Microsoft investigating Recon Armor hack, says XBL director

Posted Jan 1, 2008 at 5:22AM EST by QJ Staff

Listed in: Xbox 360 Tags: Bungie Studios, customer service, Larry Hryb, Major Nelson, Microsoft, xbox 360 titles

After getting a severe case of customer service run-around, Halo 3 gamer Skyllus can now heave a tentative sigh of relief, now that his case has reached Xbox Live director Larry Hryb's ears.

According to Kotaku, Hryb confirmed that Microsoft and its security team are already looking into the hacking incident - where a hacker stole Skyllus' highly-prized Recon Armor - and that he already got in touch with Skyllus himself.

That's well and good, especially since the gamer has experienced a not-so-pleasant time with Microsoft's customer service. Skyllus complained about getting sucked into a long chain of calls that got transferred between multiple departments.

We hope that he'll get his Recon Armor back, and that the perpetrator will get what s/he deserves. More updates to come!

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Microsoft investigating Recon Armor hack, says XBL director

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