Quick Jump Daily Digest

Thank you for your interest in the Quick Jump Daily Digest. Get notified of all new content on QJ in our free Daily Digest. To subscribe, enter your email address below and click the subscribe button.

Cancel and Return to page

SCEA on GTA4 PS3 freeze: only a 'limited number' is affected

Posted May 1, 2008 at 4:07PM EST by QJ Staff

Listed in: PS3, Xbox 360 Tags: customer service, SCEA, Sony

Moments after Rockstar Games assured us that they are already working on the freezing issues for Grand Theft Auto 4 (Xbox 360, PlayStation 3), Sony Computer Entertainment of America (SCEA) gave their take on the problem.

SCEA has assured its PlayStation 3 population that they are teaming up with Rockstar Games to put an end to the problems. They maintain though that only a "limited number" of PS3 owners have been affected by this situation.

Here is the complete public statement from SCEA:

Yes, we are aware of what the message boards and a few of the industry blogs are saying about a 'freezing' issue with GTA IV on a limited number of PS3s. Although we have seen an extremely low volume of contacts to our customer service department regarding such an issue, we want to ensure that every consumer has a great experience on our console and with GTA IV. All parties involved are working to isolate the problem for those few units and identify a solution.

If problems are indeed limited for the PlayStation 3, does that mean most of the reports were from Microsoft Xbox 360 gamers? We really can't tell. Whatever the case may be, stay tuned here at QJ.NET for the latest developments.

Buy: [ Grand Theft Auto 4 (PS3), (Xbox 360) ]

Via Kotaku

This story sucks? This story rocks!

Vote Now!

(0)

(0)

so what you are saying is that everyone affected called support and posted in a forum about it?

there is no chance that additional people don't care enough to complain, or how about people just returning the game/console for a new one?

saying his stat is bull and pull one out of your own ass is just hypocritical...

# hahaha — Quixand 2008-05-01 19:36

you couldn't even say that 25% of gamers go on forums much less say that 25% who owns the game is having problems based on what you read on forums...

and everybody knows that gamers who go on forums are a very very vocal minority group in the industry which makes everything seem 100% bigger than what it really is.

# annoying... — Damanisjon 2008-05-01 20:35

thats so annoying!! ITS NOT A LIMITED NUMBER!

I thought my ps3 was alright but it froze once..and 3 of my mates had theirs freeze from 1-3 times... but we have only played it about 5 hours tops each.

If you think about crashes per time played is not so bad, but we have paid good money for an item and we're are not getting the quality it should come with.

does anybody have the customer services line! Winds me up they say its limited.. cos it happens to everyone i know! so I wanto call up now!

at least sort the multiplayer cos that doesnt work either!

# I Have Not Had Any Freezing Problems Yet — CHUCKINGROCKSATSPACESHIPS 2008-05-01 23:39

I haven't had any freezing problems whatsoever yet and I have probably played 10 hours of gta IV since launch, a little every day so far. I have a 60gig PS3 I got about 3 weeks after launch. I have even played making the system work hard by having multiple cop cars chasing me along with a couple helicopters in heavy traffic, then jumping out of the car and over the bridge into the water with helicopters shooting at me overhead and a few police boats coming to kill me. All of that within about a minute's time! Amazing game!

# One Freeze — GordLacey 2008-05-02 04:41

I had the game freeze on me once yesterday, but I let it sit for a min or two (while typing an IM to a friend) and it started up again. I have a 60 gig, bought about a month after launch.

# oh oh... — Shatterdome 2008-05-02 09:24

How about the people that called rockstar's customer service, about their game....instead of calling Sony....

# I'm curious... — Shatterdome 2008-05-02 09:27

if this was "supposedly" happening on 360's as well (As a prior QJ article has said) Why is Rockstar only refering to the problems in their statement as being on PS3, and why is SCEA having to make a statement on it ?

Fishy....

# too cold — mr_nismo 2008-05-02 17:19

Mine was alright for 2 hours straight last nite ... then this morning it froze twice in the first 5 mins ...

Better be an update this week.

# i call bull*****. — Popson 2008-05-02 18:05

Something tells me they're lying... "an extremely low volume of contacts to our customer service department", extremely low eh, sounds a little fishy to me. I bet at least 10 and perhaps up to 25% of people are affected by this.

# Dualshock? — SHGill 2008-05-03 03:51

I thinks it's the Dual Shock for the PS3 version. I bbought one yesterday and I tried playing GTA IV and it would freeze on the loading screen. However, Once I restarted with the SIXAXIS it played fine...Wierd

# fix for the freeze — Dr3amKilla 2008-05-03 06:28

if your gta4 is freezing all you need to do is sign out of the playstation network before you start your game and it will stop freezing

# i no the problem — denniel305 2008-05-03 11:48

it was on ign news look

Firstly, this is not for the 60GB PlayStation 3's, some of which freeze up at the beginning of the game. This is for those with a 40GB console whose game often freeze up, particularly during missions. Yesterday I connected my PlayStation Network ID to the Rockstar Social Club, ever since then my console often started with a temporary 2 - 3 second freeze when I load up my game, then luckily the game continues. But when I started with missions today my console constantly froze up at certain points, specifically at the start or end of missions.

I reset my console multiple times, yet the problem still continued. I read that others were having a similar problem, so I knew I wasn't alone. Then I thought about signing out the PlayStation Network, and for hours of playing after that the game has not frozen up once! I then scouted the message boards and found that this particular solution completely work for other people as well. So if you're experiencing the same problem, try this as well... it definitely is a better solution than the one Take-Two offers - deleting your save game!

Apparently it has to do with the game having trouble sending your statistics to the social club server. Hopefully Rockstar Games and Sony will find a solution to this.

# this is not a small issue — sickofitall 2008-05-03 12:24

This game freeze happened to me as well, and several other people if you check on the forums. There is a temporary fix, however. All you have to do is disable the internet connection, then the game will load up again.

# Finally a temporary fix — ONESTEP 2008-05-03 12:32

a fix can be done for single player only, as QJ blows to get this information, those who dont know any other sites will be pleased to know trhat if you disable the internet connection before loading gran theft auto 4 it will load heres my sources, see bottom of the article, it worked for my 60 gigger

Your all very welcome

# lol oops — ONESTEP 2008-05-03 12:33

http://www.videogamesblogger.com/2008/04/30/grand-theft-auto-iv-is-freezing-up-on-some-consoles-rockstar-attempting-to-solve-the-issue.htm

# not online — Rodney.lee 2008-05-03 13:53

im not online at all and i have freezing issues it helps to delete your profile save but still it freezes

# ps3 60 gig freezes — Rodney.lee 2008-05-03 14:00

im not online at all, & mine freezes, it has nothing to do online. i have found that if you delete the profile save ,helps it not to freeze as often ,but it still freezes .im open for suggestions?? it resally sucks to go to gamestop at midnite get a great game get home only to get a issue you should only get on a pc

# yes it does — ONESTEP 2008-05-03 14:04

i know it does i had the issue myself, it seems you may be experiencing a compltely different bug, cause this solution worked for me and many others, contact rockstar, there are contact emails on that link i left http://www.videogamesblogger.com/2008/04/30/grand-theft-auto-iv-is-freezing-up-on-some-consoles-rockstar-attempting-to-solve-the-issue.htm

# link screwed up here it is — ONESTEP 2008-05-03 14:12

[html]http://www.videogamesblogg er.com/2008/04/30/grand-theft-auto-iv-is-freezing-up-on-some-consoles-rockstar-attempting-to-solve-the-issue.htm[/html]

# omfg — ONESTEP 2008-05-03 14:14

http://www.videogamesblogger.com/2008/04/30/grand-theft-auto-iv-is-freezing-up

-on-some-consoles-rockstar-attempting-to-solve-the-issue.htm

# if any one can give me a idea of what else to try — Rodney.lee 2008-05-03 14:38

i can only play for 20 to 30 min at a time ,right when im actually starting to get some where ,it freezes and then it is shut the game off and back on, i have noticed that after i delete the save profile it allways returns after i shut the system off . come on rockstar for 60.00 bucks i should be well into the game by now

# mine freezes — erikbirk2 2008-05-04 03:34

mine freezes and i havent called anyone. mine even freezes when trying to load a save game every time unless i disconnect from PSN

# gta4 — jwydell 2008-05-05 09:50

mine froze a bit at first. now it works fine. patients people.

Refresh comments list

Add comment

JComments

HOT GAMING NEWS | LATEST GAMING SEARCHES | FORUMS

QUICK JUMP DAILY DIGEST

Welcome to QJ.Net!

If you want your comments to go live without waiting for moderation, you need to be logged in. Being logged in has its benefits:

Logged in members do not wait for their comments to be approved.
Logged in members can create Profiles to be seen by other users.

So why wait? Create an account or login now! It's easy, quick, and free.

To get started, use the LOGIN boxes, or the REGISTER link below!

Want to learn more about the team who brings you the QJ news?

Read about them now!

HOT FLASH GAMES

QJ.NET Categories
• Apple • E3 • Featured Articles • Gadgets • Games for Windows • iPad • iPhone • MMORPG • Mobile • News • Nintendo 3DS • Nintendo DS • Opinions & Analysis	• Photography • PlayStation 3 • PoV • PS Vita • PSP • Rumors • Science • Site News • Tabula Rasa • Wii • Wii U • World of Warcraft • Xbox 360

Sitemap

Newest Downloads

05/22/2012 - 05/31/2012

XeBuild GUI 2.061	05/30/2012
edicpopDS v0.3.01	05/29/2012
RGLoader 0v290 Beta	05/27/2012
WiiMod 3.2	05/27/2012
WiiMC v1.2.7	05/25/2012
True Blue Firmeware v2.7	05/24/2012
3DS Video Converter v2.3	05/24/2012
Mobile Assault 1.8.2	05/24/2012
PSP Tools Alpha 0.1	05/22/2012
Newton War	05/22/2012
DaedalusX64 r766	05/22/2012
PSPMarble	05/22/2012
The Undead 4 - Nazi Zombies	05/21/2012
3DSExplorer v1.2.1	05/21/2012
J-Runner v0.2 Beta 275	05/19/2012

Most Comments this Month
Sound Off: On Game Expirat..	(58)
Say Goodbye to the Xbox 36..	(31)
EA Blames iOS Rock Band Ex..	(28)
Flash0 Contents Of Vita's..	(27)
Sony Had a Rough Year; Vit..	(26)
PlayStation 3: Now Featuri..	(23)
Sound Off: Toughest Game C..	(20)
Apparently You Can Pre-Ord..	(19)
Love It or Hate It, It's A..	(16)
PoV: This Collectors Editi..	(15)
You've Been Up in Arms Abo..	(15)
Pre-Order Generic Shooter..	(15)
Metal Gear Solid For Vita..	(14)
PoV: Paid MMOs are Dead	(14)
PoV: You Are Wrong about C..	(14)
Get Off Xbox Live, You Ped..	(14)
This is Next Gen?	(14)
Stop Your Whining, Start C..	(13)
PSP Is Back, Whiter, Cheap..	(13)
Pokemon Liquid Crystal! K..	(12)
Wii Will Be U	(12)
OK, So Maybe Microsoft Can..	(12)
Does Microsoft Ever Have a..	(12)
Operation Raccoon City Pro..	(12)
Diablo III Getting Mauled..	(12)

Top Jumps this Month
Naruto Shippuden: Ul..	(173)
Pokemon Liquid Cryst..	(107)
neur0n Knocks Out An..	(103)
Bust Out Your PSP Fo..	(92)
PSP homebrew - LameC..	(73)
Wii homebrew - WAD M..	(57)
PSP Comics Reader v2..	(53)
PSP Homebrew: 6.xx P..	(44)
Hellcat Working On R..	(42)
PSP Homebrew - PSPDi..	(41)
PSP homebrew - DSonP..	(40)
neur0n Gives You Mor..	(37)
Sound Off: On Game E..	(36)
PSP GBA v1.2: Gamebo..	(33)
Latest Left 4 Dead 2..	(32)
Another CFW Goodie F..	(30)
Soywiz Releases PSP..	(30)
Sound Off: Should Ap..	(29)
GTA IV patch 1.0.6.0..	(29)
Download full Sid Me..	(28)
Homebrew - PSP/PS3 P..	(26)
PSP homebrew - Mario..	(23)
Brian Lara Internati..	(22)
PSP Google Chrome po..	(21)
DS homebrew game - S..	(21)

HOT GAMING NEWS TOPICS

Quick Jump Daily Digest

SCEA on GTA4 PS3 freeze: only a 'limited number' is affected

Related Stories:

Comments

Add comment

Newest Downloads