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Finnish consumer board says Sony should pay for OtherOS removal

Posted Apr 24, 2011 at 2:37PM EST by Karl B.

Listed in: News Tags: news, otheros, Sony
Ó

 

ps3-cu

 

Sony has taken a lot of flak over the removal of the OtherOS feature from the PlayStation 3 home video game console via a mandatory firmware update. The reason for the removal was widely stated by Sony to be due to security concerns.

 

The removal of the feature is at the heart of one Finnish consumer's complaint, which the Finnish Consumer Complaints Board has recommended in favor of.

 

As AfterDawn reports, the CCB said that "the removal of OtherOS crippled console features that were present at the time of purchase, and agreed that consumers should be compensated." The CCB has since recommended that the complainant be paid € 100 by the console's manufacturer and seller. The complainant originally wanted € 150 in damages.

 

It should be noted that although the CCB can't enforce their recommendation, it can be taken into consideration by Finnish courts.

 

Via [AfterDawn]



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Comments 


 
-1 # RE: Finnish consumer board says Sony should pay for OtherOS removalKarl B. 2011-04-24 16:06
In Finland, Sony pay you? :D

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# lollordrand11 2011-04-24 16:54
Quoting Karl B.:
In Finland, Sony pay you? :D
Sucks to be them if this passes court.

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# watchfearlubu 2011-04-24 16:28
sony not give a damn about this

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-4 # RE: Finnish consumer board says Sony should pay for OtherOS removalAK-47 2011-04-24 16:31
How many of them actually used OtherOS?

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+4 # RE: RE: Finnish consumer board says Sony should pay for OtherOS removalAndy Mitchell 2011-04-24 17:39
Quoting AK-47:
How many of them actually used OtherOS?


Using OtherOS or not isn't what's being questioned here. It's the moral of removing something that the console was advertised as having.

People have every right to sue for false advertising so why shouldn't we be able to do the same for removal of features on something we've paid for?

We shouldn't have been given the choice of OtherOS OR online gaming. The PS3 was advertised way before launch as having OtherOS and was launched with it so it should NOT have been removed.

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-5 # RE: RE: RE: Finnish consumer board says Sony should pay for OtherOS removalMusev 2011-04-25 05:00
no one bought the ps3 because it could run linux, no one used it for linux, it makes no difference that its gone.

but as long as a few people get on their high horse its all okay.

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-5 # ..Afrit 2011-04-24 17:45
There is a poll here on this page (you need to scroll down)
http://ipconflict.co.uk/2011/04/17/anonymous-increase-sony-profits/

90% don't even care about the otheros removal.

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+4 # RE: ..Andy Mitchell 2011-04-24 17:53
That's probably because they probably thought "meh, I never used it so I don't care".

Again, it's not that they removed OtherOS, it's that they removed something that was there from launch. If Sony thought it was a potential security issue, they should have plugged the security hole, NOT removed OtherOS.

It would be like disabling the USB slots as people were using them for the PSJailBreak. Even if you never used the USB for the Eye camera or anything else, you'd still be pi**ed wouldn't you?

The only reason people don't care about OtherOS is because they never intended on using it. Still doesn't make it right to remove it.

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-4 # nosamuskhan 2011-04-24 18:14
you're looking at it wrong. the removal of otherOS was sony's move to prevent ppl from hacking the ps3 through otherOS.

let's say your house had a tree beside it which could fall over on your house causing damage. would remove the tree or keep it knowing it could seriously damage your house just because it came with the house when you purchased it.

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+4 # RE: nothepariah4231 2011-04-24 21:11
Samuskhan, You're looking at it wrong. The exploit discovered in OtherOS was Completely patchable through a firmware update. All Sony needed to do was remove the exploit like you'd expect one of their updates to do. But believe it or not, they removed OtherOS because it looked better on their bottom line.

And again, it isn't about whether people used OtherOS or not, it's about making an example of Indian-giver corporations.

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+1 # RE: RE: noInkysek 2011-04-25 07:54
Sounds like you knew the exploit and had a patch ready o,O

No, seriously, we can just guess the reason. Might even be possible that it was easier to remove OtherOS than patching it because the flaw was big.

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+1 # RE: noAndy Mitchell 2011-04-25 10:40
Quoting samuskhan:
you're looking at it wrong. the removal of otherOS was sony's move to prevent ppl from hacking the ps3 through otherOS.

let's say your house had a tree beside it which could fall over on your house causing damage. would remove the tree or keep it knowing it could seriously damage your house just because it came with the house when you purchased it.


If you purchase a house knowing full-well a tree might slam through it, you buy insurance. Removing it may well detract from the house's sale value, especially if it's a village property.

The same with removing OtherOS. People paid top-whack for launch model PS3s only for them to lose market value as they no longer do 100% of what they were originally capable of doing.

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-4 # ...Afrit 2011-04-24 18:20
I don't know about others... I used it with a yellow dog linux and I said meh, a crippled feature and totally not worth it.

I think your analogy to a USB port is invalid. disabling a hardware feature not equal to removing the ability to instal your OS.

It is not right to remove an advertise feature but again it is not right to bitch about something I don't care about just to hope for a compensation on something didn't even made real damage to me.
that's my moral.

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+2 # RE: ...Andy Mitchell 2011-04-25 10:36
The exploit through OtherOS required a hardware mod as well so it still doesn;t explain why they removed it. And I know my analogy with USB wasn't in the same league but I was just trying to get the point across. The product was advertised with something, whether it be software or hardware I still do not think it's acceptable for it to be removed at a later date.

Fair enough in future hardware revisions (ie the slims not having it). That I can understand as they're not hadvertised as having it.

I mean put it this way then, what if someone found an exploit in the java via blu-ray? Would Sony be justified if they removed java and said "well it's not needed to play the blu-ray, only for bonus content"? They wouldn't remove it, they would patch it and block the security leak. Why did they not simply do that with OtherOS?

If people don't stand up to big-ass corporations like this, then they'll continue to walk all over us and take us for every penny we have. It's about time consumers started growing balls and demanding what we've paid for.

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# how'bout Windows?alooper21 2011-04-25 20:39
having linux on a console could've easily run windows games with wine, or maybe windows itself in a virtual machine.

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# RE: Finnish consumer board says Sony should pay for OtherOS removalhadoken 2011-04-24 16:33
what i think is if sony wants to keep they tech system and software unchanged or change as they please then they should lend or rent the console and have a legal term towards this aspect other wise sony have no right to butt in on my stuff unless they pay me back my ylod fat ps3 and my new ps3 slim that i bought with my own money that i worked for it there fore mine product... F*** sony and SCEA...

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-2 # RE: RE: Finnish consumer board says Sony should pay for OtherOS removalChuck 2011-04-24 22:10
you own the hardware, but the software is licensed, it comes in the EULA, and sony ask you before butt in your stuff, do you remember the EULA?

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+1 # ...and it goes on...icedfusion 2011-04-24 17:12
...a win for the consumer - and this should be the start.

If Sony want us to 'rent' the console so they have ultimate control - then they can choose this business model. The problem with this is that:

1. They would be responsible for any hardware/software issues which you can just send back to be fixed

2. Most people would not buy/rent the console as it would be far more expensive than it is.

Sony basically want to have their cake AND eat it - they want full control whilst we as consumers take all the risk.

ice.

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+2 # Sony Is Retarded!Demi-Robb 2011-04-24 17:21
Sony is retarded for many things. Why I don't get was why the hell would they add an Other OS feature on a game console anyway?! I mean seriously, shoving computer tech into a system that should only play games, music, video, pictures, and a brower is the only exception since other devices without all that computer technology shoved up inside of them can use them. I mean damn, all the other systems don't have computer components inside of them, but can get online. Sony on the other want to be special in a retarded way and put an Other OS feature inside of the PS3 so it can stand out more. But that shit backfires when everyone starts having fun using it for other purposes besides the usual shit it's suppose to do. Then out of the blue, the dumbass company decided to pull the plug on it behind everyone's back via update so they can save their own asses. And now half of the world's population has Sony on their shit-kicking list. Securiy concern? Yeah the fuck right, like anyone is going to buy into that load of BS!

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-1 # RE: Finnish consumer board says Sony should pay for OtherOS removalDIMESACK420 2011-04-24 18:10
:D your still waiting :D it will the max of two days that was 2 days ago so i better get something for my netflix and my hulu and my online games and my time all i ask for is 25 psn bucks for my time and i hope you fix it . if we play 4 1 day and it happens again Iim going fishing because this not what i paid for.

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# RE: Finnish consumer board says Sony should pay for OtherOS removalSpike 2011-04-24 18:55
Solution for Sony:

- Release new hardward .Call it Playstation 3.5 since it won't add any new features anway.

Make sure the installed original firmware DOESN'T include internet features or play station access. (But the first update made immediately available after launch does).

After this, Sony can remove any other feature it wishes, at it's not a matter of 'x' or 'PSN access' any more after that, as PSN was never an 'advertised feature' of the original console.

I guess was I'm trying to say is that (in general) no one jumps up and down cheering when a new feature is added to a product after launch (for some reason it's expected), but god forbid a company remove a feature, for any reason.

Because after they do, everyone is up in arms about it, when they (as individuals) made use of the feature or not.

I was being facetious with my recommendation to Sony, by the way.

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+1 # RE: RE: Finnish consumer board says Sony should pay for OtherOS removalthepariah4231 2011-04-24 21:13
*Ficticious.

^ Just like Sony's love and appreciation of their consumers.

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# ThesaurusThesaurus: use one. 2011-04-28 10:00
Facetious is the proper word to use here. LRN2 vocabulary.

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+5 # mehbeefstah 2011-04-24 20:45
i say a free years subscription for every psn member to psn+. especially after the network being down for 3-4 days now

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+3 # RE: Finnish consumer board says Sony should pay for OtherOS removalbobobobo 2011-04-24 21:13
seriously people come on just because YOU didnt use a feature and even if 90% of people didnt use a feature, is it still ok for sony to just use a sledge hammer to "fix" their security shortfalls, and WTF did it solve yay we removed other OS.....wait the PS3 is still hacked, so why dont they just put other OS back now the damage is already done,they mays well not be douch bags about it,

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+1 # RE: Finnish consumer board says Sony should pay for OtherOS removalAssassinXCV 2011-04-24 22:53
I hope that when people start pirating PS3 games using bestbuy bought blurays, that Sony removes Bluray drive access to protect the system from being used for piracy.

All you fuckers that think it's alright to remove a feature just to solve security issues better not bitch when this happens.

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+1 # RE: RE: Finnish consumer board says Sony should pay for OtherOS removalAndy Mitchell 2011-04-25 10:49
Potentially they could restrict access to only mastered blu-ray discs. I'll bet there's some way of them recoding the blu-ray logic boards to reject copied discs.

I just hope that they don't!

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+1 # couldnt agree moreTallE74 2011-04-25 00:11
it is something Sony used as one selling point[Other OS].I didnt use it only because i was waiting to purchase a larger HDD. So now that i have done so, I can't enjoy Other OS feature. I bet AIR FORCE that combined multi-PS3 supercomputer were not affected.[i have original 60GB PS3 but just recently bought 750GB HDD]. I just think yeah SONY needs to refund in a form of PSN credits/PSNplus. I paid 500$ for my multi-function system. i guess no use to buy the bluetooth keyboard i have been eying.UGHHHHH!!! SONY IS A LOVE HATE RELATIONSHIP!

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+1 # OtherOS.......SpankyDuckButter 2011-04-25 01:36
i believe that sony removed otherOS because of the supercomputer aspect under linus. if i remember correctly an 8 ps3 cluster is equal to about 200 nodes of current supercomputers, and at a cost of around $8. per teraflop of potential at the time of the ps3 release. thus making the ps3 by far, the cheapest building block for building a supercomputer. did sony accidentally undercut themselves, preventing sales or research in other departments? for example, supercomputer nodes that the wouldn't be able to market if the ps3 continued to have otherOS? other os was a sandboxed emulated environment with limited to no direct access to ps3 hardware. i do not believe anyone got around the hypervisor under linux, rather sony realised a profit risk not a security risk..

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+1 # RE: Finnish consumer board says Sony should pay for OtherOS removaljustimber 2011-04-25 10:04
how ironic that the ps3 tagline is "it only does everything"
LOL :D

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+1 # RE: Finnish consumer board says Sony should pay for OtherOS removalGUNBEHINDTHESUN 2011-04-25 15:46
One of the draws I had when I purchased the PS3 was that they touted it with the Other OS feature which was told to the public before it's release. This was one reason I purchased it and held off buying the 360. I even bought software to run on it. It makes me angry that Sony is being selfish by worrying about themselves and their security by taking away features and not fixing the real issue like they see is happening to them today. Come on Sony, be GOOD!

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# RE: Finnish consumer board says Sony should pay for OtherOS removaljk 2011-04-26 07:46
Sony put
OS on AND PEOPLE ABUSE It. So it got taken away. Anyone using would only have intention to hack :-*

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# hahahahagiioxz 2011-04-26 11:05
i've had my ps3 since launch and i didnt even know it brought OtherOS... i just found out it was removed... funny thing is i dont even know what "linux" is...

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# RE: Finnish consumer board says Sony should pay for OtherOS removalJokerrules 2011-04-27 05:25
Sony should never pay any of these fuckers a dine... What Sony should do is tell these Fuker to go fuk themselve in the butt hole.

Reply
 

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