BBC to scrutinize Microsoft and 360 in "Watchdog" |
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Gaming site Games Industry somewhat got a preview of the said episode and according to the site, the program will focus on the ring of death problem. To those of you who might have already forgotten, earlier versions of the console encountered this issue more frequently compared to the later versions.
Also, "Watchdog" will probe why Microsoft agreed to offer complimentary repairs to owners of faulty consoles manufactured before January 1, 2006 in the U.S. but not in UK. The said program will also reveal interviews of consumers who have experienced the problem but weren't able to benefit from the said repairs. These consumers were asked to pay between GBP 80 to 90 GBP (US$ 156 to US$ 175) to have their consoles fixed. Well, we guess we will all find out the truth tonight, so don't forget to watch that show.
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Comments
Because the questions are pretty cut and dry... "Why did earlier versions have more defects?" - same as any huge hardware release, took them some months to iron out all the bugs in the manufacturing process... "Why didn't UK get complimentary repairs?" - It's my understanding that in EU, because of some consumer organization, that regardless of manufacturer warranty, all companies have to fix defective merchandise for free anyways, so why offer it there ? Ahh well, must be running out of companies to harrass...
WATCHDOG IS GAY
Have they done anything on other consoles release problems such as faulty dvd drives etc or have they just chose MS only ?.
may be its because they released the product to early ! and then - made consumers (customers) pay for the product a second time !
its half @ss rush product, so many people in EU with too many faulty consoles thats the word on the street.
i just had the ring of death the other day and i freaked out.. it was due to static and stuff) but customer support helped me and it was fized after like 5 times trying.. so i was very happy
definitly agree with u ebony it was too rushed, MS need to start makin ones that arent rushed arfter all the complaints etc im suprised they havent
If it's under warranty, it's fixed free. If it's not, you have to pay. What's their problem, slow day for stories to do?
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