WoW Forums: Q&A for character hack/delete incidents |
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Given that hacking/keylogging incidents in the World of Warcraft are a hot-button topic, it doesn't hurt to keep abreast of how the game's tech team handle cases related to these E-crimes. We'll be looking at victim Hearthing's case over at the WoW forums, as he reports a hack incident that's left his account's characters deleted. Here were some of the questions Hearthing posed, and Blizzard spokesman Vrakthris's reply:- Quote: Will someone contact me to go over who was on the account, where they traced it too, etc?
- No, we will never provide anyone with information related to another account. We will take all appropriate actions regarding accounts involved but we will not release any details.
- Quote: Would making a new ticket help at all in the "queue," and what part of the queue am I at?
- No, once a Game Master forwards your information to our Investigation Team it is in their hands; further requests will not speed up the process, also Game Masters can not check where in queue you are. Once your investigation is complete the Investigator will send an e-mail to the registered address of your account with the results.
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I hacked your accounts *****es!!!!!!!! !!!!!!!