Microsoft apologizes for NXE sound output problem, working on fix

Posted Dec 2, 2008 at 10:40AM by QJ Staff Listed in: Xbox 360 Tags: Dashboard, Microsoft
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New Xbox Experience - Image 1 


Microsoft has issued a statement of apology for those whose Xbox 360s have been giving them the silent treatment after installing the Faulty New Xbox Experience. Microsoft is now working on a solution for the sound output problem. Says Microsoft:

While the vast majority of our users worldwide are enjoying the New Xbox Experience with no problems, we are aware that a handful of Xbox LIVE users are experiencing audio issues, and are diligently monitoring this issue and working towards a solution. We appreciate our members' enthusiasm and patience, and apologize for any inconveniences.


In the meantime, users who are experiencing this can try this temporary fix found by other 360 gamers: remove the hard drive, boot the system, then insert the hard drive after the dashboard comes up. Bear in mind though, this does not work for everyone, and it has to be done every time you fire up your console.



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Via Shack News

 
 
 

Comments [refresh]

by DeoWade - 2008-12-02 07:35
» That's what happens...

When things get rushed out too quickly.

by teh not so 1337 g@m3r - 2008-12-02 17:39
» Has nothing to do with rushing

They've had NXE in development and testing for a long time.



***** happens with any system, including the PS3.



No one on my friends list seems to know what this problem is, so it can't be that big.

by symbyosis - 2008-12-03 09:47
» new dash bricked my system

luckily i have 2 other xboxes, it was a non-hdmi, i read up on it and people said it bricked their systems, i have an arcade i had purchased before for the hdmi so i'm still doing good :), also like everyone complains, I dont like the avatars myself either...too mii'ish

by platon - 2008-12-04 04:21
» I heard so many problems with the NXE...

I'm buying an x360 this month, so I really hope it's gonna be all solved before I have it... Or at least I hope the problems are not with the newest consoles (at least it would be weird if it was).

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