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Howard Stringer's open letter

Posted May 6, 2011 at 1:46AM EST by Mabie A.

Listed in: News Tags: Howard Stringer, Sony

Article Index
1. Howard Stringer's open letter
2. Delay in information

Page 1 of 2

It's been way too long for the PS3 owners. It's been a full two weeks already, and still, the PSN remains decommissioned. We've seen lawsuits filed, US Congress investigating, Kazuo Hirai and his VPs bowing out an apology, and now, we get to add Howard Stringer into the mix.

The Chairman, President and CEO of Sony Corporation finally took the time out from his uber-busy corporate schedule to give word to the awaiting PS3 clients. Over at the official PlayStation Blog for the US, he starts off saying thus:

psn1

"Dear Friends,

I know this has been a frustrating time for all of you.

Let me reassure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we've all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing else."

He then goes on to reassure that they have not yet found any concrete evidence that will point to any misuse of personal or credit card information. They are, however, monitoring the situation "closely". Of course, he also talked about the "Welcom Back" package that they have already announced last week. And finally, but most certainly not the least, Stringer offered his apolgoies, "for the inconvenience and concern caused by the attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely as possible."

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