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Sony exec says PSN outage was a "great learning experience" |
Listed in: News Tags: news, PlayStation Network, Sony

The PSN breach and downtime was certainly an unforgettable experience for users of the Sony online service, but you'd be hard pressed to find anybody who would call it a "great" one. Tim Schaff, who heads Sony's network entertainment division, has called it such, but he was quick to revise his statement.
"It’s been a great experience," the Sony exec said during the Gamesbeat 2011 conference in San Francisco. He elaborated further: "A great experience. I would not like to do it again. One time was enough. Great learning experience."
During the forum, Schaff also outlined the lessons Sony learned from the attacks. "It's dramatic but that the lesson we learned from this process is that there are some crazy things going on in the world right now, and in the beginning we were very concerned that we were the focal point for this attack, and it was all about Sony, and what was Sony doing," he said.
"But over time, the company learned that a wide variety of sites had been hit, including government institutions and other companies.
"I think for people running network businesses, it's not just about improving your security, because I've never talked to a security expert who said, 'As long you do the following three things you'll be fine, because hackers won't get you.' The question is how do you build your life so you're able to cope with those things."
The PSN outage lasted approximately 23 days. Japan was the last to get its PSN Store fully restored.
Via [VentureBeat]
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"in the beginning we were very concerned that we were the focal point for this attack"
"But over time, the company learned that a wide variety of sites had been hit, including government institutions and other companies."
The reason they were targeted was because of their terrible business practices and their complete lack of respect for their customers not because "there are crazy things going on".
Seriously, what kind of idiotic answer is that?
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http://dl.dropbox.com/u/28188621/Stop%20Buying%20Sony%20Products.docx
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why did the same people attack nintendo then? and how come (afaik) M$ got left alone??
It amazes me the amount of people that fell for the justification the "hackers" gave for what they did.
if they were doing it for the benefit of the public, then wtf did they steal our info and sell it? They were/are trolls, who did it because they could (and evidently own 360s). even their parting gift was, iirc, user account details for various sites/forums.
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lmao! what was the point in using punctuation when you write and spell like that.
"you must dont get outside" lmfao I love it
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This Sony exec is a complete idiot.
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Why you ask?
Because 70 million people picked up books, played outside, and learned to make their own sandwiches for once.
The PSN outage should be made into a movie called "23 Days Later"
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Also I dont think many people did do those things. Many people spent all their time on the internet moaning about it, played PC for a while or even went as far as going to buy an x box just cause they couldnt play online for all of a month.
I spend alot of time gaming and the outage helped me do everything I could do on mass effect 3 before the distraction of online came back :)
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Whatever it was, it better have been good and not just a damn number. Results Sony, we want results.
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Some people just suspect that because they pay a $5 fee a month, that money goes towards server costs...
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Anyways, Microsoft and Sony will spend as much as they need to keep their servers up and maintained, and not more. What Microsoft is doing is making XBL a reliable source of revenue, not a form of welfare dedicated towards improving their servers. By the way, if they were improved, Battlefield 3 and I'm sure, other games, could increase its player count to be higher than that of PS3's, but that's beside the point. It tends to be clear that companies will attempt to maximize profits while minimizing cost; what better way to do both at the same time by having online users keep returning money?
The PSN outage wasn't some problem with their servers. It was a cyber attack that forced Sony to rethink their security, which ended up being more than a month. That may have been longer than necessary if they had more money directed towards server maintenance, and it may have not. People speculated when the PSN was down that XBL could experience a similar problem had it not been for all of the events preceding the outage of Sony aggravating cyber-terrorists in general.
In short, I wouldn't listen to whomever thinks that the $5 goes towards the express benefit of the payer.
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