Nintendo offering free repairs for Wiis bricked by System Update 4.2

Posted Oct 3, 2009 at 8:56AM EST by Ryan F.

Listed in: Wii Tags: customer service, Europe, Nintendo, Nintendo of America, North America, troubleshooting

You know what he's gonna do to that brick... - Image 1

Got your Wii bricked after updateing to System Menu 4.2 and you don't do any of that homebrew tomfoolery? Give Nintendo a call. They'll fix it for you at no cost.

Running into problems with new system updates is always a risk when you have homebrew in your console, but having a clean one bricked by a supposedly official update is another thing altogether.

Nintendo has fessed up that an "extremely small" number of Wii owners have been affected by the update, and so they're moving to placate those affected. Here's the official word from Nintendo of America:

At this point, the number of people who have had a problem is extremely small, and in fact, we have found we can help a good portion of people with troubleshooting to the point that there is no repair necessary. For the vast majority of Wii owners who have downloaded system menu update (SMU) 4.2 there have been no issues.

Anyone who experiences an issue with their Wii after downloading SMU 4.2 should contact Nintendo customer support, and we will work with you to address your specific concerns.

Of course you better have none of that homebrew stuff on your Wii if you want to get it repaired for free. Affected Wii owners in Europe can also call Nintendo's customer service department in their region for help.

New Wii update bricking consoles?

Via Nintendo tech forums

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How can you say they are being stupid about this? They are fixing the console FOR F'ING FREE and admitting THEY SCREWED SOMETHING UP!

If you have homebrew on your console, of course they won't fix it, and you really shouldn't expect them too. I won't say that's a great thing for them to do, especially if it really was bricked because of the update.... but I have a homebrew-enable Wii, and there is no way I would expect them to fix it.

Using homebrew comes with risks, and when you decided to use it, you agreed the positives were worth it.

# Which idiot using homebrew updated to 4.2? — yaoitaru 2009-10-06 22:15

i love piracy....

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Nintendo offering free repairs for Wiis bricked by System Update 4.2

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