Behind the Scenes with Vongo |
Our massive, in-depth interview with
the digital movie distribution service, Vongo on everything from the
life cycle of your average movie, to Xbox 360 support and a word on
the service on Sony's PlayStation 3.
Read the entire thing right after the jump!
Note: This interview was conducted during the first couple of months of the year, as a result some of the information contained within is already known, and some of the planned features have already been implemented.
QJ: A lot of people don't understand what
goes on behind the scenes when it comes to what movies can be put up
on a downloadable movie service like Vongo, they wonder why the
selection of movies available isn't as vast as say Netflix' mail
delivery service, or why their favorite movies aren't up there yet.
Can you please give us a bit of insight on the process that dictates
what movies go up? Especially with regard to studio contracts,
waiting periods, etc.
VONGO: There has been renewed
focus and attention on the business of Hollywood with the rise of
digital media and the digital download business. The advent of online
movie/content distribution has been the driver in rediscovering and
comprehending all aspects of the business. As you know, there is a
misperception about online content availability (especially in the
movie space) and unfortunately, a great deal of misinformation that
only perpetuates the challenge in understanding the business drivers.
By way of introduction, in many respects think of the
Internet/digital dissemination of movies as just an extension of the
“traditional” television delivery of content. Starz is already in
the business of aggregating, marketing, promoting, and delivering a
premium movie experience for customers in their homes in the
traditional pay TV broadcast arena. Many of the same business rules
apply in this “new” form of distribution, and this is something
with which we are naturally very familiar.
At the risk of a
lengthy response, please allow me the opportunity to walk you and
your readers through the “Life of a Movie.” While there are
always exceptions to the rule, generally speaking major theatrical
films in the US:
1) Go into theaters
2) 3-5 months
later go to the home video window. This is where, for example,
consumers may buy the DVD at a retailer, rent the DVD from
Blockbuster or Netflix, and now (depending on the studio) purchase it
by way of Electronic Sell-Through (EST) on sites hosted by a range of
companies including Amazon, Apple, Movielink, CinemaNow, Walmart.com
and others. Vongo expects to be in this space by the end of this year
when the market matures some more.
3) 1-2 months after that,
movies enter the PPV window where cable and satellite companies,
Vongo, Movielink, CinemaNow, and others including Xbox Live
Marketplace may offer a la carte transactional rentals. Typically
-5 for a 24-hour rental of the movie. Once you start to view the
movie, the clock starts ticking. You may watch as many times as you
want within the 24 hours rental period. In addition, you only have a
finite amount of time to view the movie once you’ve purchased it –
typically within thirty days from the initial download. Tough
consumer proposition, but all Internet PPV purveyors operate under
the same rules as licensed by Hollywood studios.
4) About 3-5
months later (typically 10 months or so after theatrical release)
movies enter the subscription pay TV window. This is the most
important window for purposes of understanding the broadband download
market and the most misunderstood.
This is the window that
Starz, HBO, and Showtime operate in for their cable and satellite
services – both the linearly programmed channels and for their
related subscription VOD services, as well as the Starz movie
download businesses, including Vongo. The window is typically 15-18
months in length and means that the respective pay TV provider has
exclusive subscription rights to offer the film in question (more on
that below) during that entire window.
Which movies go to
which services? Major Hollywood studios cut robust long-term output
deals with the pay TV networks guaranteeing them a consistent
pipeline of film product in exchange for a lucrative/dependable
revenue flow. This is a very important, yet under publicized, part of
the overall financial equation to the studios. These agreements give
the respective studios hundreds of millions of dollars in revenue per
year from the pay TV networks and these master agreements generally
last until some time in the next decade, though this varies studio to
studio, deal to deal.
Because the pay networks pay large
amounts to license these films over long periods of time, they get
some control over other forms of exhibition. And, to maintain the
value of their deals they also put restrictions on what forms of
exhibition can occur prior to this window. So, for example,
free network television is not permitted before the pay window.
Only certain forms of Internet or electronic delivery are
permitted.
In the case of Starz we get about a historical 40+%
of Hollywood major output courtesy of deals with Disney (Disney,
Touchstone, Miramax, Hollywood, Pixar) and Sony (Sony, Columbia,
TriStar, Revolution), while HBO gets roughly the same thanks to its
deals with Warner Bros., Fox, Universal, and DreamWorks. Recently,
some big movie product has been licensed to Starz in the same window
in specific one-off deals. Movies, such as The Illusionist and
Grindhouse, which were not distributed by the major studios, also
belong to Starz courtesy of smaller, non-output deals. Balance is
either unlicensed (small percentage) or goes to Showtime, which
primarily gets films from Paramount and Lionsgate.
So, for
example, Starz (and thus Vongo) get all films from the Pirates of the
Caribbean franchise (Disney) while the Harry Potter movies belong
exclusively to HBO (Warner Bros.) when in the pay TV windows. While
neither HBO nor Showtime have launched services such as Vongo, our
general understanding from press reports is that HBO & ShowtimeÂ’s
rights preclude anybody else from offering HBO & ShowtimeÂ’s pay
TV movie content electronically in the form of a subscription.
Clearly, this is the case for Starz and that is why Vongo is such a
unique offering, because itÂ’s uniquely in the marketplace,
leveraging the broad rights that we have licensed from the
studios.
5) After this, a movie enters the ad-supported
broadcast window. Studios may sell any respective film(s) to most any
ad-supported outlet – broadcast networks or cable networks. This is
a long window, typically of 4-5 years in length. Sometimes these
deals are a package deal by the studio and the network, other times
deals are title-by-title, film-by-film.
6) Generally, we are
now up to 7-8 years after a film has been in the theaters and it then
comes back to a second-run pay TV window. Starz/HBO/Showtime enjoy
another 12-18 month exclusive run.
7) Then – 9-10 years
after theatrical release – a movie enters its library window when
anybody including the pay TV nets, the ad-supported nets, Netflix,
Movielink, etc., may license the content. Starz Entertainment is one
of the largest library purchasers in Hollywood and has deals with
virtually every major studio – not just Disney and Sony. Some deals
are short, some are long. Some are exclusive, some are not.
NetflixÂ’s much ballyhooed entry into streaming with digital
delivery is relegated to this space for older content. These
agreements are also typically done either in packages or
title-by-title, film-by-film.
8) Whew! In a nutshell, not only
is the reality of this 9-10 year wait for the library window
important, the key with our rights is that even though we only have
the right to exhibit during a portion of this time, nobody else may
offer the output films at all during the entire 9-10 year set of
windows. That is, nobody else may offer these until they enter the
library window so long as you are talking about electronic
distribution and a subscription business model. This is why companies
such as Netflix are unable to currently transition the core of their
hard goods subscription-by-mail business over to the Internet under
the existing rights agreements.
QJ: What was it that
prompted you to bring the Vongo service to Xbox 360 users?
VONGO:
Customer feedback was the primary catalyst. By and large when most
customers asked about the ability to burn their downloads on to a
disc, itÂ’s not because they want to do something illegitimate with
the content. They just want to view on the TV and burning a DVD had
been the only easy way for the masses to bridge the PC to the TV.
Not any longer.
Thanks to Vongo software development work
that we completed commensurate with the Vista launch, Windows Vista
and Windows XP users can easily – meaning a very limited amount of
configuration - enjoy Vongo content on the TV. Simply have your Xbox
360 or other media extender plugged into a home network with your PC.
The movies and other downloaded content will all be there for ready
access through the game platform.
The key here is that
millions of gamers have made a conscious decision to add that device
to the stack in the living room – primarily for gaming. However as
an added benefit, they can also stream movies from their PC to the TV
via their Xbox 360. ItÂ’s an added bonus that resonates
magnificently with users and best of all, there is no extra charge on
Vongo to do this and this does not even count as one of the three
devices that you may register with your Vongo account.
QJ:
How does Vongo transfer the titles from the PC to a connected Xbox
360 console?
VONGO: In essence, the engineering
work that our tech folks – led by Ryc Brownrigg – completed put a
shortcut of sorts for the Vongo content into the “My Videos”
folder on the PC. This mirrored access to the content is what the
Xbox 360 seeks out and offers you a stream of the content within your
house from the PC to the television. The title is never actually
transferred, but stays stored on the PC and is streamed to the
console and played on the TV with equivalent video quality
QJ:
Currently, you need a home network to run Vongo on your Xbox 360,
are there any plans to implement a Vongo download service directly
within the Xbox Live Marketplace?
VONGO: We have a
terrific relationship with Microsoft on many levels and we certainly
recognize the intrinsic appeal of working with the Xbox 360 group on
the very idea you suggest. When you have made the investment in
robust and exclusive content rights as we have, getting on as many
platforms as possible is the ultimate end goal.
For a bit of
related context, note that some folks directly hook up their PC to
the TV (and thus mitigate the need for the Xbox 360).
QJ:
Do you foresee competition with the newly launched Xbox Live Video
Marketplace?
VONGO: They are much more
complementary than competitive due to the aforementioned business and
exclusive rights in subscription that we enjoy. Sure, Vongo offers
PPV and will offer Electronic Sell-Through (EST) just as Xbox Live
Marketplace, but the driver of our service is subscription where we
are in a unique competitive position. Interestingly, one of the main
early empirical findings of Vongo, is that subscribers purchase 2-3X
more PPV content than VongoÂ’s PPV-only customer base.
This
might seem counterintuitive at first, as you may ask why would
someone purchase a PPV movie for when they have unlimited access
to so much content unlimited for ? PPV does have a head start on
subscription content chronologically too, but more than anything,
subscription gets customers very familiar and comfortable with the
platform at-large and the digital download paradigm. Subscription is
a wonderful “storefront” for the transactional titles. This is
where VongoÂ’s subscription paradigm expands the pie and is
wonderfully complementary to the broader business.
QJ:
How large are the file sizes for Vongo movies?
VONGO:
Encoded at 1.3 Mbps. Typical feature film is about 1 GB. Files sizes
are smaller for portable versions that go to portable media players.
Files sizes for both, of course, correlate to length of the
programming.
QJ: What will the image quality of
Vongo movies be like when viewed on a TV screen?
VONGO:
Close to a DVD. We believe that we have struck the optimal balance
between file sizes and download times at this encode rate. Getting
back to our expertise in the business of pay television, our video
engineers do a terrific job at identifying imperfections and working
with our studio providers when screening the master tapes. This
allows us to have a beautiful looking product at these encode
rates.
In fact, when launched in January 2006, we were at a
700kbs encode. Focus groups favored even faster download times, but
when we launched and found that so many folks were connecting their
PCs to the TVs directly and asking for higher quality downloads, we
made the decision to be more forward-looking and ramp up the encodes
to the superior 1.3 rate. Dare I say, even when blown up on a 57”
plasma, the final product meets with satisfaction to even the most
discerning set of eyes.
QJ: Considering the
HD-Centric nature of the Xbox 360, are there any plans to roll out HD
movies on the Vongo service?
VONGO: In time, yes.
The business model is in question because of the extra delivery cost.
Also, with movie file sizes being typically four to five times larger
than standard definition users would also experience a significant
increase in the download speed/time.
Secondly, there are
rights questions specific to broadband that need to work themselves
out when it comes to the underlying subscription service and the
delivery of our movies in HD by subscription. For PPV and EST, the
studios are just now dipping their toes in the water, but it would
not surprise us if this only gets a push once the whole Blu-Ray and
HD-DVD issue gets resolved first.
QJ: Is there going
to be an extra charge for Xbox 360 users, or will they still enjoy
the same 9. 99 USD subscription fee?
VONGO: No extra
charge. Same 9. 99 USD subscription fee.
QJ: How quickly
is the Vongo movie catalogue growing?
VONGO: When
we launched in January 2006, we offered 1,000 total movie and video
selections for 9. 99 USD. Come our 1-year anniversary, we offered 1,000
movies and 2,500 total video selections for the very same 9. 99 USD. Most
of the growth came in the form of concerts, anime, and TV episodes,
but a good chunk came in library movies and direct-to-video types of
movies that we added.
The Long Tail truly exists and when you
have a strong recommendation engine and lots of interesting/varied
content, experimentation is part of the Vongo experience. The
consumer paradigm is so different when you know that your bill is not
going to increase every time you want to download and enjoy a
movie.
Will we continue to grow at that rate? Unlikely, but
the intent is to keep expanding the content base and value
proposition. Vongo is a wonderful aggregator and destination for
content owners and distributors everywhere.
QJ: Will
the Live Starz stream feature be available to Xbox 360 users?
VONGO:
For most folks, no, but with one big exception.
What I have
not discussed yet is the stunning and beautiful new Vista client that
we announced for Windows Media Center with Microsoft at CES and
launched on January 30 of this year.
The Vista Vongo client
takes full advantage of the new, powerful Vista graphics ability and
allows someone to enjoy the Vongo experience on the comfort of their
couch with a simple remote control – only needing Up, Down, Left,
Right, and Select functionality.
You may browse, navigate,
download, and play your content through Vongo and never get off of
your couch. Also, no extra charge for the Vongo subscriber.
You
may do this by either directly hooking up your Vista PC to the TV, or
if you have an Xbox 360 and a Vista and Media Center-enabled PC, you
may enjoy the new Vongo TV experience through your Xbox 360. This
includes the live Starz stream.
QJ: Will Xbox 360
compatibility require an Xbox 360 system update as well as a Vongo
software update?
VONGO: It did and that was done
through a Vongo software update that has already been pushed to our
existing customers. New customers downloading the free Vongo client
at www.vongo.com will get a version that contains everything they
need to enjoy complete functionality
QJ: When will
Vongo compatibility for the Xbox 360 go live?
VONGO:
We went live on January 30, 2007
QJ: Is there any
possibility this service might also be made compatible with other
digital distribution platforms such as the PlayStation 3 or Apple's
iTV in the future?
VONGO: We wish to be on as many
different platforms as possible. Apple has not embraced the
subscription business for iTunes content as of yet. Apple is well
aware of our desire to work with them and the ball is in their court.
As to Sony, we have a deep and long relationship there, as they are
one of our largest content partners. There are many possibilities
that we see with Sony and the PS3 is clearly one of them.
Stay
tuned and thanks!
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