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Bioware Struggling with SWTOR Queues

Posted Dec 19, 2011 at 1:55PM EST by

Listed in: News Tags: BioWare, EA, Star Wars, the old republic, World of Warcraft
Ó

According to the clock on my wall, Star Wars: The Old Republic still has about 10 hours before being officially released to the public. But early access and a few other interesting events have brought about a million players into the MMORPG’s digital world, and even though the game isn’t even on shelves yet, its servers are struggling to match demand.

 

mftorq2

 

As early access went online, there were 140 servers available on which to play. Now that queues on most have surpassed two hours during peak hours, Bioware is racing to add more capacity to the game before the massive wave of new players hits tomorrow. It’s not uncommon for new MMOs to be saddled with queue times – I remember waiting in line when I first started playing World of Warcraft – but there is certainly a point at which players will refuse to wait. Personally, I think anything over 30 minutes is enough to send players running.


Star Wars: The Old Republic stands to be one of the biggest launches of the year and one of the most impressively attended MMOs since WoW, so it’s up to Bioware to make that experience pleasurable for new players. If people are still on the fence about whether or not they’re going to move their guild to a new game, a two-hour queue certainly isn’t going to help sell SWTOR to them.


As noted, SWTOR already has a million players, and will likely see an increase of at least 500,000 in its first week of launch. EA and Bioware are hoping to land two million paying players in 2013, so hopefully they’ll be on the ball when it comes to balancing out the servers.


Are you in the early access program? What have your experiences been like so far?


[Eurogamer]



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Comments 


 
# RE: Bioware Struggling with SWTOR QueuesNavani 2011-12-20 00:53
You know, I feel like one reason the server caps were so low was due to them trying to ensure that servers were all roughly on par with each other population-wise. Don't get me wrong, the queues were absolutely ridiculous, but today when I logged on, I noticed every single server was at "Standard" to "Heavy" capacity, with most at Standard; not a single one was at full.

The problem is that people fail to realize that the early access is free and it can even be seen as a last-minute beta.

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# RE: Bioware Struggling with SWTOR QueuesMr. F 2011-12-20 02:46
They're trying to dance that line between full and empty servers. Delicate, to be sure.

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