. Great job, just what we need in this industry another fire starter without a cause. QJ.net please ban this writer... disgrace.

Reply
 

 
-1 # Its all aboutGuest 2010-02-22 12:09
money im telling you i work retail n i deal with selling big screens all day and video game consoles, and people come in all the time askin for the wii(wich im always outa cuz nintendo like to create a shortage) and they ask for ps3(smae thing ever since price drop its like a drug) n the only time they come in and ask for a 360 is either because they got the rrod or their console was banned for a bs reason...sum reasons yea i woulda banned it to but other uncalled for,microsoft has such high number because they do this n u gotta go out and buy a new console.I promise you they dont give a shit about keeping online "safe" and "enjoyable" for everyone they just want a reason for you to go out and get another system..I am going to be honest i am partial to sony,but i have owned all the systems at launch because of where i work Best buy and thats just wat i like to play more i dont gota worry about getting band..Thats y the beggingof the game"ONLINE PLAY NOT RATED"

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# RE: Its all aboutpspg2000 2010-02-22 12:33
Watch the uncut video here http://www.youtube.com/user/gaurd5002

It's all about flame wars, they want to start.

Bunch of kids wanting a console flame war.

Mabie A., I do remember seeing a news article that could be read in preview but the full was deleted, because it was a FAKE. To be exact, it was from the time 5.55 TMX released they're fake cfw for PSP.

Please eliminate this "news", the proof has been given.

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+1 # RE: Toulouse responds to "Corrupt XBL moderator" videoGuest 2010-02-22 13:10
The kid deserved it and I wish Sony did the same

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+1 # RE: Toulouse responds to "Corrupt XBL moderator" videoGuest 2010-02-22 17:04
Assuming this is edited, you have to give him the benefit of the doubt. Also, come on, I'm pretty sure each of us COD players play with annoying people and wish we can ban them cause of obvious reasons (glitching, kill blocking, kill stealing ect.) and if that's the case, they will get the ban hammer eventually, depending on who and what you did. So, The pro might be justified, or if not, he's just a total wanker

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+1 # Thats why I play on PSNGuest 2010-02-22 18:47
xbox live sux psn rules

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# AMEN my Brothergammy69er 2010-02-23 06:51
AMEN

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# RE: Toulouse responds to "Corrupt XBL moderator" videoTheReaper 2010-02-22 21:38
pfft... good for him... its life... most people with power are corrupt... every one that have been banned by him all i can say is HAHAHAHAHAHAHAA ! next time stay as far away from him as you can, same match, then leave, or play offline!!

Reply
 

 
# If it get's out enough....gammy69er 2010-02-23 06:52
Everyone might just leave when they see him.

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# ban!Guest 2010-02-23 00:07
Like i said i think it's great. i could care less if the guy could do it or not. he pused and did not think it would happen. i think it is as funny as hell. shit im 30 years old i pay for somthing and i get sick of these kids saying bad things 24/7 i dont know about u guys but if i pay for somthing and dont want to hear it then crap ban em. could care less about mute. i find it insulting and it bothers me and thats what counts.

Reply
 

 
# Watch the unedited video.EugeneE 2010-02-23 03:54
You can watch the unedited video at http://www.youtube.com/watch?v=ptQTF1mflwU .

The guy who posted the video the other video on Youtube, edited out what was said by the players because they wanted it to look like The Pro was abusing his power.

The Pro had all the right to ban the players. In the unedited video, the players are using mods and cursing at the moderator. They (the players) are winy assed people who violated the rules and got banned. Then they edited the video to remove the evidence because they wanted it to look like they were the victims.

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# ModeratorEugeneE 2010-02-23 03:59
I forgot to mention this.

I was once a moderator on a website called PSX Scene (about 5 years ago) so I know the crap that people do.

But, the problem is, even when people get banned for not following the rules, some of them try to get back at you. Like the people who got banned from XBOX Live, now they want to discredit the moderator because he was doing his job.

Some people act like they can do whatever they want to and you're not allowed to stop them.

Reply
 

 
# yeah, but...gammy69er 2010-02-23 06:57
isn't it the moderators job to moderate - not to get into huge arguments. I dunno, sound like an abuse of power to me. A person in power MUST ALWAYS be Objective. See the full story and not get Emotional - The Pro was very emotional. BAN HIM, i say.

Reply
 

 
# RE: Toulouse responds to "Corrupt XBL moderator" videoGuest 2010-02-24 11:01
Voice chat in online games (especially shooters) is a gift and a curse -.-
All hail the mute button...!

Reply
 

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