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SCEE's "Identity Protection Programme" for Europe detailed |
Listed in: News, PlayStation Network Tags: PlayStation Network, SCEE, Sony
Sony has revealed the details of its identity theft protection programme for PlayStation Network and Qriocity users in the UK, France, Spain, Italy and Germany that were affected by the outage.

According to Nick Caplin, Head of Communications over at SCEE, the programme will be offered by Affinion International Limited, "a leader in identity protection products in Europe." The company will be offering a "comprehensive service that covers a significant proportion of PSN users free of charge for the first 12 months." The fraud protect proposition cover three key areas:
- Personal Information protection
- Monitoring and Alerting Service
- Personal Information Protection Software
- Help / Assistance and guidance
- Dedicated helpline
- Victim of Fraud support
- Financial Protection
- Insurance that covers the expenses incurred in identity restoration following identity fraud
- Card Monitoring and Alerting Service
Caplin adds that they are still working to "identify similar services for those countries not covered by this offering, and this will depend on reputable businesses offering appropriate services. As such, we promise to keep you updated on progress right here on PlayStation.Blog." Do note that PSN/Qriocity users under the age of 18 are advised to consult their parent or guardian. For further details about the programme, you can visit the following sites below:
- UK – www.fraudprotect.co.uk
- France – www.fraudprotect.fr
- Italy – www.fraudprotect.it
- Germany – www.fraudprotect.de
- Spain – www.fraudprotect.es
Via [EU PlayStation Blog]
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for example the 1.1 million users in the Netherlands would be left out in the cold by this.
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