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SOE: User data may have been stolen from our servers

Posted May 3, 2011 at 7:37AM EST by Karl B.

Listed in: News Tags: dc universe online, free realms, news, PlayStation Network, SOE, Sony, Sony Online Entertainment
Ó

 

soe-station

 

Yesterday, Sony Online Entertainment took down the Station.com online portal in light of the attacks that cripples the PlayStation Network. We hoped it was just so Sony could update the service's security along with PSN, but apparently it's a lot worse than that.

 

SOE recently sent out a press release confirming that "hackers may have stolen SOE customer information on April 16th and 17th, 2011." The announcement goes into more detail:

 

This information, which was discovered by engineers and security consultants reviewing SOE systems, showed that personal information from approximately 24.6 million SOE accounts may have been stolen, as well as certain information from an outdated database from 2007. The information from the outdated database that may have been stolen includes approximately 12,700 non-U.S. credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands and Spain.

 

Compromised date includes the following: name, address, e-mail address, birthdate, gender, phone number, login name, and hashed password. In addition, the 10,700 direct debit records from accounts in Austria, Germany, Netherlands and Spain, include: bank account number, customer name, account name, and customer address.

 

Sony will be sending out emails to any users whose data may have been stolen. Futhermore, it will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down. It is also in the process of outlining a "make good" plan for its PlayStation 3 MMOs, DC Universe Online and Free Realms.



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Comments 


 
# RE: SOE: User data may have been stolen from our serversKarl B. 2011-05-03 08:44
Sony really can't catch a break these days.

Reply
 

 
+1 # RE: RE: SOE: User data may have been stolen from our serversDeltaDAWG 2011-05-03 12:13
Eh, this one was a win for Sony.

They didn't get any passwords and one thing the article doesn't mention that all sources claim is the hackers didn't get the CC security codes so....all worthless information.

Also, 12k versus 77 million?

Good job this time around Sony!

24.6 million names? Ever heard of the white pages ya dumb hacker?

Either way, the info is outdated from 2007. That makes is all pretty much worthless. I've never had a CC that lasted 4 year. All expired info.

Reply
 

 
-1 # honestlyTydeus 2011-05-04 04:25
Honestly I think it might just be a load of bull. Sony probably wanted to take their servers down for some reason, and since anonymous were doing their shit.. they thought now would be a good time.

If I was the PSN hacker, I'd steal £1 from everybodies accounts, not that fake shit that kid posted with the $12.500 or whatever.

Reply
 

 
# Hmm...weddi_eddy 2011-05-03 08:53
Here's a thought SONY... Hire more security engineers instead of lawyers..

Reply
 

 
# RE: SOE: User data may have been stolen from our serversWalo 2011-05-03 09:02
What does SOE cover? mmo games? I'm not familiar with SOE.

Reply
 

 
# RE: RE: SOE: User data may have been stolen from our serversKarl B. 2011-05-03 09:12
They mostly handle MMOs like Everquest and the two games mentioned in the article (Free Realms, DCUO).

Reply
 

 
# RE: RE: RE: SOE: User data may have been stolen from our serversWalo 2011-05-04 01:20
Ok

Reply
 

 
# RE: RE: RE: SOE: User data may have been stolen from our serversTydeus 2011-05-04 04:25
Also SWG :D

Reply
 

 
# RE: SOE: User data may have been stolen from our serverssoup 2011-05-03 09:07
if the cards are from 2007 then wouldn't they be expired by now? well hopefully they are for those involved.
The direct debit records are more troubling, seems kind of crazy to link your bank account directly to sony servers but I suppose hindsight is 20/20.

Reply
 

 
# RE: RE: SOE: User data may have been stolen from our serversDeltaDAWG 2011-05-03 12:14
Yes, they would be expired however, in this day and age without the security code there isn't much you can do with them anyway. You can refute 100% of all charges that did not submit the security code EVEN IF YOU MADE THE PURCHASE YOURSELF! Although that would be fraud and you can go to jail for it ;p

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# RE: SOE: User data may have been stolen from our serversPS360 Owner1 2011-05-03 09:15
A company like Sony lets something like this happen. -.-

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# RE: RE: SOE: User data may have been stolen from our serverschristopher 2011-05-03 10:30
they don't let it... they just can't stop it if someone finds a way to break in.

you can put as many locks on the door as you want but robbers can still come through the windows.

In other words you can make the best security system for servers in the world but there will still be a way to get past it, for everything that can be coded to stop hackers there can be another code that will break it.

Reply
 

 
# RE: SOE: User data may have been stolen from our serversvizard00 2011-05-03 10:30
as told earlier sony should focus on their security 1st .

Reply
 

 
# RE: RE: SOE: User data may have been stolen from our serversDeltaDAWG 2011-05-03 12:15
Sounds like they did. The hacker only got 12k records of old data versus the previous 77million of current data.

Reply
 

 
# RE: RE: RE: SOE: User data may have been stolen from our serversvizard00 2011-05-03 21:51
left tables ^^

Reply
 

 
-1 # RE: SOE: User data may have been stolen from our serversVS_SLAUGHTER 2011-05-03 12:08
All i want is to sign in its not even to play anymore i got a job where my days off are limited so i rarely get to play but its like im cursed i have 3 days off in a row n not able to play go hack XBOX or WOW if u wanna take money leave me to my fun

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# RE: SOE: User data may have been stolen from our serversOj 3000 2011-05-03 14:35
Sony hands down has definitely pissed of some crazed computer hacker :o

Reply
 

 
# RE: SOE: User data may have been stolen from our serversDave L 2011-05-03 16:59
I dont want to hear excuses or offers for freebies, I want you to get of your tails and get the games I play working again ASAP. NO MORE EXCUSES, GET IT DONE

Reply
 

 
# RE: SOE: User data may have been stolen from our serversvizard00 2011-05-03 21:53
sony just awaked many zombies ...

Reply
 

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