Microsoft Is Buggy, 360 Refunds Galore |
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So, you've managed to scratch your 360 disc, and you don't get any replacement. And it seems that Dead Rising wants to fry the brains of your console. Yeah, you got it tough, and surely you're not alone in your Microsoft woes. Good thing they've (finally) noticed the plight of the 360 gamers.
They've released an apology, and are admitting that the launch consoles were faulty. Now, they're willing to shoulder the fixing and even refund the repair fees that some gamers have already paid in the past. After investigating, they've pin-pointed that these issues were mostly from the initial batches of the console. Before we get ahead of ourselves here and to avoid any confusion, let's take a look at Microsoft's official statement, shall we?
"As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. We've made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs."
Yes, it's rather lengthy, but at least there's some pardon in there (which is a good thing, right?). But hey, at least they're willing to do something about it and don't intend to leave us in the dark. And of course, before you go marching up to Microsoft with your "buggy box," just make sure that it was manufactured last year. We wouldn't want to make any scenes, now would we? It's already bad enough for Microsoft that they're shouldering all these costs. Let's not make it any harder on them.
34 Jumps PSP homebrew - MHUSPEED v3
25 Jumps Sony helping fix Bayonetta for PS3?
21 Jumps PSP homebrew - MacroFire v3.0.12
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Comments [refresh]
god bless you microsoft
I've never had one single problem with my Xbox 360.
an1 know how much ebgames will give me for my xbox 360 if i trade it in...
my bad guys i pressed it like 4 times when it was loading my bad im sorry didnt mean too
my local retailer won't stock xbox360 'cos MS isn't replacing the faulty ones. they've got problems for sure.
hasnt anyone ever heard of getting the extended warrenty on something that tends to break.?/!@
7. » yay
sony would never do something like this. thank you M$
-------------------------
Your right.. they would never admit anything was their fault. lol
Sony's Motto - It aint broken until lots of people sue us.
so mine is a 2005 model aand had it 3 months had no problems but only palyed ridge racer 6 will i need to phone microsoft to get it replaced then as thya said ones thta are made in 2005 have a manufature fault ?????
but herd many people with 2006 models have problems to ????
nocomment
funny, sony actually replace my ps2 when that broke, and i even got a letter of apology too (dont know if things are different here in uk from the u.s.)
and no.13, warranties are expensive, i should know from my time in an electrical retailer. And lets face it, things like this shouldnt break down at the rate they do.
and no.15, ive had 2 problems with my machine i bought in february, and it was manufactured in 2006
I'll wait to get my 360 fix until they start producing the 360's with thier new cpu. I'm just not sure when they plan to do that.
that's going to be at least 1/2 to 2 years away from now.
They don't shift manufacturing that fast....
haha yeh sony would never do this.. i.e. release a *****ty buggy console knowingly.
Funny how it took M$ almost a year to admit that their launch console was infact bugged and riddles with problems. Also funny how they said that only a small insignificant amount of consoles have problems at the start of the year, when its quite obvious that a substantial amount of epeople have had some sort of problem with their consoles.
Thanks M$ for lying again, and thanks xbox150 fanbois for being M$'s guinee pigs. hahahahhahaha
PS3 FTW!!!
number 20
dude get a life and go back to the ps 3 site... if you like them that much
comments like PS3 FTW!!! dont help you...
Now back on topic nice to see ms is showing customer support unlike other companys in the marketplace
so does this mean microsoft lied about the 3-5% failure rate ?
huh....sony would never do this huh. You must have forgotten about the PS2 then. You are aware how many of them have crapped out and stopped reading disks right...ooo but wait, sony wouldn't do that to their fans. HAHAHA it took me three ps2s to get on that worked more then a year. And this wasnt just me, look it up. It was a well known problem.
OMG....what about the PSP, So many where returned due to stuck/dead pixels. oh but sony wouldn't do that to their customers. You are obviously an uninformed idiot sony fanboy that likes to kiss sony's ass and not admitt that all companys have problems with their products in the beginning.
At least MS is paying for their mistake, instead of charging their customers around 100 bucks to fix something that wasn't their fault. And they are doing it with or without the extended warranty, and will refund your money if you had it fixed already. That is the kind of company I want to do buisness with, one that actually cares about the customers. But you are obviously too ignorant to realise this, and obviously have no buisness sense at all.
oh, and by the way. I love all three consoles the same. No fanboy here
My launch console must be special. It still works and was manufactured in early November 2005.
I'm using my 3rd 360. I'm very happy with MS/Xbox warranty service. I highly recommend the 2 year ext warranty from MS. It sucks to have two machines go down, one made in October 2005, the other early Jan 2006, but I was only out of a system for a few days.
My current system is mfr date Dec 15, 2005. I'm hoping it's a newer mainboard though, but who knows.
Up until just recently (actually yesterday) I've been having only minimal probs with my 2005 model. I'm not exactly sure what the cause is, but instead of fretting, I basically reconnected everything more securely. I left my system on for roughly an hour just to see if it'll hiccup again. Fortunately, nothing else has happened. I'm just wondering if this recent incident is reason enough to have my 360 serviced? Thanks for the help.
Well that was stupid of me, I forgot to mention what happened yesterday. My 360 ended up shutting down like three times (2 of which gave me the red ring). After securely replugging the wires, I haven't had any problems yet. I'll find out today if it'll do the same thing.
The PS2 was a good console. The only people who had problems with it are people who didnt take care of it.
I still have a working first generation PS2 that hasnt given me any problems. Why? Because i make sure to clean the console with compressed air and use a cleaning Disk to get the laser lense clean too.
I have my PS2 since day one at launch and I still have it now. Sony Didnt design as bad console, they just designed a console that didnt live up to the pressure gamers put on them.
Less then 10% of console owners take care of their system. Not many people bother to clean their console. Clean the Lense, make sure not to drop, bump, hit, or cause any shock to the internals.
Thats like blaming Apple for making the Nano so fragile while their other ipods are soo tough.
Any console can be kept up in working order with little maintenance.
As for the Xbox360, you can maintain it all you want, and it will fail. Ask the thousands of people who had problems with it. At least the DRE people got on the PS2 didnt show up till LONG after they used it, the problems people had with the Xbox360 showed up months after it was released. No company should have to replace any product that wasnt taken care of my the user. I work with Computers all the time, and the most common problem for overheating issues is dust. People never seems to use compressed air, and then their computer starts to shutdown randomly. Who do they blame? The company that made the computer? Is that fair?
Apple Ipods. The Nano screen was easily able to crack. Why? Because people assumed that all ipod are as tough as they come. Drop it once, screen cracks. Accidently sit on it, screen cracks. Put too much pressure on the screen while cleaning it, and it cracks. Apple made the newer revision stronger, but was it their fault?
Sony PSP. Sony did replace models with dead pixels. Also its not even a big deal, thats what you expect from anything with a high pixel count. LCD monitors have a pixel policy, its usually 6-8 pixels or more. You get a LCD that has 5 dead pixels, what can ya do about it? Nothing because thats a part of the manufacturing process.
I think my Xbox360 is a ok system. Nothing special because I have a high-end PC. Still the way the Xbox360 internals were designed sucks. The heatsink had as much surface space as a heatsink designed to cool a old P4 and a AMD K6 processor and it was shared with the GPU. The fans were soo loud that I decided to change out the entire cooling system completly with a water cooling system. Microsoft went the cheap route and decided with lower surface area and higher air flow. When they should have went with highe surface area and less air flow. That way the Xbox360 wouldnt sound like a vacuum.
I got my 360 at launch I was playing elder scrolls one night woke up turned it on. It was dead. Called they said they couldnt fix it would cost 130 bucks..etc etc....I was so happy to find out they were fixing them with out charge. Called them they said my box will be in tomorrow promised a repaired or new xbox. Im really happy lol I been saving money for the Wii n PS3 so I didnt want to budge 130 to fix it and then fork over 60 more to get the 2yr warranty.
I must say pretty nice from M$ to pull sum off like this . It really shows they might just care about us a little bit...or mayb its a company tactic lol to make people think they are so nice lol.
w/e the case must say Thanks to em
First. Everyone on this form knows how much of a useless fanboy you are. But its funny that you are unaware that the PS2 had huge lazer problems. Even after 12 versions of the console the lasers still died unless you installed the laser fix. This problem had nothing to do with cleaning etc. Oh and do you own a PSP, i do..and it has 4 dead pixels which are very noticable. And for you saying its not a big deal; have you ever bought a high end LCD? i had 2 stuck pixels on my viewsonic and they replaced it free of charge. Now i have zero. And dont even try to talk like you have a clue on how the 360 was engineered. Man i love these stats you just pulled out of your ass.
Man i agree, the PS2 was a good console. But to argue it didnt have probelms. Especially laser problems When even the V12 still has problems with its laser; just shows how much of a fanboy you are. I have had 3 Ps2 die on me, all due to laser problems. My last onei fixed myself, buy guess what. Replacing the faulty laser and adding the aftermarker laser fix.
X360 sound like a vacuum???? OK, your clueless. The DVD drive makes more noise than the console. And yes i own one. Btw, i have a high end PC as well; and everyone knows you cant compare consoles to PCs by specs or any other means. Just look at GRAW, NHL07, and just Casue. All the PC versions blow.
Kthxbye
And remeber . God hates Fanboys
"Any console can be kept up in working order with little maintenance.
As for the Xbox360, you can maintain it all you want, and it will fail"
Tell that to the people who HAVE STILL got working launch consoles you stupid arsebandit. Grow some testicles and stop being a retarded fanboy.
Buddy, if you plugged everything in and have no problems now, there probably was never a real problem. It was just a loose cable causing voltage fluctuations, which is normal. If you have any MORE problems and no loose wires, then I'd start to worry.
I will buy a PS3 if Sony gives any kind of money back once the reports come back for defective systems. Good show on M$ but I want to see more. Not everyone can buy a warrenty from the store they bought it from so usually manufacturer warrenty is all they have. People spend a lot of money on these consoles just to get shafted. They need to be taken care of... in the good way not mafia way.
-V
If you cant buy a 60 dollar 2 year warranty, then your a idiot for buying any system over 200 bucks (even the wii).
Anything could happen, and its always best to have the warranty for whatever life throws at you....if you cant afford a extra 60 dollar, then you should wait until you can.
WC, thank you for the reply, I'll give it a shot today later on the afternoon when I'll have ample time to play.
"X360 sound like a vacuum???? OK, your clueless. The DVD drive makes more noise than the console. And yes i own one."
Well since the DVD drive is in the console and not in another room the drive and the fans do in fact make it sound like a vacuum. And since you own one then you know as well as I do that its freaking loud. Turn every thing off except the console in a quiet room (with a disc in the drive) and you'll hear what everybody else that has one hears. Too much noise.
hahah xbox150 fanyoys take that!!!
PS3 FTW!!!