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Apple responds to location data controversy

Posted Apr 28, 2011 at 3:42AM EST by Ryan F.

Listed in: News Tags: apple, ios update, security
Ó

Apple has finally addressed the growing controversy of its location data collection policies, saying they are not tracking customers' location, "never done so, and has no plans to ever do so."

apple_location

 

The post, which comes in a Q&A format, reads as follows....

  • Why is Apple tracking the location of my iPhone?
    • Apple is not tracking the location of your iPhone. Apple has never done so and has no plans to ever do so.
  • Then why is everyone so concerned about this?
    • Providing mobile users with fast and accurate location information while preserving their security and privacy has raised some very complex technical issues which are hard to communicate in a soundbite. Users are confused, partly because the creators of this new technology (including Apple) have not provided enough education about these issues to date.
  • Why is my iPhone logging my location?
    • The iPhone is not logging your location. Rather, it’s maintaining a database of Wi-Fi hotspots and cell towers around your current location, some of which may be located more than one hundred miles away from your iPhone, to help your iPhone rapidly and accurately calculate its location when requested. Calculating a phone’s location using just GPS satellite data can take up to several minutes. iPhone can reduce this time to just a few seconds by using Wi-Fi hotspot and cell tower data to quickly find GPS satellites, and even triangulate its location using just Wi-Fi hotspot and cell tower data when GPS is not available (such as indoors or in basements). These calculations are performed live on the iPhone using a crowd-sourced database of Wi-Fi hotspot and cell tower data that is generated by tens of millions of iPhones sending the geo-tagged locations of nearby Wi-Fi hotspots and cell towers in an anonymous and encrypted form to Apple.
  • Is this crowd-sourced database stored on the iPhone?
    • The entire crowd-sourced database is too big to store on an iPhone, so we download an appropriate subset (cache) onto each iPhone. This cache is protected but not encrypted, and is backed up in iTunes whenever you back up your iPhone. The backup is encrypted or not, depending on the user settings in iTunes. The location data that researchers are seeing on the iPhone is not the past or present location of the iPhone, but rather the locations of Wi-Fi hotspots and cell towers surrounding the iPhone’s location, which can be more than one hundred miles away from the iPhone. We plan to cease backing up this cache in a software update coming soon (see Software Update section below).
  • Can Apple locate me based on my geo-tagged Wi-Fi hotspot and cell tower data?
    • No. This data is sent to Apple in an anonymous and encrypted form. Apple cannot identify the source of this data.
  • People have identified up to a year’s worth of location data being stored on the iPhone. Why does my iPhone need so much data in order to assist it in finding my location today?
    • This data is not the iPhone’s location data—it is a subset (cache) of the crowd-sourced Wi-Fi hotspot and cell tower database which is downloaded from Apple into the iPhone to assist the iPhone in rapidly and accurately calculating location. The reason the iPhone stores so much data is a bug we uncovered and plan to fix shortly (see Software Update section below). We don’t think the iPhone needs to store more than seven days of this data.
  • When I turn off Location Services, why does my iPhone sometimes continue updating its Wi-Fi and cell tower data from Apple’s crowd-sourced database?
    • It shouldn’t. This is a bug, which we plan to fix shortly (see Software Update section below).
  • What other location data is Apple collecting from the iPhone besides crowd-sourced Wi-Fi hotspot and cell tower data?
    • Apple is now collecting anonymous traffic data to build a crowd-sourced traffic database with the goal of providing iPhone users an improved traffic service in the next couple of years.
  • Does Apple currently provide any data collected from iPhones to third parties?
    • We provide anonymous crash logs from users that have opted in to third-party developers to help them debug their apps. Our iAds advertising system can use location as a factor in targeting ads. Location is not shared with any third party or ad unless the user explicitly approves giving the current location to the current ad (for example, to request the ad locate the Target store nearest them).
  • Does Apple believe that personal information security and privacy are important?
    • Yes, we strongly do. For example, iPhone was the first to ask users to give their permission for each and every app that wanted to use location. Apple will continue to be one of the leaders in strengthening personal information security and privacy.


The firm notes that "sometime in the next few weeks" they will release a free iOS software update that:

  • reduces the size of the crowd-sourced Wi-Fi hotspot and cell tower database cached on the iPhone,
  • ceases backing up this cache, and
  • deletes this cache entirely when Location Services is turned off.

It also adds that the next major iOS software release, "the cache will also be encrypted on the iPhone."



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Comments 


 
# RE: Apple responds to location data controversyRyan F. 2011-04-28 05:41
man, here we go again

Reply
 

 
+1 # RE: Apple responds to location data controversythevirgoprince 2011-04-28 08:00
I blame the new southpark episode lol

Reply
 

 
-1 # sneaky mofo'seromack718 2011-04-28 09:36
lie lie lie all they do is lie ,they should have told people in the first place that they were purchasing a tracking device and not wait till the hackers find out on thier own, its too late to make excuses nobody wants to hear them..

Reply
 

 
-1 # This...crait 2011-04-28 11:16
This is absolutely bullshit...

Q1: "We can't track you."
Q3: "Yes, we can and do track you but we never receive the info."
Q5: "Oh, we do get the info, but we don't ever use it."
Q9: "We use this information to show you ads."

What the hell??? They just got caught lying and stealing private data and THIS is their argument?

Reply
 

 
-1 # ...TheRockness 2011-04-29 14:57
You sir are obviously the product of public schooling. Read it again. You're flat out wrong and your reading comprehension skills are simply deplorable.

Reply
 

 
-1 # RE: ...crait 2011-04-29 23:00
Wow.... You are dumb as Hell...
Perhaps maybe reading what was posted instead of letting your fanboyism get in the way.

Q1: "Apple is not tracking the location of your iPhone."
Q3: "... it’s maintaining a database of Wi-Fi hotspots and cell towers around your current location"
Q5: "This data is sent to Apple in an anonymous and encrypted form."
Q9: "Our iAds advertising system can use location as a factor in targeting ads."

You can't argue with direct quotes. You seriously need to read. If you don't want to read, then shut your mouth.
Of course, you're gonna say that I'm misquoting or taking out of context. Well, the whole context is right there! You need to read it!

Reply
 

 
# ...TheRockness 2011-05-03 13:11
Read it again slow head.

Reply
 

 
# RE: Apple responds to location data controversyDJ PON-3 2011-04-28 14:56
Bullshit.

Update to the latest itunes and read the terms and conditions. On page 6, chapter 342 it says that they are allowed to to.

Reply
 

 
# Southparksqueeks 2011-04-28 16:36
Check out the HUMANCENTiPAD episode. This tells the real truth.

Reply
 

 
# Apple responds to location data controversyWolfnuka 2011-05-02 01:38
oh man..those answers are so fake...
i would bet that apple sells all of that info to other companies so they can see the places that you go the most, like at what mall do you go the most..what restaurants do you go...and so on and on... so they can put the ads of stuff you like....or to get like a database of what ppl buy and stuff...

Reply
 

 
# ...Sw3RvE 2011-05-04 23:49
i heard that they sell it to the government and other various agencies.

Reply
 

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