Assault Heroes players having issues with multiplayer |
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It seems that players of XBLA title Assault Heroes are having some problems using the game's multiplayer functionality. According to reports by users, they've been receiving an error message whenever they try to connect. One player even started a thread on Xbox's official forums and not surprisingly, others have been experiencing the same problem.Did some of you signed in the above mentioned thread? Well, we'd like to inform you that the developer of the game finally replied to one of the players who are having problems with the multiplayer feature of the game, and this is what they have to say:
Thank you for contacting Vivendi SA is a video game developer; formerly known as Vivendi Universal">Vivendi Games Technical Support.
My name is Jay. I will assist you with Assault Heroes today. I would request you to contact XBOX 360 Live support desk as the issue is with the Xbox 360 Live service.
Please be sure to delete all previous correspondence when replying. This will help us to process your response in a more timely and efficient manner.
While the reply is pretty much the S.O.P. type, it seems that the developer isn't aware of the problem nor aware of any solutions for it. We hope they come up with a quick fix here as the nature of the game so requires multiplayer. We'd inform you as soon as Live's support desk comes up with an explanation.
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Comments [refresh]
this is not an xbox live problem, i have read every forum post on this and everyone has same problem as me, on multiplayer the game hangs on the waiting screen and wont continue.
People have said it is to do with NAT settings on 360 not being open, this is not true i can play every other 360 title including XBL online without problems and only this title causes problems. I have yet to have a single COOP xbl game yet.
feel like i wasted me points :(......hope the developer admits to it soon and releases a patch or something
I am having the problem too. It just sits at the loading screen. Very annoying when I am trying to play co-op.
looks like that was a standard response. The guy who wrote the mail from Vivendi probably has no or little technical experience and relies on a list of FAQ's to provide answers.
Big companies employ muppets to do jobs like that as they pay rubbish wages and anyone who has the skills wouldn't do such a boring job as answering whinging emails
Both me and my brother bought this game and are also having problems connecting. One of the achievements is to complete a mission on co-op. Can't do it unless it works. Come on fix it already. I feel like I wasted my points as well. My brother is pretty PO'ed.