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Capcom VP 'frustrated and upset' by PSN outage

Posted May 9, 2011 at 5:21PM EST by Karl B.

Listed in: News Tags: Capcom, PlayStation Network, Sony
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capcom-logo

 

Not only has the PlayStation Network outage caused headaches and, at times, bouts of anger in PS3 and PSP owners, it has also cost Sony some serious money. The company has reportedly lost billions since the online service was taken down on April 20, but don't think that they're the only ones losing money over it.

 

Posting on the Capcom Unity forums, Capcom VP Christian Svensson lamented that they haven't been spared by not only the financial downside of the outage but the more personal problems it has caused as well.

 

"I'm frustrated and upset by it for a number of reasons," he said. "As a consumer, I also play games online on PS3, which I can't do... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation store and that I can't do right now.

 

"On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans.

 

"In short, the hackers appear to be trying to 'punish' Sony for some perceived injustice, and they've been effective in that I suppose. But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their 'cause'."

 

Among the many PSN-related problems that PSN users are going through right now is the inability to play some games that don't even relay on online multiplayer. Capcom's Bionic Commando: Rearmed 2, for one, has locked out players entirely due to the game requiring an active PSN connection for its DRM. Other game publishers and developers have also been kept from releasing PSN games that should have launched by now due to obvious reasons.

 

[Capcom Unity via Eurogamer]



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Comments 


 
-5 # RE: Capcom VP 'frustrated and upset' by PSN outageCF-105 2011-05-09 18:24
I agree with Capcom.

These hackers can't realize that the world doesn't own them a free ride.

I hope every hacker fucking dies a long horrible death.

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-3 # RE: RE: Capcom VP 'frustrated and upset' by PSN outagehmm 2011-05-09 19:58
I agree

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+1 # RE: RE: Capcom VP 'frustrated and upset' by PSN outageUltimaXX 2011-05-10 05:02
This isn't about being given a free ride, its about being given what we paid for.

But otherwise, I'm massively against these attacks. They're so beyond stupid...

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+1 # n1Plaztek98 2011-05-10 16:13
Quoting UltimaXVIII:
This isn't about being given a free ride, its about being given what we paid for.

But otherwise, I'm massively against these attacks. They're so beyond stupid...

i agree 100%
thats exactly what its about

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# RE: Capcom VP 'frustrated and upset' by PSN outageTheFoshoGuy 2011-05-09 18:48
Fosho

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+5 # surely...JeffLordOfBiscuits 2011-05-09 18:50
...this is punishing Capcom from using DRM in the first place.

A copy protection that's gonna make all games unplayable as soon as PSN close its servers is NO WAY an ideal solution- especially for punishing those who bought them games in the first place

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-3 # ...Mickle 2011-05-09 19:00
I still say Sony are the ones who caused this and they deserve equal blame to the hackers, they know how overreactive and childish hackers can be but they still went out and provoked them and hot pdwpjd hating them, and they were lazy with security, I mean you could blame the hackers but that's like standing in front of a train and complaining when you get run down, so I see it as Sony's job to stop all this crap happening but they were too lazy and arrogant to stop it, and now small developers might go out of business because of a massive dent in their income, all I can hope is Sony comes out the other side of this better than they were.

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+1 # RE: ...yousir 2011-05-09 21:44
shuttttttuppppp pyouuumorrrroon nnnnn

Reply
 

 
+1 # RE: RE: ...truk 2011-05-09 22:32
i agree. and yes i know i'm replying to yousir's comment. and whole-heartidly agree with yousir's comment, like 110%

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# RE: ...Darron 2011-05-10 11:36
Yes because Sony put up a big sign saying "HACK ME!" right?
I guess it was also the fault of everywhere that's ever been bombed for being so damn easy to bomb

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# uhPlaztek98 2011-05-10 16:18
Quoting Darron:
Yes because Sony put up a big sign saying "HACK ME!" right?
I guess it was also the fault of everywhere that's ever been bombed for being so damn easy to bomb

no they didnt put up a sign saying "HACK ME" but they DID put up a sign promising a console that would be able to run a o.s.
then decided they'd change their minds after they got peoples money
i hope they go bankrupt personally
i didnt buy the ps3 just to play games on, i bought it because of the promise that i could run a o.s. on it as well as play games and blu-ray movies and browse the internet
if i wanted JUST a console, i had a wii and a 360
instead i got ps3 because what they advertised that turned out to be nothing but lies
im loving this shit
who ever is nailing sony...keep up the great work and thank you for doing so

Reply
 

 
+1 # RE: uhLuMeng 2011-05-10 18:12
If that's what you wanted out of the PS3, you were better off getting a PC... I swear, some people have no sense...

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# forrealJSmooth 2011-05-10 21:12
Plaztek is sounding ridiculous. It's like saying you bought a Wii for the internet browsing capabilities. Why the hell is everyone so up in arms about other OS? Do you guys not have computers? Yea, it was a feature that was there originally, but did your life become THAT miserable after they took it out?

Oh right, it's for the "principle of the thing".

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+8 # RE: Capcom VP 'frustrated and upset' by PSN outageGUNBEHINDTHESUN 2011-05-09 19:33
Of course we're all mad about this. It is messed up though that Capcom can't charge us $10 for a 100kb key to unlock content on disc already. I feel your pain Capcom when I realize the content that I bought from you is on disc and I get conned into thinking I was purchasing something that I didn't already own and then realize a massive amount of content was only 100kb. Also how does it feel to not be able to play an offline game because there is a problem with the cloud, or whatever you want to call it? Too bad that the new generation of gamers take these ripoffs as normal. I want to go back to the old days when a game was playable and complete without using the online and firmware updates. Blasted firmware updates!!!!

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-3 # RE: RE: Capcom VP 'frustrated and upset' by PSN outageDeltaDAWG 2011-05-09 19:44
You do not own the software. You own the DISC and the packaging it came in.

That's like saying you OWN a 2GB demo that you downloaded and but have to PAY to unlock the full game. Why? You already downloaded it! It's already on your computer/device!

If you want to use the CONTENT then you have to PAY FOR IT. Regardless of how that content is sent/provided to you.

Reply
 

 
+1 # RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageTed 2011-05-09 21:55
See that's why these things work because people like you apparently don't see a problem with it.

I wont try to explain it to you,I will instead simply point out that you are a fool,dawg.

Reply
 

 
+3 # RE: RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageyousir 2011-05-09 23:06
sure there's something wrong with this situation but it's still how it works. being a dbag hacker doesn't change anything.

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+2 # RE: RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageDeltaDAWG 2011-05-10 13:23
"I wont try to explain it to you"
Thanks for sparing me.

"I will instead simply point out that you are a fool,dawg."
Awww man! I was called a fool in the internet. MY LIFE IS OVER!!!!

Reply
 

 
# Crap business modelps3juggalo 2011-05-09 22:52
Quoting DeltaDAWG:
That's like saying you OWN a 2GB demo that you downloaded and but have to PAY to unlock the full game. Why? You already downloaded it! It's already on your computer/device!.


Your comment makes ZERO sense, he didn't download a FREE demo! #1 the story is about not being able to play an OFFLINE game (even if you Paid full retail price!) if you can't connect to the PSN.

#2 If you are referring to buying a video game used & having to pay the company a fee to play online -that's crap too! So, WHAT you'd be ok buying a used Chevy & having to pay GM a fee to be able to drive it on roads?????

If I saved my Atari 2600 from the 1979 I could STILL play any game for it -used or bought new!

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+3 # RE: Crap business modelApollo887 2011-05-10 01:21
Well this is a frankly short sighted response.
Your old atari games didn't have servers that had to be maintained and run, and despite popular belief, this costs money.

Chevy doesn't have to do anything to make sure you can still use all the features of the car, that's fully dependant on the user selling you the vehicle.

And any ued PS3 game that uses the whole Online Pass, if you don't pay for such pass you pretty much get the same experience you got from the games for the Atari 2600 which as far as I know didn't have online.

Reply
 

 
-1 # RE: RE: Crap business modelGUNBEHINDTHESUN 2011-05-10 06:20
Quoting Apollo887:
Well this is a frankly short sighted response.
Your old atari games didn't have servers that had to be maintained and run, and despite popular belief, this costs money.

Chevy doesn't have to do anything to make sure you can still use all the features of the car, that's fully dependant on the user selling you the vehicle.

And any ued PS3 game that uses the whole Online Pass, if you don't pay for such pass you pretty much get the same experience you got from the games for the Atari 2600 which as far as I know didn't have online.

Apollo887,
Yeah but when you buy a game and someone else plays it, why should they have to pay again for a copy that was already paid for. It is not like another copy that will cause more server use, it is the same amount of use. Also I am not sure how it works when renting games. If I rent a game that requires online pass does that mean I have to purchase online pass in order to play online? If so that is not right.

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# RE: RE: RE: Crap business modelApollo887 2011-05-10 11:50
The main argument about this is say, you buy a game and play it for say 2 months and then sell it, publishers know this and when someone else buys it used those servers are going to have more traffic that they're not "supposed" to have and slows down the process of shutting down said servers. I know all this is to get more money from the users but it's kind of understandable since this does involve a cost.

As for rentals I really don't know how the model works.

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+3 # RE: RE: RE: Crap business modelDeltaDAWG 2011-05-10 13:21
"why should they have to pay again for a copy that was already paid for. "

If you pay $50 for X amount of content that does not mean you are entitled to Y amount as well (even if Y is piggy backed on top of it). If you want X and Y then you must pay for X and Y.

Do you realize that most products (models) on the self are EXACTLY the same even though you pay more for the model with more features? Usually there is something stupid like a cut resistor that disables the feature on the cheaper one. So are you also entitled to that feature even though you didn't pay for it? Sure you could open it up and replace the resistor and POOF you got the higher model. If you are able to steal ones work in such a way then knock yourself out!

If you want it, then you have to pay for it.

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-2 # bullshit!Plaztek98 2011-05-10 16:22
Quoting DeltaDAWG:
You do not own the software. You own the DISC and the packaging it came in.

That's like saying you OWN a 2GB demo that you downloaded and but have to PAY to unlock the full game. Why? You already downloaded it! It's already on your computer/device!

If you want to use the CONTENT then you have to PAY FOR IT. Regardless of how that content is sent/provided to you.

i own everything that came in the package with that piece of shit
i spent MY money
not sonys money
and as far as anyone under-age agreeing with sonys terms
well thats just it , they're under-age
their agreement is NOT law binding i wouldnt think

Reply
 

 
# RE: bullshit!DeltaDAWG 2011-05-11 20:00
It's binding in the sense that they can boot you off it. By legally binding are you implying they can throw you in jail over something in the agreement? Of course not.

No, once again, you do not own the software. If you buy a book do you own the words? NO. You own the book, not the story.

Reply
 

 
+3 # RE: RE: Capcom VP 'frustrated and upset' by PSN outageWalo 2011-05-10 01:03
Capcom is a company I can't feel sympathetic with. Like you said, they like to charge for content already on the disc. Capcom has become notorious for trying to monetize everything they can about their games.

Reply
 

 
+2 # RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageJeffLordOfBiscuits 2011-05-10 03:07
... and then cloned versions of the same game :lol:
Remember how many versions of Street Fighter came out? uhhh.... (blank)

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+1 # RE: RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageWalo 2011-05-10 06:15
Yeah it's like everytime they feel like adding a minor feature to a game they have to make a new retail version just for the hell of it. Even in this age of DLC they still dare to do that with their "Gold" editions.

lol answering your trivia, only for Street Fighter 2 I think there were about 5 different versions on the SNES alone.

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+2 # RE: RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageGUNBEHINDTHESUN 2011-05-10 06:26
Yeah it sucks because I bought Street Fighter 4 when it came out just to learn soon after that Super Street Fighter 4 was on it's way too. What a load of shit!
As a business I guess Capcom tries to make as much money as possible and no wonder they try to sell you stuff on disc already because it is probably cheaper to put it on disc during the manufacture process than to pay Sony to put a larger file for download on their service. The thing that sucks though is games used to cost no more than $50 and now a game is not complete unless you buy all the content for it and sometimes that can get a cost upwards towards $100.

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+1 # RE: RE: RE: RE: RE: Capcom VP 'frustrated and upset' by PSN outageApollo887 2011-05-10 22:31
I suppose you still haven't heard about SSF4 Arcade Edition, they're adding some characters and some other things I don't quite remember, luckily this time it will be available as DLC.

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-2 # RE: Capcom VP 'frustrated and upset' by PSN outageAngry Devil 2011-05-09 19:37
Why would this guy even try to almost qualify hacking as okay to begin with? It's like if they didn't cause additional problems he's be "sympathetic" to the cause of hackers? I wish those hackers would be brought to justice or be shot dead by law enforcement. They play around on the net like they think they own it but in reality outside of the internet, in the real world they are weak, vulnerable targets. I'd love anonymous to address me on their youtube channel. Face to face, I will end them.

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# HE gets what you don'tps3juggalo 2011-05-09 23:02
If you ain't gonna read all, just read this part:
---> APPLE LOST LAWSUIT AGAINST JAILBREAKERS/HACKERS - ALL APPLE iphones/ipods,ipads CAN BE HACKED/JAILBROKE -AND NOW APPLE IS BIGGER THEN MICROSOFT AND THE 2ND RICHEST COMPANY ON EARTH (behind Exxon)

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# RE: Capcom VP 'frustrated and upset' by PSN outageDeltaDAWG 2011-05-09 19:46
Whaaaaaaa. I can't play with my toy. Whaaaaaaa.

That's all I read!

I seriously doubt they lost MILLIONS. Total BS.

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-2 # RE: Capcom VP 'frustrated and upset' by PSN outagebearmon2010 2011-05-09 20:27
They are frustrated and upset ? What about they made some bad words and sexual in the games ? They should be embarrassed and shamed. No excuse, Capcom! The hackers are wrong but Capcom is wrong as well!

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+1 # RE: RE: Capcom VP 'frustrated and upset' by PSN outageLOLXD 2011-05-10 01:38
Grow up....

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+1 # RE: RE: Capcom VP 'frustrated and upset' by PSN outagedimetapp 2011-05-10 04:24
What? STFU and grow a pair.

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+2 # RE: Capcom VP 'frustrated and upset' by PSN outageZenshua91 2011-05-09 22:17
You'd think they would see their DRM protection is garbage and should be removed. Ohwell, keep suffering PSN.

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+2 # RE: Capcom VP 'frustrated and upset' by PSN outageDemi-Robb 2011-05-10 00:02
Hey, the hackers aren't punishing me. I'm actually enjoying this shit happening to Sony because it gives me a reason to laugh at the company's failure to communicate with the consumers. And what I mean by that, I mean NOT really giving what the people want. Now they're suffering for it. As for Capcom, well can't get mad at them but I'm not dependant on any of these companies like some of you guys are.

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# this is bul shitdiggy-mo 2011-05-11 12:29
i like the running ydl as much as the next ps3 addict so guess what i did i didnt update then i went online and got another ps3 cheap and updated my new ps3 so i can keep my ydl and use the ps3 for the main reason i got it for hd gaming and blu-=ray so stop bitchin' it may have took me a while to get my second ps3 but it was worth it in the long run seriously you cant have it both ways life is not fair so you gota make the best of it

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# RE: this is bul shittruk 2011-05-12 23:05
you bought another ps3 so you could keep running yld on it.. that's pretty lame

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-1 # FuK yOOMacabre 2011-05-11 23:14
I dont Give a Shit ... Am playin on Xbox Live mother FuckerSsssss ....but I love my Ps3.

Reply
 

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