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PlayStation 3 FW 2.40 update causes frezes; FW 2.40 pulled out Update

Posted Jul 2, 2008 at 9:19AM EST by QJ Staff

Listed in: PS3 Tags: Sony, XMB

Playstation US - Many PS3 owners complain of Firmware 2.40 freezes - Image 1

PlayStation 3 gamers, you may want to hold off on updating your systems to Firmware 2.40. There have been numerous reports of consoles freezing straight after, or even during, updating their systems to 2.40. You may have to wait longer for trophies and in-game XMB.

According to the reports, there doesn't seem to be any pattern as to which models of the PlayStation 3 are affected - all systems from 20 GB to 80 GB are affected. It seems that after applying 2.40, their systems just froze.

If you find your system freezing, some gamers have found that removing and reformatting their hard drive will get the system to boot up again - although this would mean that all your data would be lost. Hopefully, Sony will release a better solution.

We'll keep you updated on further developments, and certainly after Sony makes an official statement. Check back for updates.

* Article originally posted Jul 02, 2008 at 10:38AM

*Update* We just got wind from Kotaku that Sony has now pulled out the PS3 FW 2.40 update. The latest system update that you will now find online is FW 2.36. Furthermore, our very own tipster, Zero.Wing, reports of a failed attempt at trying to get the the system update:

Managed to sign in to my PSN account at around 20:30 GMT whilst still running firmware 2.36.

Tried to update using system update from XMB but system reports that I have the highest firmware available installed.

Tried to get the update using a PC from http://eu.playstation.com but am getting a 404 error.

As stated by Kotaku, this may be a temporary measure to curb any further problems that PS3 users may experience. We'll bring you guys news once Sony's released any official statement regarding this matter and when FW 2.40 goes back online.

Thanks to Zero.Wing, i3obtl, and darkliger666 for the info!

Via PlayStation Forums

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I downloaded it lastnight but haven't had a chance to check out the features yet.

What I did notice is that the new icons and for some reason the playlist icons have question marks?!? Maybe it's because the old themes don't include the new icons, I don't know, but it doesn't explain why the playlist icon now shows as a ?. I gotta take off my themes and check it out again.

# Hmm — Alistar 2008-07-02 07:14

I have a UK 40GB PS3 and my system has not frozen. (Just the lame old Browser freeze that has affected me in previous firmwares.)

# hah — dbzking 2008-07-02 07:27

thank god i didnt update i knew i would have this problem even with my brand new ps3 sorry for those who updated hope sony comes up with solution

# not for me :) — frank_the_bunny 2008-07-02 07:46

thankfully hasn't happened to me :)

# pray & hope — killquick 2008-07-02 07:57

I have a 60 gig and the update works great for me, (one thing though I upgraded my 60 gig harddrive and put in a 320 gig harddrive) will try all my games to see if any of them will freeze, playing mgs4 now with no problem will log back on later with a update for you guys.

# same — Mack Geofries 2008-07-02 08:26

except for the 320... I cheap'd out and got a 160 :(

still better than 20, 40, 60, or 80 though... :)

but yeah. not freezing what-so-ever for me.

# >> — Mentality 2008-07-02 08:30

Plain sailing for me, updated first thing this morning,, went to work got to playing, run it through its paces and it's fine. Same with the GTA IV thing, never had one issue.

# ya, no prob — Epidemik_Sk8boards 2008-07-02 08:36

though when i was downloading it, it knocked me off downloading and had to start it again, then no prob, got to try the in-game xmb and it was cool

# XMB — Justingraziano 2008-07-02 08:45

My system hasn't frozen yet but the in-game XMB is certainly quite slow.

# Only 1 problem for me. — DNAgent 2008-07-02 08:48

The web browser loads certain pages slower now. I noticed the change when visiting some of my favorite sites. At first it would load pages from the cache so I would have to refresh it constantly but there are also sites which take longer to load than before.

# yo — ballar360 2008-07-02 09:30

i got no problem with my 60 gig ps3 but it kinda lags gta so idk

# Pulled Update — i3obtl 2008-07-02 10:19

Just an FYI, the update has been pulled from the servers.

http://dus01.ps3.update.playstation.net/update/ps3/image/us/2008_0702_96e9d ef601672c5abcbb4604b b2346f1/PS3UPDAT.PUP

Not Found

The requested URL /update/ps3/image/us/2008_0702_96e9d ef601672c5abcbb4604b b2346f1/PS3UPDAT.PUP was not found on this server.

They will probably release 2.41 in the next day or two.

# me too! — jinxtedium 2008-07-02 10:21

THE EXACT SAME THING HAPPENED TO ME! What are we going to do if the ps3 cannot even boot? I cant believe this... Mine is a launch 60gb already out of warranty, and the ps3 isnt even damaged.. just the firmware.

# been playing mgs4 all day — roca 2008-07-02 10:28

no problems so far, been lucky i guess

# o problems 0 freezes! — BTR711 2008-07-02 10:29

i think its a joke... because i have never had a problem... i have 3 ps3's 60 80 and 40 and 0 problems on all of them so yeah... they only release updates if they work i feel that alot of these claims come from Xbox fanboys. just a thought.

# gyrd — Justingraziano 2008-07-02 10:46

Lol, they said "sony just pulled out firmware 2.450!!!.

# no problems for me.. — NarooN 2008-07-02 10:46

I hope none occur though. I also hope they release a higher firmware, such as 2.41 for those of us already on 2.40.

# So, uh... — RexNox 2008-07-02 11:01

I said, it shouldn't come until the Fall and now you know why. They released this too early. However, now, I can control whether my mic stays on in Warhawk...So, I'm happy.

# damn — scott1234 2008-07-02 11:13

wasnt expecting it to ruin ps3s!

# lol — Adamantius Snake 2008-07-02 11:42

First it was the hackers who infiltrated SONY's site, and now this!! First time in that I know of that a firmware had to be pulled. Good Job Sony!!! I haven't had any problems so far with 2.40, maybe it's the HDD... idk. I upgraded mine, might be a factor.

# Working... — Datnizzle 2008-07-02 12:11

Perfectly on my PS3.

# Meh.. — bugga12 2008-07-02 12:17

I was one of the first to update, or find the update.. whatever, according to QJ.net.. (DO NOTICE THAT I DID NOT SAY THE FIRST..in before Flamewars)

Anyway, It downloaded fine, pretty fast actually.. It installed just as fine and fast. I've been playing pretty well. No freezing up until now. COD4, RR7, Resistance, Guitar Hero and GT5P are all working pretty fine. I even tested some PS1 and PS2 games... Monster Hunter and Crash Bandicoot 2 are working fine. (Without ingame XMB though)

Also, to all the whiners that the Ingame XMB runs slow or laggy. What do you expect? The PS3 isn't running on a huge amount of RAM.. and you're rendering a whole game .. IN REAL TIME, in the background. Do remember that first before you whine about it next time. It is calculating, the graphics, physics, AI... etc etc of the whole game, behind the XMB... I'd be FREAKING Surprised if it didn't slow down.

Anyway, what I'm a bit pissed about, but still care to understand... Is the fact that games really need to catch up with the Firmwares.. however, developing takes time. And finding ways to implement trophies and in-game music... Might take a while. So I'll give them that.

Apart from all the trouble this has been causing, I can vouch that this update is pretty worth it! It has some subtle new stuff like the "Turn off" button... And is remarkably better, considering.

To anyone that has failed the update, I'm sure Sony will handle the situation.. (Even though.. I wouldn't advise them to go out and give some.. re-flash solution as hackers will take advantage of it. Badly. I don't want to see the PS3 ending up as the next PSP.)

To all others, hope you're enjoying the nice piece of firmware you've got your hands off, and don't whine about it too much, the features will come... from the GAME developers, not Sony itself.

PS - To all others who've actually read the whole god darned comment.. Congratulations , XD.

# Worked for me too. — Mac2589 2008-07-02 12:19

I've had no problems so far, but I have a question. Am I still at risk of my PS3 freezing even though the download and installation went as planned?

# so wait — greatgamba 2008-07-02 12:32

i got it and its working fine but uh is my ps3 gonna be freezing or what. now im confused

# Well.. — bugga12 2008-07-02 12:41

To both you and Mac2589... If the installation already went fine and you're enjoying the Firmware... Unless Sony demands a rollback, then nothing should be wrong after installing 2.40.

However my guess is that Sony will come up with 2.41 in a few days. So you're better off updating to that as soon as it lands to avoid any risks you might be taking (or if you feel insecure about the whole thing, I know I don't +P)

# i doubt it if it works now — robbo16 2008-07-02 12:46

i think if there was a problem you would allready have had it by now. could it be to do with themes and in game xmb. can someone confirm they have freezing without a theme installed. just a guess really its probly somthing dead simple that sony overlooked

# well.... — MrBlonde746 2008-07-02 13:01

.. since I never installed a theme (still orignal XMB since purchase of ps3) and updated my ps3 last night and haven't had a problem no freezing or lock ups.

# Update Is Live Again — i3obtl 2008-07-02 13:04

I just check, and the update is available again. After a lot of research from other sites, I would have to suggest that the issue has something to do with different HDDs. Just think back to GTAIV.

Check out the following thread.

http://www.ps3fanboy.com/2008/07/02/has-2-40-been-removed-from-update-servers/

# Different... — Alistar 2008-07-02 13:18

HDDs? I have a 160GB Hitachi in my PS3.

# Nope.. — bugga12 2008-07-02 13:20

I had the SingStar theme when I installed the update, everything went smoothly.. So I doubt that's the case...

# well.. — 93pauott 2008-07-02 13:25

my 60gig werent affected.

# no problems — PSPegasus 2008-07-02 13:36

I updated both of my 60gb US models and I didn't have any trouble. I've got a 320gb drive in one and the original HDD in the other. Neither one has done anything odd as yet. I updated off a USB drive though, but I doubt that had any impact. I'm just hoping that my consoles won't suddenly just freeze at some point.

# Wait sony did what!? — coolbot 2008-07-02 13:50

wait wait wait sony went backwards this is a first but this also could mean one thing its possible a downgrader could come of this.

# . — p0op 2008-07-02 13:52

Sony didn't go backwards, they just simply took the update off their servers. There's not going to be any downgrader from that...

# No — Dave 2008-07-02 13:53

Dont get your hopes up because thats impossible. All sony did was remove the 2.40 update from their server, people on 2.40 stayed there but 2.36 couldnt update.

# you never know — coolbot 2008-07-02 13:55

you really never know untill you try.

# i downloaded it and played it for a long time — Rei64 2008-07-02 14:08

but i didn't experience any problems..but now that i know about this, i am not even going to turn my ps3 on until i hear about some kind of fix.

# Works fine for me... — ChaosYeah 2008-07-02 14:28

except for in metal gear online! I can access my xmb on the menu but not during gameplay! Is anyone else having this problem?

# I see... — bugga12 2008-07-02 14:29

I see what you were onto back there.

If this is not what you were thinking about, then I'll leave you guys with these words. "What about the ones that unsuccessfully tried updating to 2.40?"

What will Sony do about that? Order their PS3s in? I don't know, depending on the fail rate, that could become true ... However, if the figures rise up too high.. Sony might go the cheap-o way and release some sort of re-flasher for the "Broken" 2.40's.

I don't know, this is pure speculation.

# Ha — Woden501 2008-07-02 14:39

I installed it at like 12:30am this morning, and have only had a single issue. The system wouldn't connect to the internet, but as soon as I reset my linksys router it was working perfectly fine... I'll just blame it all on my POS linksys router.

# gta no problem — coolbot 2008-07-02 14:45

i had no problem accessing the xmb while playing gtaIV its just a tidbit slushy loading the icons but that a minor bug.

# Don't worry — Alistar 2008-07-02 15:01

So far, the problems only seem to effect PS3s as they restart for the firmware.

If it has restarted and worked correctly, it should be okay. I've turned my PS3 off several times today and I've yet to run into any problem.

# So, Sony took it down, but... — Vipre77 2008-07-02 15:25

Does anyone have a mirror where I could still find it? I'd like to give it a shot, despite the risk. I'll just make a backup of my data before I run the update in case I run into any issues.

# thanks for the congratulations ! :D — platon 2008-07-02 16:02

I downloaded and tested the update too, and it worked fine but for Enchanted Arms, where the XMB is not loading when I press the home button (maybe the game is too old? weird).

I'm sad too that right now, only one PSN title have those trophies so I can't get some to level up today (I was off today).

I hope that the bricked PS3s were rumors (xbots are great to start them, we can agree on that).

Finally, I hope that within one week, the update will be online again, and that most companies will have updated their games. Especially Dynasty warriors 6, GTA4 and Assassin's creed.

# luckily :) — dastinger 2008-07-02 17:18

i had no problems...I updated mine before I read this but everything went fine and I even played MGS after it so I think there's no problem at all with my system

Oh, btw, PAL System...launch console

# =( — eaglebaize 2008-07-02 19:09

That's too bad that fw2.40 didn't have a completely smooth release for everyone. I myself was able to successfully download and install the update, but I was kinda disappointed when I found out I couldn't use the in-game music-from-HDD feature, apparently because it depends on the game developers' choice on whether or not to allow it, not Sony's. That was probably the feature I was looking forward to the most... oh well. Hopefully, the developers will at least allow the use of that feature in future titles and perhaps even make patches for their previously released games.

# Free Repair — K3b4b5t4r 2008-07-02 20:39

Sony will probably do a free repair or replace like they did with the ps2 systems that had faults but if not they might do a repair disc or something like on boot up which the ps3 looks for on startup

# It would be — K3b4b5t4r 2008-07-02 20:43

They haven't put it up to speed yet but it will be faster like the psp to ps3 remote play it is a bit slow but getting faster!

# Yes — K3b4b5t4r 2008-07-02 20:47

It seems that a few of the consoles might have had a few flash write problems may be due to the last update or just the consoles but if you one of the lucky ones who got this to work it might just be flash problems for the others.

# pandoras hdd — sharkthegreat 2008-07-02 20:47

im hoping and praying to god that a downgrader is found and the system becomes reflashed for thosed with bricked ps3s and then mayb we could have the pandora hdd lol, but i want hmebrew and a m33 on my ps3, games are becoming too expensive and i can jus play the iso straight from my game folder, that would be so cool guess ill jus sit and wait

# mines not freezing.... — Rickey123 2008-07-02 21:49

But, i keep getting signed out of my psn and then not being able to sign back in until i reboot the system completly. This isnt major, but i wonder if its the 2.40 update thats putting it off

# hmm — EmilioB 2008-07-03 00:17

well its funny this should be mentioned, because last night, i was just playing COD4 as usual, and then it just crashed, and my PS3 never has problems, its a launch console and everything.

I have noticed the lag-ness on GTA 4 though.

Meh, not as powerful as it seems is the PS3.

hmmm...

x

# SLOW! — DanWild 2008-07-03 01:06

The in game XMB is so slow.

# No Issues Here — Sinphaltimus 2008-07-03 03:27

Updated yesterday - went fine. My controller took a little longer than usual to come up but once it did, business as usual. I love the new features. I always hated getting chat invites while in game and being able to do nothing about it without quitting the game.

# lol — Extreme_Dude23 2008-07-03 03:50

I knew it would get delayed somehow.

# I've told these ppl... — RexNox 2008-07-03 04:11

this crap before...they don't give a care. All they want is more. Sony released this update much earlier than expected.

# No problems here — Josh1billion 2008-07-03 04:37

Mine didn't freeze and updated just fine. The only problem I've run into was one time when I was playing Metal Gear Online and was messing around with the in-game XMB (trying to read a message), the PS3 got stuck on the XMB and couldn't get back to the game (the game was still playing in the background, though-- just couldn't control it).

# haha — scarface_tha_second 2008-07-03 06:39

yesterday I was *****ing about this update saying it was released too early and did not deliver what was promised. I got flamed for it. I come online today to find out that Sony pulled it off.

# am i the only one who cares — DisposableDweeb 2008-07-03 07:52

that i still cant play my music in game?!

none of my games will let me. i tried every game i onw (which is not much btw) and it tells me i cant do that with this game/ that was the feature i was really looking forward to. they better fix that problem. if the 360 can do it fine why cant my super duper advanced hardware ps3 do it??

:( :( :(

# As they said... — Josh1billion 2008-07-03 10:24

As an official statement said (the 3.40 FAQ, IIRC), that's a feature that developers have to add into software themselves (3.40 gives them the ability to do so).

# There's definitetly faults — na2rul 2008-07-04 00:46

Since they pulled it out

I sent and received msg fine whilst in game.

(60gb ps3 swapped for 250GB)

# some answers.... — crtbbc111 2008-07-04 09:29

here are some answers for everyone out there...including how to unbrick your ps3, an explanation for the brick, and a good enough reason for the update being removed

http://www.ps3hax.net/announcement/5423-ps3-2-40-black-screen-death-fix.html

http://www.ps3hax.net/firmware-tutorials/5419-unbrick-2-40-update.html

http://www.ps3hax.net/ps3hax-developement-forum-public/5432-real-reason-2-4-being-pulled.html

# VVVVVVVV — xxCARLOSxx 2008-07-07 15:53

mine froze like twice while i was playing but other than that it works fine

# 360 Fan — Sanzee 2008-07-07 16:15

Hey it's good to see that the PS3 firmware update hasn't affected everybody. I'm a 360 fan but still I can imagine it would be *****ty having that happen to me. Good luck to all those who are having problems. Peace and love.

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PlayStation 3 FW 2.40 update causes frezes; FW 2.40 pulled out *Update*

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PlayStation 3 FW 2.40 update causes frezes; FW 2.40 pulled out Update