Quick Jump Daily Digest

Thank you for your interest in the Quick Jump Daily Digest. Get notified of all new content on QJ in our free Daily Digest. To subscribe, enter your email address below and click the subscribe button.

Cancel and Return to page

GameStop "regrets" Deus Ex: Human revolution OnLive coupon debacle

Posted Aug 28, 2011 at 2:27PM EST by Karl B.

Listed in: News Tags: deus ex: human revolution, GameStop, onlive, Square Enix

deus-ex

A few days ago we found out that GameStop had been tampering with the Deus Ex: Human Revolution copies that they had been selling. Publisher Square Enix and cloud streaming service OnLive were running a collaboration that bundled a free coupon for the game's OnLive version in the retail PC version's box, but apparently GameStop had been taking the coupons and tossing them out.

The whole debacle cast the retail giant in a negative light, and so now they're trying to at least do something for gamers who inadvertently missed out on the coupons. GameStop is now offering a US$ 50 gift card and a "buy 2 get 1 free" offer for pre-owned purchases. The store also sent out the following email to customers:

Dear GameStop customer,

Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,

Paul Raines

CEO, GameStop

Soon after the reports came out, GameStop management admitted that they did pull and discard those coupons. GameStop rep Beth Sharum also specifically mentioned that "Square Enix packed the competitor's coupon with our DXHR product without our prior knowledge".

Via [Joystiq]

100% of voters think this story ROCKS!

Vote Now!

(1)

(0)

Competitor's offer? wtf is gamestop talking about, Onlive is toally different.The Spawn720(do not buy this trust me) cant compare to the Onlive micro console. And Impulse is a digital distribution service that is a total joke in my experience, since if you buy the game from Impulse you still have to register the game through Steam? Wow! With Onlive you download the app/client choose your game and start playing period.

+1 # RE: GameStop "regrets" Deus Ex: Human revolution OnLive coupon debacle — UltimaXIX 2011-08-29 04:57

"We were not aware that the product box would contain this competitor's offer."

You seemed aware enough to open up copies specifically to throw them away...

# RE: RE: GameStop "regrets" Deus Ex: Human revolution OnLive coupon debacle — gamestoph8er 2011-08-30 10:07

I still dont get how this offer changes the fact that they "Broke the factory seal" and still sold it as new

Refresh comments list

Add comment

JComments

HOT GAMING NEWS | LATEST GAMING SEARCHES | FORUMS

QUICK JUMP DAILY DIGEST

Welcome to QJ.Net!

If you want your comments to go live without waiting for moderation, you need to be logged in. Being logged in has its benefits:

Logged in members do not wait for their comments to be approved.
Logged in members can create Profiles to be seen by other users.

So why wait? Create an account or login now! It's easy, quick, and free.

To get started, use the LOGIN boxes, or the REGISTER link below!

Want to learn more about the team who brings you the QJ news?

Read about them now!

HOT FLASH GAMES

PC Gaming Categories
• Accessories • Artwork • Betas, Testing • Deals • Demo • Drivers • Events • Featured Articles • Genre • Guides, Tips, and Tricks • Hardware • Humor • Interviews • Lore • Mods • News	• Off Topic • On Shelves This Week • Opinions & Analysis • Patches • Previews • Reviews • Rumors • Scans • Screenshots • Site News • Steam • Titles • Utilities • Videos • Windows Live • XNA Studio Homebrew

Sitemap

Newest Downloads

05/21/2012 - 05/26/2012

WiiMC v1.2.7	05/25/2012
True Blue Firmeware v2.7	05/24/2012
3DS Video Converter v2.3	05/24/2012
Mobile Assault 1.8.2	05/24/2012
PSP Tools Alpha 0.1	05/22/2012
Newton War	05/22/2012
DaedalusX64 r766	05/22/2012
PSPMarble	05/22/2012
The Undead 4 - Nazi Zombies	05/21/2012
3DSExplorer v1.2.1	05/21/2012
J-Runner v0.2 Beta 275	05/19/2012
Priiloader 0.8 Beta 3	05/19/2012
Quake Rev PAK release 4	05/19/2012
ModMii v6.1.3	05/18/2012
Glitch360Key Updater 1.0.4.37	05/18/2012

Most Comments this Month
Stop Your Whining, Start C..	(13)
Diablo III Getting Mauled..	(11)
Max Payne 3 Will Eat Your..	(11)
Blizzard is Really Sorry a..	(10)
Blizzard Wants To Take You..	(9)
Black Ops 2: Same Engine,..	(9)
Activision Are Spiteful	(8)
Diablo III About to Sell a..	(8)
The Inevitable Kickstarter..	(6)
Blizzard Adds One Last Del..	(6)
Celebrate Wolfenstein’s..	(5)
Foam Sword? Check. Public..	(5)
Rejoice, Nerds: Elder Scro..	(4)
EA Wants Help. Your Help	(4)
Rumor: Left 4 Dead 3 comin..	(4)
The Seven Wonders of the R..	(4)
Diablo III Accounts Gettin..	(4)
Star Trek Your Way To The..	(3)
Steam’s New Remote Acces..	(3)
More Free Stuff from That..	(3)
The Avengers Set To Invade..	(3)
Cross Platform Fun Inbound..	(2)
Metal Gear Solid Rising de..	(2)
Happy Mother's Day, Gamers	(2)
XCOM: A Little Then and a..	(2)

Top Jumps this Month
Latest Left 4 Dead 2..	(28)
GTA IV patch 1.0.6.0..	(26)
Download full Sid Me..	(23)
EA Shuts Down More S..	(19)
Total War: Shogun 2..	(15)
Brian Lara Internati..	(14)
Super Street Fighter..	(13)
Diablo III Getting M..	(13)
Max Payne 3 Will Eat..	(12)
Latest Black Ops pat..	(12)
New Bulletstorm patc..	(11)
Black Ops 2: Same En..	(10)
Civilization V patch..	(10)
FF7 Gets Another Dos..	(9)
Blizzard Adds One La..	(9)
Starcraft II Getting..	(8)
DiRT 3 patch 1.1 is..	(8)
Operation Flashpoint..	(8)
Surprise! Diablo III..	(7)
Blizzard is Really S..	(7)
QWOP 2	(7)
XCOM: A Little Then..	(6)
Just What Every Fant..	(6)
You Got Your Steam i..	(6)
The Payne Of The Wai..	(6)

HOT GAMING NEWS TOPICS

Quick Jump Daily Digest

GameStop "regrets" Deus Ex: Human revolution OnLive coupon debacle

Related Stories:

Comments

Add comment

Newest Downloads