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Sony: Update v3.61 not the cause of overheating PS3s

Posted May 19, 2011 at 7:11AM EST by Mabie A.

Listed in: News Tags: l.a. noire, Rockstar, Sony

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Earlier, we reported about news that PS3's version 3.61 update is causing a whole lot of trouble for console owners. Now, Sony releases an official statement, denying that their update is the source of the overheating issues.

psn1

Confronting the issue with Edge, Sony said that while they are aware of the issues surrounding their recent update, which lets users change their passwords in light of the recent breach on the PSN, it is not the one to blame for the reports of overheating units.

Said Sony, there currently is "no evidence to indicate firmware 3.61 is casuing any issues with PS3s." Apart from that, they did not elaborate on the matter. Rockstar, meanwhile, who was first alerted about the problem since it was discovered upon loading their L.A. Noire has already updated their website to provide a workaround for the problem.

Via [EDGE]

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Just off the phone with Sony PS3 support who told me it was "general component failure" and nothing to do with the update.
Yet here I am with a borked 60gb Pal PS3 after the 3.61 update.
They want me to go to my local Gamestop with 168 euro and swap it.
I'm going to wait for Sony to get it's head out of the sand and admit culpability here, or I'll never buy a Sony console again, at least MS 'fessed up and replaced RROD consoles.

-1 # phat ps3 — sdboka 2011-05-19 13:29

dude, you phat 60gb ps3 is like a bajillion years old already. you expect it to live forever? be realistic dude. And as always, software cannot and never will be able to destroy hardware.

+1 # RE: phat ps3 — Musev 2011-05-19 15:59

Quoting sdboka:

software cannot and never will be able to destroy hardware.

thats not true.

+2 # RE: phat ps3 — UltimaXX 2011-05-19 18:07

From pushing the hardware to limits it isn't designed to withstand? Sure it can. A badly written firmware which dials down the fans at an inopportune moment is one such way.

# RE: phat ps3 — maddehaan 2011-05-22 03:53

Quoting sdboka:

dude, you phat 60gb ps3 is like a bajillion years old already. you expect it to live forever? be realistic dude. And as always, software cannot and never will be able to destroy hardware.

You really are silly. 1: Software activates all components in a system and for sure CAN destroy hardware. You are obviously too young to understand how hardware, system code and software are linked 2: We are talking 'PS3', not PS2 against PS3. If a firm sells a system with the same name, it should run software on all of them the same, UNLESS it is NOT meant to run it. Remember that the PS3 security system is IN the hardware. So making sure older models are easily breaking, you can ensure they will be replaced with newer models containing the right hardware (including new chipbased security).

+5 # RE: Crap upon crap — chessboxer 2011-05-19 13:29

Quoting ciderman:

...at least MS 'fessed up and replaced RROD consoles.

Yeah... only after they were facing several class action lawsuits (which they most probably would have lost) which would have cost them more than $1 billion because they would have been forced to do a full product recall of every 360.

But you can go ahead thinking that they did it out of the kindness of their hearts...

# Guilty on Sony's part! — SnowSerpent 2011-07-15 05:48

3.61 luck for me then because I haven't updated my PS3 in quite some time. But that is due to my PS3 overheating as well

Sony is such a loser when it comes to lying about there 60 gig PS3's. At least Microsoft admits that they had a problem! Sony on the other hand denies it altogether!~...

+2 # RE: Sony: Update v3.61 not the cause of overheating PS3s — Mabie A. 2011-05-19 13:06

oh, sony. and you were just about to get back to your fans' good graces.

+1 # RE: Sony: Update v3.61 not the cause of overheating PS3s — DaMan1900 2011-05-19 13:23

Sony has turned into the worst company in the world. i have 2 60GB phat consoles that go the ylod. one went soon after the 3.61 firmware update go figure..

+2 # RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — UltimaXX 2011-05-19 18:08

If you think the PS3's failure rate makes Sony the worst company in the world, you obviously weren't there during the whole RRoD debacle.

# RE: RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — DaMan1900 2011-05-20 11:48

I still own a working launch 360 and i treat both systems the same. Now the failure rate on top of all the things that have happened makes Sony the worst company in the world.
Now i was playing my slim yesterday and the thing is running hot. Hours after playing the slim is still hot. i have a another slim thats running 3.55 and its not running hot. ive played the same games on both and only the one with 3.61 is running hot go figure.(the slims i got with the purchase of my tvs which is y i have so many :P)

-1 # RE: Sony: Update v3.61 not the cause of overheating PS3s — Keith__ 2011-05-19 13:26

how coud a firmware update possinly cause overheating? can someone explain that to me?

+2 # RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — djnanashi 2011-05-19 16:50

Sotware often keeps parameters in place that keep your fans running, allow your system to shut down when a certain internal temp is reached, or disallow certain applications from running when within a temperature window. A bug in the update could offset any of the parameters, allowing the machine to overheat.

# RE: RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — Keith__ 2011-05-19 21:07

thank you.

+1 # RE: Sony: Update v3.61 not the cause of overheating PS3s — Tanner 2011-05-19 13:38

I updated the firmware and my PS3 is fine. Yet, I do have the 250 GB Slim model.

+1 # RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — bearmon2010 2011-05-19 13:52

They are talking about PHAT (FAT) PS3.. Not PS3 SLIM.. That's why yours are fine.

+1 # RE: Sony: Update v3.61 not the cause of overheating PS3s — Kaneco 2011-05-19 13:47

...Yeah, and the HDD corruption issue I got wasn't caused by the update 3.56v1.

They want me to pay $99 USD for something I didn't cause as insurance.

-1 # RE: Sony: Update v3.61 not the cause of overheating PS3s — Valuck81 2011-05-19 14:09

PS3'3 overheating cuz of firmware update??? thats a pile of sh1t for definate. thats like say my watch is faulty cuz its working!!! Listen up for those fools, if your ps3 is overheating, it will be a hardware fault, not a software fault and software=firmware in this matter. yes the software could crash or freeze your ps3 but not overheat it. whoever gave you a ps3 without that bit of knowledge????

+1 # RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — djnanashi 2011-05-19 16:51

# RE: RE: RE: Sony: Update v3.61 not the cause of overheating PS3s — maddehaan 2011-05-22 03:56

Quoting djnanashi:

Sotware often keeps parameters in place that keep your fans running, allow your system to shut down when a certain internal temp is reached, or disallow certain applications from running when within a temperature window. A bug in the update could offset any of the parameters, allowing the machine to overheat.

Nice requote btw.

+2 # RE: Sony: Update v3.61 not the cause of overheating PS3s — Rastermany 2011-05-19 15:46

Obviously you have little knowledge. It's software that continuously monitors the sensors of the GPU and CPU and controls the fan of the PS3 based on how hot they are. I believe that Sony might have changed the behavior of the fans in the firmware update. Don't forget, it's the firmware (which is also the OS in this case) that runs the PS3 hardware and software.

# RE: Sony: Update v3.61 not the cause of overheating PS3s — Command96 2011-05-19 15:56

only problem I got with the update was one with a remote control sync

# RE: Sony: Update v3.61 not the cause of overheating PS3s — billtoo 2011-05-19 16:35

I updated the other day to 3.61 and have a 60 gb, best-model ps3. I'm going to test it now and see if this has broken it then report back.

+1 # ................ — ............... 2011-05-19 16:46

Just got a corrupted update message after I tried to upgrade to 3.61 I had to reformat the drive and reset the settings in-order to get it fixed....

# RE: Sony: Update v3.61 not the cause of overheating PS3s — dragonhart6505 2011-05-19 16:50

Anybody want a free ylod'ed ps3 phat?Best feature: biggest paperweight i own! And yes, happened not 15 mins after the update. Its perfectly clean, played portal 2 online for like 4 hours straight before update, then nada afterwards. Back to the 360la i suppose. Tsk tsk sony

# Sir — Hkk 2011-05-20 01:20

Want want.

# Listen! — djnanashi 2011-05-19 16:52

Software (Specifically Firmware) often keeps parameters in place that keep your fans running, allow your system to shut down when a certain internal temp is reached, or disallow certain applications from running when within a temperature window. A bug in the update could offset any of the parameters, allowing the machine to overheat.

# Listen!, — sdbokA 2011-05-19 17:24

If that's the case then it should have had an effect in ALL ps3 models and not only on the phat model.

# RE: Listen!, — SINCaliber 2011-05-19 18:16

PHAT model are known to overheat more frequently compared to Slim models.

# RE: Sony: Update v3.61 not the cause of overheating PS3s — billtoo 2011-05-19 17:19

Tested my 60 gb and have no problems whatsoever. I'm on it right now. I do not, however, have L.A. Noire.

# Well.. — SaDuWoOFFLINE 2011-05-19 17:34

My old school 60gb PS3 is fine, so... guess I can only say, stop sticking your dicks into the fan?

# RE: Sony: Update v3.61 not the cause of overheating PS3s — vizard00 2011-05-19 18:57

hope im wrong but seems like most affected consoles are old one , i mean 60 and all Fat's ,

hope its not targeted hope its not a wave .

# RE: Sony: Update v3.61 not the cause of overheating PS3s — DJ PON-3 2011-05-19 21:08

so then... wtf is it? The fucking temperature outside hotter than usual?

# My 60gb is good — RonnieM 2011-05-19 21:39

and I do have la noire played it for 4 hours straight the other day

# RE: Sony: Update v3.61 not the cause of overheating PS3s — JoeBlow 2011-05-20 00:23

Older models run 90nm CPU and RSX, producing much more heat than the Slims that run 45nm

# RE: Sony: Update v3.61 not the cause of overheating PS3s — Walo 2011-05-20 00:52

I guess my PS3 was killed by the tooth fairy...

# Sir — Hkk 2011-05-20 01:20

Dragonheart. If your serious, I want your console :000
On topic. 60GB is a shit load louder after update. It even has the 19 blade fan. I'm worried :

# RE: Sir — Walo 2011-05-20 09:06

If your fan is kicking in high too often I suggest you give your PS3 a break until they update whatever is causing the heat.

# humm...that explain — Rafinha1337 2011-05-20 08:11

Well i can be wrong but after 3.61 update, my ps3 starting freeze more commonly e i need to do a hard reset, happen when i playing CoD: MW2, Mafia 2 and Mortal Kombat...this never happen before the update....strange.

# ??????? — WARZ 2011-05-20 13:17

According to the analysis conducted by No fuss Reviews and affiliates, the Xbox 360 failure rate has decreased significantly over the last year, dropping from a 42.4% percent failure rate in 2010, to an 18.4% in 2011. Furthermore it would appear that both Sony and Microsoft's slim models have proven to be far superior to previous models in terms of reliability, with neither console exceeding a 1.2% failure rate over the last year. The xbox 360 of late is between 18.4% to 40% failure rate depends on if users have the slim, slims are 18.4% a others 40%

# well — Plaztek98 2011-05-20 13:52

everything mworked fine until the "update"

# well I'm browned off — ciderman 2011-05-21 04:33

My machine is not ancient, I have ancient machines, Nes, 2600, Pong, DC, they all work fine, but a 4 year old PS3?

# Me too — evilstewy 2011-06-09 11:27

As of 9th june it's happened to me too.
Only use mine as a rock band / video player so it's barely been touched since the update.
Was sat on the Rockband3 title screen having just turned it on when it turned off. Wont let me get as far as the XMD now!
Come on Sony!!!

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Sony: Update v3.61 not the cause of overheating PS3s

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