Nintendo's simple but sure Wiimote fix: smacking the wiimote |
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After several bouts of playing with the Wii, which was given as a Christmas present, one of the Wiimotes suddenly stopped working properly. The father, who was quite experienced in dealing with gadgets, started to do troubleshooting on his own, referring to the steps outlined in the Nintendo support site, such as checking the batteries, re-syncing the remote and resetting the remotes, and so on.However, troubleshooting steps didn't work, so the troubled father resorted to calling Nintendo's customer support. Here's a transcript of how their call went:
Nintendo Help Desk: "Okay - I want you to take the remote, button side down and smack it into the palm of your hand two or three times."
Father: "You've got to be kidding"
Nintendo Help Desk: "No sir, do it hard enough that I can hear it across the phone line but not hard enough to damage the remote"
Father: "You're sure?"
Nintendo Help Desk: "Yes, sir."
And guess what? After whacking the remote, button side down, to the palm of his hand, the Wiimote began to work again. Sometimes, the simplest solutions are often the best, especially in troubleshooting. Of course, stellar customer service doesn't hurt, either.
Via Wired
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Comments
This is crazy. I thought those smacks would break things.
It is the Standard method of yore for Nintendo products
remember blowing into the cartridges? putting your entire nintendo upside down?stuffing an extra cartridge into the slot to hold down the game you wanna play? good ol nintendo!
Not with Nintendo though. You might not have noticed, but almost everything they've ever made (electronically, the cards don't count) has been all but indestructible. There's a reason that a gameboy survived the gulf war.
The're talking about smacking it into the palm of your hand, and that isn't going to break anything from any manufacturer. These dumb fixes are only needed with Nintendo products.
Sony or Microsoft make it, it breaks twice as much and you need to send it back to them every time it happens. And before you disagree: PS2 - Disc read errors 360 - RRoD Sony things tend to last a little longer before they all die though. Give it another year before every launch PS3 shows their huge fault.
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