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Sony boss defends company response to PSN breach

Posted May 17, 2011 at 10:03PM EST by Ryan F.

Listed in: News, PlayStation Network Tags: Howard Stringer, PlayStation Network, Sony
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Sony CEO Howard Stringer has responded to critics who say the company was too slow to notify its consumers of the PSN breach.

 

psn1

 

In fact, according to Stringer's calculation, Sony's public notification of the security breach was incredibly fast compared to other companies.

"This was an unprecedented situation," Stringer told reporters, speaking publicly for the first time since the April breach. "Most of these breaches go unreported by companies. Forty-three percent (of companies) notify victims within a month. We reported in a week. You're telling me my week wasn't fast enough?"

Stringer also added that they are still assessing the financial damage of the attack.

"There's a charge for the system being down ... a charge for identity theft insurance," Stringer said. "The charges mount up, but they don't add up to a number we can quantify just yet."

 

Sony began restoring parts of the PlayStation Network late last weekend after the mid-April breach that affected more than 100 million customers of its online gaming hub whose account information was stolen by hackers.

 

 

Via [Reuters]



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Comments 


 
# RE: Sony boss defends company response to PSN breachRyan F. 2011-05-17 23:49
well, what's your take on Stringer's statement folks?

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+2 # RE: RE: Sony boss defends company response to PSN breachDeltaDAWG 2011-05-18 14:11
It's spot on with what I've been saying from day one. Even though a few QJ users would like to have believed I was wrong and continue to spout obscenities towards Sony. Some day they'll learn that life isn't exactly what they believe it to be. Kinda like how Gilligan's Island continues to air even though they're sitting in a class room at school. Mad props to anyone who gets that! LOL

People are ignorant. There was nothing wrong with Sony's response and every government agency that's investigated it also hasn't found anything wrong.

Thank you media for blowing this entire situation up into a crap storm.

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+1 # RE: RE: Sony boss defends company response to PSN breachhouaruto 2011-05-19 01:56
"mid-April breach that affected more than 100 million customers of its online gaming hub whose account information was stolen by hackers."

First of all there are about 77 million PSN accounts.

Secondly about 10 million acct "might" have been stolen.

http://www.thatvideogameblog.com/2011/05/02/10-million-psn-accounts-may-have-had-cc-details-stolen/

According the writing there are 100 million PSN accnts (did u pull that number out of your a$s) and 100 million accnts information were stolen by the hack that force PSN to shout down. You are really special.

Ryan F. why do I know more about the matter than you when you actually do publish new for everyone. I never use QJ.net as a source reference cause they are just play stupid reporters or they hate PS3 to the point where they have to fabricate crap.

I don't believe its too much a stretch to say you're just plain dumb. Considering the position you hold.

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# RE: Sony boss defends company response to PSN breachhadoken 2011-05-18 00:02
the thing is it took one guy a good hacker to tell us months before the attack that the system was frail, so how about that, why didnt they listened and made preventions from such attacks... smh to sony

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# RE: Sony boss defends company response to PSN breachjune 2011-05-18 00:18
70% of all statistics are completely made up.

To me, this is just an excuse. The breach shouldn't have happened in the first place if they patched that *known vulnerability* so yes, one week was too long. Maybe for those high up CEO types of people that have cash in every crevice one week is short, but MOST of us don't have the cash to just say 1 week with my CC on the loose is short. Saying your faster then a cripple doesn't mean your an olympic runner.

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-2 # ContradictionPasserby 2011-05-18 01:15
If I go by your logic, then that means your 70% is probably made up as well...

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# HmmCaptain Sarcasm 2011-05-18 10:11
Yes that was the joke.

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# RE: ContradictionDeltaDAWG 2011-05-18 14:12
Fail! LOL!!!

Reply
 

 
-1 # RE: RE: Sony boss defends company response to PSN breachchuck.fx 2011-05-18 01:37
hackers can't do shit with they information they took...

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+1 # RE: RE: RE: Sony boss defends company response to PSN breachDeltaDAWG 2011-05-18 14:26
Bingo! Which is why this entire situation is moot.

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# watever juneraVpsn 2011-05-18 00:36
idk about everyone else but my bank would give 100% of any money that was lost if lost if someone was using my cc#, and on top of that after i found out, i made 1 phone call... 5mins at most and i had a new card on the way to my house, people nag so much.... get over it

Reply
 

 
-2 # ...Mickle 2011-05-18 08:07
most of the companies getting hacked manage to keep their service running so he's talking crap with that comparison, i mean when banks are hacked does your cards stop working? or when NASA was hacked did you suddenly see Astronauts falling out the sky? No because there's less reason to rush to tell people when their service in still working.

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# RE: ...xnamkcor 2011-05-18 15:25
Or do the astronauts fall in to the sky?

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-1 # RE: Sony boss defends company response to PSN breachWalo 2011-05-18 14:36
After finding out about the new exploit at the PSN website, I wonder how serious these people are about PSN security. Sure, they closed it fast but that exploit was never supposed to happen in the first place. I wonder if they have donkeys working in their IT dept.

Reply
 

 
# RE: Sony boss defends company response to PSN breachashtarth 2011-05-19 01:30
Donkey Kong works for Sony! Their IT dept must be the DK Crew. (couldn't resist :P)

Reply
 

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