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Yet another iPhone lawsuit: Apple accused of deceiving customers |
Listed in: Tags: apple news, New York
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After receiving US$ 2000 worth of roaming charges from AT&T, Herbert H. Kliegerman decided to sue Apple for not properly disclosing to customers that the iPhone is locked to AT&T, and the use of the handset in other countries will result in roaming fees.A frequent traveller, Kliegerman travelled to Mexico and continued to use his iPhone. Not aware of the roaming charges applicable when using a local network provider's service internationally, Kliegerman was content that he will not be charged extra for using internet and checking emails. However, he received the US$ 2000 bill upon his return from the trip.
Kliegerman contacted AT&T to have his phone unlocked, but since iPhone is exclusive to AT&T for the meantime, AT&T refused his request to unlock his phone. Disgruntled, he filed a 9-page complaint in a New York Supreme Court and accused Apple of deceiving customers by not properly informing them of the iPhone's exclusivity with AT&T, and about the roaming charges as well.
Here's a short quote from the lawsuit:
As a result of [Apple's] deceptive and misleading acts, members of the Class have been injured because they are unable to unlock their phones for use with non-AT&T SIM cards.
It looks like it's another day, another lawsuit for Apple and the iPhone. However, it looks like this particular case would have been avoided with a careful reading of the contract before signing anything.
Via Apple Insider
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