Capcom Grills the Notion of Customer Service |
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A week later, he got a box from UPS. As would any gaming aficionado, he expected a t-shirt, a PSP screensaver or some leftover swag from E3. But lo and behold, the Capcom loot turned out to be a must-have utensil set for a barbecue cookout. It even included the official Monster Hunter Freedom poogie doll given out with pre-orders. Hmm, I smell a barbecued poogie.

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Comments
It makes me wonder what he said to them about the game....
What complaints could he possibly have? he must have said something along the lines of "why doesn't this game clean my grill?" or something?
hard to believe
Amazin' I want one! and lol @ #2.
You should really BBQ the monster and video it. Then send it to them and here! I think thats the message they're sending you. Good for you Dood, nice Utensiles. with a Nice Case. It PAYS to complain peoples.
would be willing to bet that the letter was some super nerdy complaint about some ridiculous nuance in the game... so the employee at capcom who replied was obviously telling the guy to STFU AND GO OUTSIDE
he should complain about the grill set and get more stuffs :)
i dont like the game ,but i would take the bbq set for sure
That's pretty cool, reminds me of when I worked at Gamestop and the PC game Chaos Legion had been "pennied out" meaning we no longer carried it and it was pulled off the shelves, the computers can't have a price of 0.00 so it becomes one cent and the employees can just take it. Well it was apparently recalled due to a damaged disc. I sent it to Capcom and after some time got a replacement, plus a T-shirt and some other stickers or something. Just wore the shirt yesterday.
"would be willing to bet that the letter was some super nerdy complaint about some ridiculous nuance in the game... so the employee at capcom who replied was obviously telling the guy to STFU AND GO OUTSIDE" That's what I think too ;)
He just wants you to believe that capcom send him stuff by compaining through customer service and made this little charade believeable by putting BBQ set on the box.
doesnt capcom have better things to worry about than some nerdy fat kids likes and dislikes???they sent him a grill as a metaphore such as burn in hell wienie...love capcom^_^
What a load of crap. Just another fat loser begging for attention by throwing the stuff he got with his game pre-order into a set his dad bought for his grill and trying to act like he actualy did somehting he can tell people about. If you actualy believe Capcom sent him the grill set, you're not very smart. The guy that said this happened is laughing at anyone who believes him. But then again , I might be wrong because after all, everything people say on the internet is true.
he is one lucky guy yo!
lucky bastard, i wonder what he said to them to make them feel this sorry and they must have had some extra bbq set too :P
i have NEVER heard such a flaming pile of *****e in all my days
why would they send that? i guess when someone complained i'd taken his parking space i sent him a flaming bag of poo... so maybe unrelated things can be sent by well wishers. seriously though, would capcom even make 'capcom grill sets'... i doubt it very much.
This is so idiotic. That guy is a moron. Now he thinks he's cool because he complained to Capcom and received a grill set from them.
ewwwww
i actually thought this to be really clever of them. to anybody who hasnt ever played monster hunter, the grill set is actually one of the most usefull items, as it allows you to cook your raw meat, so you can eat it and regain lost stamina. i'd take this over a t-shirt anyday.
This site totally ripped off kotaku's article.. They even said swag, lol. The original is here. http://www.kotaku.com/gaming/top/capcom-customer-service-rocks-181452.php#more
If you've been paying attention, QJ sourced Kotaku.
now he should call back and complain he doesnt have a grill
that game was great, i dunno what he was complaining about other then the fact it dont support infra mode :/ thats bout the only downside I think
"What a load of crap. Just another fat loser begging for attention by throwing the stuff he got with his game pre-order into a set his dad bought for his grill and trying to act like he actualy did somehting he can tell people about. If you actualy believe Capcom sent him the grill set, you're not very smart. The guy that said this happened is laughing at anyone who believes him. But then again , I might be wrong because after all, everything people say on the internet is true." how about you go in another circle for us.
nocomment
He probably mentioned that he hated the game and was going to throw it on his grill and melt it. Obviously Capcom gave in to this kid's opinion and sent him grilling accessories. Probably a sarcastic little stab at this kid too on Capcom's behalf: "Then go grill it you whiny *****, we'll help you!"
Nice to see I'm getting famous. Yes the grill set is real, and yes, I was complaining about the lack of infrastructure mode. It was advertised on the pre-order box at gamestop and I wanted an online game for my psp. But this isn't about me, this is about a game company that doesn't just blow people off when they make a mistake. If you actually work for a game company, then you know how rare this is. And thank you to the comment on this site and Kotaku that pointed out the BBQ connection to the game. It makes so much more sense now ;)
Hit me up, pm me orwhatever, I can make the best pork-ribs you ever will taste.
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