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Gabe Newell is Smart; Everyone Else is Dumb |
Listed in: Steam Tags: dmr, Gabe Newell, Steam, valve
It’s hard to find a company with a better reputation than Valve. Thanks to the company’s transparency, ownership and ease of communication with players, most gamers would consider Valve and its Steam service a strong model for how a gaming company should operate.
One of the big reasons that Valve is so well regarded is its accessible and honest leader, Gabe Newell. When Newell spots a problem, he owns up to it, as he did last week over the Steam hacking debacle. And when he’s not apologizing for mistakes, he’s busy being the one sane voice in a crowd of crazies.
Speaking with Penny Arcade, Newell had a few interesting things to say on the subject of DRM. For starters, he believes that if customers aren’t happy with a service, the company that owns it is doing something wrong. He also dismisses the idea of DRM, stating, “It’s a really bad idea to start off on the assumption that your customers are on the other side of some sort of battle with you.”
Newell claimed that many developers are actually losing sales by bundling restrictive DRM packages with their products, and that the sales lost to piracy would be far lower than the sales lost due to annoying DRM. It all comes down to value for the player—Newell notes that creating value is more important that stopping players from moving their games from device to device.
Now, if only the rest of the industry would follow along. Ubisoft, I’m looking at you.
[PC Gamer]
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Comments
That said, while I don't mind Steam's DRM, I know of some who do e.g. my brother who just wants to play the Football Manager games and finds it annoying.
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what Gabe Newell had to say: "C is for cookie, that's good enough for me"
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Fixed that title for you.
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