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Extended Xbox 360 warranty = loss for retailers?

Posted Dec 25, 2006 at 4:23PM EST by QJ Staff

Listed in: Xbox 360 Tags: Best Buy, Circuit City, Microsoft, Sony
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Warranty = bad?


Could it be true that in Microsoft's effort to stay in pace with Sony, which offers a one year warranty for its latest product, retailers will ultimately be taking the brunt of it all?

According to Seeking Alpha's Carl Howe, this may just be the case. In his opinion, retailers like Best Buy and Circuit City may be the ones who will end up losing profits because of Microsoft's recent decision to grant one year's worth of extended warranty to Xbox 360 owners. With this warranty in place, the number of people who would purchase warranties from the retailers would be greatly reduced.

According to him, the result would most likely be just even more strain to an already-frayed relationship:

...given what I consider to be a likely effort by the company to stuff its retail channel with unsold XBox 360 boxes to make its sales goals this holiday season, this move is likely to just add another annoyance to an already testy relationship with retailers.


Will this really be the case? I guess we'll see once 2007 comes around.



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# WellGuest 2006-12-25 21:00
Well that was dirty money that big retailers were getting taking advantage of an almost unexistant warranty the Xbox360 use to have. Thankfully they came up with an idea to satisfy their existing almost year old customers. Good job by Microsoft and a bad one by big retailers who are looking to any holes on the system to cheat customers out of their hard earned money.

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# HA HA! (in Nelson Muntz voice)Guest 2006-12-26 02:20
Screw electronics stores, especially best buy. They're going to sell consoles no matter what. I'm sure they will still lie to you and act like you need to buy a warranty when the factory warranty covers it and all it really covers is shipping. I'd like to punch those as*hole salesmen.

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