Since Sony's most recent firmware was found to be incompatible with the Neuros media recorder for PSP, users of the recorder have been hoping for a solution that would allow them to continue to use their media recorders in the same way they had before the firmware update. Apparently, it was Neuros that implemented and released a solution before Sony got around to it.

The new firmware from Neuros adds support for Seagate 4GB and 8GB micro drives, Hitachi drives up to 6GB and IBM 1GB drives as well. Hopefully, corporations will learn to collaborate more when releasing accessories and devices that are meant to be compatible with a certain system.

It should be a priority for Sony to do the research necessary to help them to keep track of third party devices that are designed to interface with the PSP. Most companies fail in this area, so Sony is not the only culprit here. Since this is such a widespread issue, it's up to the consumer to hold companies accountable when they make careless mistakes, like this one, that harm their customers. Care should always be taken to make sure that Sony (or any company) is aware of how any new firmware release will affect their customers, but at the moment it is not.

I am sure that current Neuros media recorder owners appreciate the way Neuros handled the situation. From the start they were up front about the ramifications of this problem and they set a precedent that other companies should follow by releasing a fix in a timely manner without any fuss or buck-passing. This is the way all companies should handle issues like these, but judging from recent history it doesn't seem like a change is coming any time soon.