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Play.com joins "pre-order cancelling" bandwagon?

Posted Nov 7, 2006 at 10:09AM EST by QJ Staff

Listed in: Wii Tags: Lik-Sang, Play-Asia, Sony

Ohnoes. Ohwoes. Thisbloes! There goes another one. What's happening to the world? First, Lik-Sang gets dumped by the Sony lawsuits. Then, Play-Asia cancels its UK pre-orders. And now... Is Play.com cancelling its Wii pre-orders?

w1ll_haven forwarded us an email that he got from Play.com about how his pre-order got cancelled. The letter is worded a bit weird, because at the start, they say that his console was cancelled. And then towards the end, they're speaking as if he still has the pre-order. Whaaa?

Dear Customer,

Due to a European shortage of the Nintendo Wii Consoles, we regret to inform you that Play.com will be unable to supply your pre-ordered Nintendo Wii at launch. As an Official distributor of Nintendo products we are guaranteed more stock before Christmas, but Nintendo have informed us, along with all other official Nintendo retailers, that the console will not be freely available until next year.

All pre-orders will be fulfilled on a first come, first served basis and we will fulfil your order as soon as we can.

If you no longer wish to keep your pre-order with Play.com please login to your account and remove the item from your Outstanding Orders.

Kind Regards
PLAY.COM

So, what does this mean, exactly? He has a pre-order, but the console won't arrive, is that it? But if that's the case, it defeats the whole concept of calling it a pre-order then. Regardless, there's still that one fact here: is Play.com also starting to cancel their pre-orders?

If you guys have any more info on this, we'd be glad to hear it so we can settle things out.

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Seems pretty clear to me. Based on Nintendo's recent communication to Play on their allocation, Play have deduced that they will not be able to supply all their preorders for launch day. As such they have made a cut off point and are informing those unlucky people who didn't make the cut-off point that, while their preorder is still live and will be met eventually, Play are unable to promise any particular date for delivery of a Wii console.

# yeh — Guest 2006-11-07 11:34

I think it is pretty obvious what it is saying.

They are saying they dont have enough consoles to cover the pre-orders made.

Thats it. Nothing more.

# agreed — Guest 2006-11-07 11:35

That's the assumption I came to as well

# :¬/ — Guest 2006-11-07 11:45

I got this e-mail too. Pretty pissed off because I pre-ordered it like 3 weeks ago, why couldn't they have told me then so I coulda pre-ordered from somewhere else. Now most places have already sold out and I'm left waiting.

# . — Guest 2006-11-07 12:06

simple, they only recently received info on the European shortage from Nintendo... not their fault. Nintendo can't meet their allocations but no-one will really care cause it's not sony of ms

# Whateva! — Guest 2006-11-07 22:37

I feel for you guys who have purchased off play.com - maybe if you keep your order with them and you wirte a letter of complaint they might throw in a extra game or WiiMote or some thing :o) - That might ruin some peoples christmas's (luckly I've got mine from another source and will be contacting them shortly to confirm expected stock arrival)

# I got this — Guest 2006-11-08 00:03

I think i was probably one of the first people to pre-order with play.com as I was refreshing on the day of the press conference when they announced the price. I just got this email:

-----------------------------------

Dear Customer,

We can confirm, despite a European shortage of the Nintendo Wii consoles, that Play.com should be able to supply your pre-ordered Nintendo Wii at launch.

If you no longer wish to keep your pre-order with Play.com please login to your account and remove the item from your Outstanding Orders.

Kind Regards

PLAY.COM

# yeah but... — Guest 2006-11-08 00:58

They say SHOULD be able to supply you with your pre-ordered Nintendo Wii at launch.

No guarantee you will get it yet.

# ... — Guest 2006-11-08 01:08

Yeah no absolutue commitment, but I guess they have to cover themselves. Having seen the other email I am pretty confident I should be ok now.

# I can explain — Guest 2006-11-08 03:08

I have contacts at play.com, they have ordered 10,000 units from nintendo, but will only be recieving 700, that means that the guy above was in the first 700 to order, they say should as of course there still isnt a garuntee.

# noobz — Guest 2006-11-08 05:23

I already bought my *****ing Wii (yes, BOUGHT not pre-ordered, i bought it and will get it on launch) so ***** YOU ALL *****ES WHICH ONLY PRE-ORDER ROFL!

# dumb — Guest 2006-11-24 18:03

you guys are pethedic if you really love the wii then buy it buy camping out lazy people

# ??????????? — Guest 2006-12-06 06:29

i preordered my wii from play.com on the 15th of sept and have no email to say i will get one or i wont.

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