Among the issues mentioned were freezing and dropped connections in multiplayer. Part of the letter reads thusly:

Reading from the back of the game's box, we quote:

 

"Epic single-player, acclaimed multiplayer and 4 player co-op Zombies"

 

What this tag line fails to have is the caveat that this only applies if you are playing the Xbox 360 version. None of this will be experienced by the purchaser of the PS3 and PC ports for they do not actually function as intended.

In the open letter, Gamers' Voice game Activision one calendar month to respond to their calls for an explanation and "recompense" for the affected consumers. A response never came so now Gamers' Voice plan to report Activision to the Office of Fair Trading, which enforces both consumer protection and competition law in the UK.

“As a result of their inaction we will test the might of government agencies against Activision," said Gamers' Voice's Head of Industry Relations, Chris O'Regan, in an interview with IncGamers. "We can only hope this brings about some litigious action. These agencies do exist to protect our rights as consumers, let us see if they can fullfill their remit on this pressing issue."

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