They know good and damn well that this is a factory defect, and I seriously doubt that the percentage of malfunctioning 360's is as low as they claim. I'm on my second 360 and I bought mine this past November. Thats what, about three months. Even the employes at the store have had problems with their 360's. My PS3 on the other hand is working flawlesly, and I work the hell out of it. I play for hours on end without any problems. My PS2 broke after about a year and a half of use and Sony repaired it for free. All I had to pay for was the shipping one way. I did hav to hassel them on the phone for about thirty minutes but they fixed it and I haven't had any problem with it since. I've heard of people going through three and four 360's. That's ridiculous. If it's really isolated incidents then why did they extend the warranty from 90 days to 1 year.

The failure rate between consoles is rated by percent.



Not by numbers.



Its the same with comparing Dell computers, sure thousands more Dells break down but then again, there are millions more Dell computers then any other brand.



The 360 is a flawed design, people have spoken about it and its very much a fact that the Xbox360 is not close to being as tolerant as the original when it comes to environment variables like temperature.



People who place their consoles on top of stereo receivers have experienced consistent red lights because of the heat generated by the stereo receiver itself. Where some people can place an Xbox and not worry about it, the Xbox360 is more strict.



Microsoft has their right to claim negligence on the consumer part. Since there is absolutely no quality standard for electronics, if they build it with less tolerance, consumers have to make adjustments.



People may not like it, but if your Xbox360 breaks, its your fault. Microsoft didn't have to extend the warranty to 1 year, but they did anyway. Thats why you get extended warranties.



Its like buying a TV with a 2 year warranty and expecting it to be defect free for 3 years.

You're a real douch bag, and a M$ fanboy. My 360 broke 3 days after purchase and it wasn't even hot. I had just turned it on when it gave me the three red flashing light of death, so don't try to feed me this its my fault, M$ can do no wrong crap. They put out a defective product and continued to for a better part of the year. Theres people that have gone through multiple consoles not just launch units. M$ them selfs talked trash about the shape of the PS3 and not being able to stack it with other components on your home entertainment system. But now you're gonna tell me that I gotta have this temperamental little console in its own little oasis so that it works the way it's supposed to work. Give me a break.