Lawsuit says Microsoft knew about disc-scratching problem |
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Looks like Nintendo isn't the only one getting a class-action lawsuit
for Christmas.A new lawsuit (with an old tune) is claiming that Microsoft knew about the Xbox 360's disc-scratching problem way before the console was released.
The lawsuit goes on to say that Microsoft had several solutions at hand to fix the problem, but they chose not to take any of them.
One solution was to slow down the speed of the drive, but this would have increased load times. Another solution was to install small bumpers, but this would have cost Microsoft US$ 35 million to US$ 75 million. With the amount of trouble they got into with the whole disc-scratching thing, either solution sounds like a better alternative.
A disc replacement program was introduced last year when Microsoft finally admitted to the problem, and then warning labels were issued instructing gamers not to move the console. The lawsuit lampoons this as well, saying that even Microsoft employees didn't find this warning sufficient.
Related Articles:
- Microsoft owns up to Xbox 360's disc-scratching problem
- Second lawsuit against Microsoft for scratched discs
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Comments [refresh]
small bumpers might have also quieted the drive
well everyone could say sony costs too much but you dont get these issues
Thats low . They released a faulty RROD system with disc scratching "features". MY GTA IV never had a chance(scratche d to death).
I haven't had an issue with 3 of my units.
Seriously, this is the same reason why it says "Do not swallow" on bottles of Shampoo. If a car engine is running, is it the best time to replace the fan belt? If a lawn mower is powered on, do you stick your hand in the blades to remove debris? Common sense!!! You don't move or bump a DVD player while it's playing a movie, do you?? Honestly, get these clowns a scaulding cup of coffee without the "Contents hot" warning. Maybe they'll burn their tongues off. Even if the PS3 doesn't have these "issues", you don't decide mid-game that it would look better on top of your TV than underneath and man handle it while the disc is spinning.
-V
The price ppl should pay for ACCIDENTLY bumping the Xbox 360, or moving
or moving it without knowing about the issues is....the end of their game.
Spin much faster than they do in the 360 (16x and 20x DVD writers) and I can move my PC without receiving any damage to the disc and the drive makes very little noise.
Take a 360 with a 12x speed DVD ROM and it sounds like you're on a runway in the path of a plane at Heathrow Airport.
I modded the fan to run at a faster speed so I wouldn't get the RRoD and it sounded like a hair dryer on High. I still ended up getting the RRoD +( waste of my time to do all that work
People will call it the greatest system ever. Even tho just about every system has to be replaced or repaired and it has a major issue with scratching your games. Heck its not far off saying this country went into recession having to keep buying a new 360 because its the worst piece of hardware ever made and we say were saving money buying the 360. Yet all the flamers out there will say its the best system ever and complain how much the ps3, but stand in line getting their 3rd 1.
Yes im mad, im so sick of microsoft riping the consumer off and lying to them yet people keep giving them money and taking up for them. I hope all you 360 flamers go broke because microsoft stole all ur money.
Ive been thru 3 of them crappers and ill never buy another gaming console from that company again. What a sad sad time we live in when everyone says they are getting a bargain with that console. Flame on.
go to craigslist and have your 360 fixed($20) and mod it($60-70) while you're at it. I know I paid more for my 360 console than my PS3 but games more than make up for it if you know what I mean. 3 times too and every time I start my 360 I get really nervous. Disk scratching is not my problem but people will continue to buy Xbox as long as it has good games. Just to let people know PS3 is easier to play with and you don't have to sign profiles to play multiplayer. But 360 does have more games so I won't say anything else.
I found a fix for the disk scratch problem BUT you must follow these instructions EXACTLY:
1. Unplug your Xbox 360.
2. Place it outside on the ground.
3. Get in your vehicle.
4. Drive to GameStop.
5. Purchase a real game console (PS3).
6. Hook it up.
7. Realize you now have a console with free online gaming, Blu-Ray media, and a non rainbow GUI and cheer.
8. Take the empty PS3 box outside to the ground where you placed your Xbox 360 (your 360 should still be here if you've been following these instructions correctly).
8. Beat the ***** out of it with the PS3 box.
9. Recycle it for the plastics.
10. Prey every night that Microsoft gets out of the gaming industry.
any idiot that thinks they save money by buying a 360 over a ps3 is an idiot. the 360 costs WAY WAY more then a ps3.
NEver had any problems on my one and only modded 360 that i play burnt discs on. The only scratches i get are from the wear and tear of putting in games in their covers and taking them out.
"» And Guess What?
People will call it the greatest system ever. Even tho just about every system has to be replaced or repaired and it has a major issue with scratching your games. Heck its not far off saying this country went into recession having to keep buying a new 360 because its the worst piece of hardware ever made and we say were saving money buying the 360. Yet all the flamers out there will say its the best system ever and complain how much the ps3, but stand in line getting their 3rd 1.
Yes im mad, im so sick of microsoft riping the consumer off and lying to them yet people keep giving them money and taking up for them. I hope all you 360 flamers go broke because microsoft stole all ur money.
Ive been thru 3 of them crappers and ill never buy another gaming console from that company again. What a sad sad time we live in when everyone says they are getting a bargain with that console. Flame on."
I couldn't agree more. I've gone through 4 360's. That's the trashiest piece of hardware. M$ enjoys giving the public half done pieces of trash. Just take a look at Vista. They already scraped that and has Windows 7 coming soon. I know that shiznit is already all over the net in beta form but damn you gotta question the BS. I won't sit here and act as if I never had fun on the 360. But it's the worst made device to cost what it cost. People enjoy defending shiznitty people and companies. Sony isn't any better even though I do love my PS3. All big corporations cut corners but M$ steals more ideas and never complete them in their products. If your gonna steal shiznit do it right and make sure yours is better than everybody elses. They knew about the scratch thing that wasn't a surprise. Oh and as someone already said, their cheap DVD rom is the second worst product in the gaming market. If you can make portable cd players and DVD players have anti-skip and non-scratching buffers. WHY THE FUZNUCK CAN'T THAT BE DONE ON A AT THE TIME $480 SYSTEM and COUNTING!!!!!!?
That don't make any sense.
Is it Toyota's fault if you crash your car while on a cell phone? Is it Sony's fault you drop your Wega widescreen while installing it? Take some responsibility here Danny. You're mom isn't going to be wiping your nose your whole life. You know how fast a disc spins in a DVD drive. Moving it will surely cause damage and for anyone to think otherwise would be idiotic. This was the same problem with the PS2's so don't act so smug Sony boys. I'm a M$ fan, so what? Even if this lawsuit was against Sony, I'd back them up. This is in no way Microsoft's fault. The fact that any of you would want a company to lose business over the stupidity of a consumer is remarkable. Own up to your actions and just buy the game again. End of story.
-V
My friends console was OFF with a disc in it when he moved it and it still got destroyed. Don't even try saying that.
Does he also get hit by parked cars?
Really, again, if you knock over a PS2 with a game in it and the system is off, what will happen? Goes back to common sense.
-V
look up the definition of "destroyed". I've carried every console I've owned with a game in it at some point or another, including my xbox for Halo lan parties and my xbox 360. No cartridge or disc was ever "destroyed". Even if the system was dropped. Don't exaggerate, hak. This case is about a dumbass moving a console while the game is spinning and the lens is reading the disc. Smack his hand so he won't do it again and move on.
-V
it has nothin to do with stupidity because my bro bought a brand new 360 nov. 1st same day right when he put in sonic the hedgehog to play the first time the system wasnt even moved but just literally touched and u could hear the disc out of place scratchin and it really doesnt happen on ps2s and even if it so called happend atleast ps2 can read reasonably scratched discs unlike xbox 360 which ruins it and u cant compare it to gettin hit by a parked car reason for this is that couldnt happen it would mean u walked or ran into it while this is u make the system move at all and your disc is gone i already had to replace a brand new Gears because the game was playin and my bro jus pluged the ethernet to get internet and game got the biggest scratch on i(he didnt move or pic up the system) and then it started and played yea but the hole final chapter didnt work at all it would say the disc needs cleanin or w.e and quit out the game and he had 2 pay 5 dollars 2 replace it
My friend's gone through two Halo 3 discs due to being scratched while inside the system. He hasn't moved his Elite unit from it's place since he got it.
People like crap, thats why, Bill Gates is probably the smartest person in the world. He realized that people do not like quality products and has never yet made one, thats why Microsoft does so well. Microsoft knew that as long as they were first into the 7th generation, they would win. Thats why the 360 was released first. Thats why they won.
Bump your car and you can still use it. Bump your 360 and your game is gone.
How is that the same thing? You're comparing wrecking a car til its useless to
bumping a 360 and losing 60 bucks.
Has nothing to do with Sony fans. You called everyone who got there disc scratched an idiot. Its just not that simple sorry man.
You -know- the disc spins really fast while it reads games. Yes, even the PS2. Fact. I worked for EB Games for 3 years and many many PS2's were returned under warrenty because they scratched games. Kids and adults would move the console while a game was spinning and the disc would have circular scratches. You want to blame Sony for that?
Didn't think so.
Keep your 360 flat if you can't handle not molesting your console while playing a game. It's that simple Touch it all day if you want.
For those claming a relative or friend had a game that got scratched "just because"... you're either full of it or are telling the truth and yea, it can happen. Again, it happened to a LOT of PS2 customers as well. I guarentee it will happen to PS3 owners in the near future. As soon as you start mass producing a product, you'll start to see more and more flaws in the machinery.
First PS3's were burning down people's houses. Ah, thought I forgot about those stories, eh? Well, I didn't. That was Sony's fault. But Microsoft Steering Wheels also caught fire and some people's homes burned down... or at least singed the shag carpeting. Microsoft's fault.
Idiots touching the XBOX 360, Wii or PS3 while a game is spinning deserve to get their game scratched, Danny boy. If you don't believe me, just try it on your console. Put a game in and start rubbing up on your system of choice. Don't want to? Nah, don't blame you. But you see my point. Stop being a drippy nosed kid and again, take responsibility for your actions. This is in no way Microsoft's fault and 360 continues to sell more and more than the PS3. Microsoft isn't going anywhere. They have more money than Sony and could trade them like poker chips if they ever wanted to sell. Blu-Ray is a joke and will be dropped in a hole once digital downloads and streaming rentals become the viewing of choice for family entertainment.
Sorry it sucks to be a Sony fan right now and while I don't want to see them go, the competition is great and I want to see where the industry takes us because Nintendo is more taking a step backwards than forwards... I just wish Sony fans could see how silly and ironic things turned out. The 360 is the new PS2. More popular, lots of games, more JRPG's, more support from Square Enix, better EA Sales, better 3rd Party support overall, more exclusives, better price, mass produced so we see more of the flaws. (And believe me, PS2's were the crappiest system ever made, people used to buy 3-4 consoles because they'd break within a year or so. I returned over 1000 systems myself)
The PS3 is the new XBOX. Came out a year later, has better tech, better first party support, more artistic freedom for devs. Comes with a wireless adaptor. That's where it ends though. Free online doesn't mean better. I've seen video of Home and it blows. I'm glad NXE is just a better Mii-Too and an easier navagation system. I don't want to run to the "Games" room just to play games.
Free online play is like saying basic T.V. is better than Cable because it's free. No, it isn't... it's just free. I'd rather pay for a quality service that's $50. I'm not so broke paying for a PS3 that I can afford it.
But I digress. People should have to buy the disc again for bumping into their 360 while it's playing a game. Too bad, so sad, their fault.
-V
hey buddy i just bought my xbox and the damn thing got *****ed already i eject the piece of ***** while its closed and the tray opens while the disc is spinning like hell so its not cuz the ppl who own this console keep moving it. its cuz god damn microsoft a *****ing crooks they just try to hustle us by selling the ppl faulty products