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Apple has just made some revisions with its ProCare service. There have been talks about this in the past but confirmation was just made recently through the company's online retail site. Take note that ProCare will now be divided into two services, ProCare itself and One to One service. Also, free service Personal Shopping has been added as well.
For those of you who are not familiar with ProCare, membership begins with a complete setup of your Mac. Then it provides members with premium benefits such as same-day service at the Genius Bar, Rapid Repairs, and yearly tune-ups among others. It's priced at US$ 99 per year and you can ask Apple to service up to three computers.
On the other hand, One to One is actually a series of personal training sessions to be held at Apple stores. The trainers will come up with a program customized to a customer's level of experience. The sessions' ace will be dictated by the consumer with the help and support of trainers. The service is also for US$ 99 per year.
Personal Shopping, lastly, was designed to give normal consumers priority and proper customer service. Before visiting a store, you can opt to register online then select which product or products you'd like to learn more about. A Mac specialist will be waiting for you at the store once your request has been confirmed.
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